Ledger Flex User Manual

Introduction

The Ledger Flex is a state-of-the-art hardware wallet designed to provide secure storage and management for your digital assets. Featuring an intuitive E Ink touchscreen, it offers a clear and convenient way to interact with your cryptocurrencies and NFTs. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Ledger Flex device.

Image: The Ledger Flex hardware wallet alongside its accompanying Ledger Recovery Key card, showcasing the device's E Ink display with various cryptocurrency options.

Setup Guide

To begin using your Ledger Flex, follow these steps:

1. Unboxing and Initial Charge: Carefully unbox your Ledger Flex and ensure all components are present, including the device, USB cable, and recovery sheets. Connect the device to a power source using the provided USB cable to ensure it is sufficiently charged for setup.


Image: All components included in the Ledger Flex package, laid out neatly, including the device, USB cable, recovery sheets, and documentation.

2. Download Ledger Live: On your computer or smartphone, download and install the official Ledger Live application from the Ledger website. This application is essential for managing your device and assets.
3. Pairing Your Device: Open Ledger Live and follow the on-screen instructions to pair your Ledger Flex via Bluetooth. This connection enables secure communication between your device and the application.
4. Genuine Check: During the setup process in Ledger Live, you will be prompted to perform a "Genuine Check." This crucial step verifies the authenticity of your Ledger Flex device, ensuring it has not been tampered with.
5. Create or Restore a Recovery Phrase:
   • New Device: If setting up a new device, the Ledger Flex will generate a unique 24-word recovery phrase. Carefully write down this phrase on the provided recovery sheets and store it in a secure, private location. This phrase is the master key to your funds.
   • Restoring from Backup: If you are restoring an existing wallet, enter your previously recorded 24-word recovery phrase when prompted.


Image: A user restoring their Ledger Flex device from a backup, with the screen displaying "Restored successfully from your backup."

6. Set a PIN Code: Establish a PIN code for your device. This PIN will be required to unlock your Ledger Flex for daily use.
7. Install Applications: Use Ledger Live to install the cryptocurrency applications (e.g., Bitcoin, Ethereum) you wish to manage on your Ledger Flex.

Operating Instructions

The Ledger Flex's E Ink touchscreen provides an intuitive interface for managing your digital assets.

• Navigating the Device: Use the touchscreen to swipe through menus and tap to select options. The E Ink display offers clear visibility in various lighting conditions.
• Managing Digital Assets: Through the Ledger Live app, paired with your Ledger Flex, you can buy, sell, swap, stake, monitor, and manage over 15,000 cryptocurrencies and digital assets, including Bitcoin, Ethereum, Solana, and Tether.
• Sending and Receiving Transactions:
  • Receiving: Generate a receiving address in Ledger Live and verify it on your Ledger Flex screen before sharing.
  • Sending: Initiate a transaction in Ledger Live. The details of the transaction will be displayed on your Ledger Flex's secure E Ink touchscreen. Review all details carefully.


Image: A user confirming a Bitcoin transaction on their Ledger Flex device, with the transaction details displayed on the E Ink screen and the Ledger Live app on a smartphone.

• Clear Signing: The intuitive design allows you to instantly understand all your crypto transactions at a glance and "Clear Sign" them with ease directly on the secure E Ink touchscreen. This ensures you know exactly what you are approving.
• Using as a Security Key: The Ledger Flex can also function as a FIDO U2F security key for enhanced login security on compatible online services.


Image: A user utilizing the Ledger Flex as a security key for a sign-in process on a smartphone, demonstrating its multi-functional capabilities.

Maintenance

Proper care ensures the longevity and optimal performance of your Ledger Flex:

• Cleaning: Use a soft, dry, lint-free cloth to clean the device. Do not use abrasive cleaners, solvents, or aerosol sprays.
• Storage: Store your Ledger Flex in a cool, dry place, away from direct sunlight and extreme temperatures.
• Software Updates: Regularly check for and install firmware updates via Ledger Live. These updates often include security enhancements and new features.
• Battery Care: To maintain battery health, avoid fully discharging the device frequently. Charge it periodically even if not in regular use.

Troubleshooting

If you encounter issues with your Ledger Flex, consider the following troubleshooting steps:

• Device Not Connecting:
  • Ensure Bluetooth is enabled on both your Ledger Flex and the device running Ledger Live.
  • Verify that Ledger Live is updated to the latest version.
  • Try restarting both your Ledger Flex and the Ledger Live application.
• Transaction Not Confirming:
  • Check your internet connection.
  • Ensure the correct cryptocurrency application is open on your Ledger Flex.
  • Verify that the transaction details on your device match those in Ledger Live.
• E Ink Screen Issues:
  • If the screen appears frozen or unresponsive, try a soft reset by holding down the power button for several seconds.
  • Ensure the device is adequately charged.
• Firmware Update Problems:
  • Ensure your computer's operating system is up to date.
  • Temporarily disable any antivirus or firewall software that might interfere with the update process.

Specifications

Warranty Information

The Ledger Flex comes with a standard manufacturer's warranty covering defects in materials and workmanship. For specific details regarding the warranty period and terms, please refer to the warranty card included in your product packaging or visit the official Ledger website.

Please retain your proof of purchase for any warranty claims.

Support

For further assistance, technical support, or frequently asked questions, please visit the official Ledger support page:

Ledger Support Website

You can also find comprehensive guides and community forums on their website.