1. Introduction
Thank you for choosing the UGREEN 500W GaN Desktop Charger. This powerful charging station is designed to provide high-speed charging for multiple devices simultaneously, utilizing advanced GaN technology for efficient power delivery. Please read this manual carefully before use to ensure proper operation and to maximize the lifespan of your device.
Image: The UGREEN 500W GaN Desktop Charger, highlighting its 500W total output capability.
2. Product Overview
The UGREEN 500W GaN Desktop Charger features a robust design with multiple ports to cater to all your charging needs. It includes 5 USB-C ports and 1 USB-A port, allowing for simultaneous charging of up to 6 devices.
- USB-C1 Port: Delivers a maximum output of 240W, ideal for high-power devices like the MacBook Pro 16-inch.
- USB-C2/C3/C4/C5 Ports: Each provides a maximum output of 100W, suitable for laptops, tablets, and other compatible devices.
- USB-A Port: Offers standard charging for various USB-A compatible devices.
- Total Output: The charger provides a combined maximum output of 500W across all ports.
Image: The UGREEN 500W GaN Desktop Charger connected to and charging multiple devices simultaneously.
3. Setup
- Unpack the Charger: Carefully remove the UGREEN 500W GaN Desktop Charger and its accessories from the packaging.
- Connect the Power Cable: Insert the included 2-meter power cable into the AC input port on the back of the charger.
- Plug into a Power Outlet: Connect the other end of the power cable to a standard AC power outlet (120V AC). Ensure the outlet is easily accessible.
- Placement: Place the charger on a stable, flat surface with adequate ventilation to prevent overheating. Avoid placing it near heat sources or in enclosed spaces.
The charger is now ready for use.
4. Operating Instructions
To charge your devices:
- Identify Device Requirements: Check the charging specifications of your device to determine the appropriate port and cable. For optimal performance, use a cable that supports the required power delivery.
- Connect Your Device: Plug your device's charging cable into the corresponding USB-C or USB-A port on the UGREEN charger.
- Begin Charging: The charger will automatically detect your device and begin charging at the optimal speed. The LED indicator on your device (if applicable) will show its charging status.
- Multiple Device Charging: You can connect up to 6 devices simultaneously. The charger intelligently distributes power to each connected device. For example, the USB-C1 port can deliver up to 240W, while other USB-C ports can deliver up to 100W each, and the USB-A port provides standard charging.
Image: The UGREEN 500W GaN Desktop Charger connected to and charging five laptops simultaneously.
Power Output Distribution Examples:
The charger dynamically adjusts power output based on connected devices. Here are some common scenarios:
- Single Port Usage: USB-C1 can provide up to 240W. Other USB-C ports up to 100W. USB-A up to 20W.
- Multiple Ports: When multiple devices are connected, the power is distributed. For instance, if USB-C1 is used for a 240W device, the remaining ports will share the remaining power.
- Example: Charging a MacBook Pro 16-inch (240W via C1) and two other laptops (60W each via C2/C3) is possible.
Image: A diagram illustrating the power distribution across all 6 ports when fully utilized.
5. Safety Features
The UGREEN 500W GaN Desktop Charger is equipped with 11 levels of safety protection to ensure safe and reliable charging for all your devices. These protections include:
- Short-circuit protection
- Over-temperature protection (60±5℃)
- Over-current protection
- Over-voltage protection
- Over-power protection
- Under-voltage protection
- Electrostatic discharge protection
- Surge protection
- Fire-resistant enclosure (VO rated)
- Soft start protection
- EMI (Noise) countermeasures for quiet operation
The charger also features automatic power adjustment based on device orientation to prevent overheating and damage.
Image: The UGREEN 500W GaN Desktop Charger surrounded by a protective shield icon, illustrating its 11 safety protection features.
6. Compatibility
This charger supports various fast charging protocols, including PD3.1, PPS, QC4+, FCP, SCP, AFC, 5V2.4A, and BC1.2, ensuring wide compatibility with a broad range of electronic devices. Compatible devices include, but are not limited to:
- High-Power Devices (up to 240W): Gaming laptops, workstations, e-bikes, MacBook Pro 16-inch.
- Medium-Power Devices (up to 100W): Dell XPS 15, MacBook Pro 13-inch/14-inch, mobile batteries, drones.
- Low-Power Devices (up to 60W): iPad series, iPhone series, Galaxy series, small current devices such as iWatch and AirPods.
Image: The UGREEN 500W GaN Desktop Charger demonstrating its wide compatibility with laptops, tablets, smartphones, and other electronic devices.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | UGREEN |
| Model Number | X759 (55552) |
| Total Power Output | 500W Max |
| USB-C Ports | 5 (USB-C1: 240W Max; USB-C2/C3/C4/C5: 100W Max each) |
| USB-A Port | 1 (20W Max) |
| Input Voltage | 120V AC |
| Output Current | 5A |
| Output Voltage | 20.0V |
| Dimensions (approx.) | 150 x 119 x 60.6 mm (±1mm) |
| Weight (approx.) | 1800g |
| Color | Black |
| Material | Aluminum |
| Included Components | User Manual, 2m Power Cable |
| Safety Features | Short-circuit protection, Over-temperature protection, Over-current protection, Over-voltage protection, etc. (11 types) |
| Origin | China |
8. Maintenance
Proper maintenance ensures the longevity and optimal performance of your UGREEN charger.
- Cleaning: Disconnect the charger from the power outlet and all devices before cleaning. Use a soft, dry cloth to wipe the surface. Do not use liquid cleaners or aerosols.
- Storage: When not in use for extended periods, store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid dropping or subjecting the charger to strong impacts. Do not attempt to disassemble or modify the charger, as this will void the warranty and may cause damage or injury.
- Ventilation: Ensure the charger has adequate airflow around it during operation to prevent overheating. Do not cover the charger with cloths or other materials.
9. Troubleshooting
If you encounter issues with your UGREEN 500W GaN Desktop Charger, please refer to the following common problems and solutions:
- Device not charging:
- Ensure the charger is properly plugged into a live power outlet.
- Verify that the charging cable is securely connected to both the charger and your device.
- Try a different charging cable to rule out a faulty cable.
- Test the device with another charger to confirm the device's charging port is functional.
- Ensure your device is compatible with the charger's output specifications.
- Slow charging:
- Confirm that your cable supports fast charging protocols (e.g., PD3.1) and the required wattage.
- Check if too many high-power devices are connected simultaneously, causing power distribution to reduce individual port output.
- Ensure your device supports the fast charging protocol provided by the charger.
- Charger feels warm:
- It is normal for the charger to become warm during operation, especially when charging multiple devices or high-power devices.
- Ensure adequate ventilation around the charger. If it becomes excessively hot or emits a burning smell, disconnect it immediately and contact support.
If the problem persists after trying these solutions, please contact UGREEN customer support.
10. Warranty and Support
This UGREEN product comes with a 24-month (2-year) manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
Warranty Exclusions:
The warranty does not cover:
- Damage caused by intentional misuse or abuse by the customer or a third party.
- Damage resulting from unauthorized repairs or modifications.
- Normal wear and tear.
- Damage due to external causes such as accidents, power fluctuations, or natural disasters.
Customer Support:
For warranty claims, technical assistance, or any questions regarding your UGREEN product, please contact UGREEN customer support through the retailer where you purchased the product or visit the official UGREEN website for contact information.
Please have your purchase receipt and product model number (X759) ready when contacting support.
