Introduction
Thank you for choosing the HillMiles MileCity1 Electric Bicycle. This manual provides important information regarding the assembly, safe operation, and maintenance of your new e-bike. Please read this manual thoroughly before your first ride to ensure proper use and to maximize your riding experience.

Overview of the HillMiles MileCity1 Electric Bicycle, showcasing its step-through frame and suitability for long-range commuting.
Safety Information
Always wear a helmet when riding. Ensure all components are securely fastened before each ride. Do not exceed the maximum load capacity of 120 kg. Adhere to local traffic laws and regulations. Avoid riding in extreme weather conditions.
- Regularly check tire pressure, brake function, and battery charge.
- Familiarize yourself with the e-bike's controls, including the display and gear shifter, before riding.
- The LED headlight and rear reflector are designed for high visibility, especially during night rides.

The LED headlight and rear reflector provide high visibility for safer riding in low-light conditions.
Package Contents
Your HillMiles MileCity1 Electric Bicycle package includes:
- HillMiles MileCity1 Electric Bicycle (85% pre-assembled)
- 36V 13Ah Removable Battery
- Battery Charger
- Tool Kit
- User Manual
Setup
Assembly
The e-bike arrives 85% pre-assembled. The remaining assembly typically involves attaching the front wheel, handlebars, pedals, and seat. Refer to the included tool kit for necessary tools. An installation video may be available online for detailed guidance.
Battery Installation and Charging
The 36V 13Ah battery is integrated into the frame and is removable for charging. Use the provided key to unlock and remove the battery. Charge the battery fully before first use. A full charge takes approximately 4-5 hours. Ensure the charger is connected to a standard power outlet and then to the battery charging port.

The integrated 36V 13Ah removable battery offers a range of up to 100 km in PAS mode.
Adjusting Seat and Handlebars
Adjust the seat height to ensure your feet can comfortably touch the ground when stopped. The adjustable seat is suitable for riders between 155 cm and 185 cm. Adjust the handlebars for a comfortable riding posture.

The 44 cm step-through height ensures easy mounting and dismounting for all riders.
Operating Instructions
Powering On/Off
To power on the e-bike, press and hold the power button on the LCD display. To power off, repeat the action. The LCD display shows power mode, speed, and battery level.
Riding Modes
The MileCity1 offers 5 riding modes. Use the controls on the LCD display to switch between modes and adjust the level of pedal assist. The PAS (Pedal Assist System) mode extends the range up to 100 km.
Gears and Shifting
The e-bike features a 7-speed gearbox system. Use the trigger shifter on the handlebars to change gears, adapting to different terrains and riding conditions. This allows for efficient pedaling whether you are using electric assist or not.

The 7-speed shifter allows for effortless navigation across various terrains.
Motor and Speed
Equipped with a powerful 250W hub motor, the MileCity1 provides smooth acceleration and assistance up to a maximum speed of 25 km/h. The motor delivers 42Nm of torque for effective climbing and sustained speed.

The powerful 250W motor with 42Nm torque ensures a tireless and enjoyable riding experience.
Braking
The e-bike features disc brakes for reliable stopping power. Always apply both brakes gently and evenly to maintain control. Test brakes before each ride.
Rear Rack Usage
The rear rack has a load capacity of 25 kg, suitable for transporting essential items for your commute or leisure rides.
Maintenance
Regular maintenance ensures the longevity and safe operation of your e-bike.
- Cleaning: Clean the bike regularly with a damp cloth. Avoid high-pressure washing directly on electrical components.
- Battery Care: Store the battery in a cool, dry place. Charge it at least once every two months if not in use to maintain its health.
- Tires: Check tire pressure before each ride. The 26-inch wear-resistant tires are designed for durability.
- Brakes: Inspect brake pads and cables regularly. Replace worn pads promptly.
- Chain: Keep the chain clean and lubricated for smooth gear changes.
- Fasteners: Periodically check all bolts and nuts for tightness.

The 26-inch wear-resistant and durable tires contribute to riding safety and comfort.
Waterproof Performance
The e-bike features an IP65 waterproof design, allowing for cycling in various weather conditions without concern for water damage to internal components.

The IP65 waterproof design ensures reliable performance even in rainy conditions.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| E-bike does not power on | Battery not charged or improperly installed; Power button not pressed correctly. | Ensure battery is fully charged and securely inserted. Press and hold the power button for 3 seconds. |
| Motor not assisting | PAS mode not activated; Low battery; Sensor issue. | Check display for PAS mode activation. Charge battery. Contact support if issue persists. |
| Short battery range | Riding in high assist mode; Frequent stops/starts; Low tire pressure. | Utilize lower PAS modes. Maintain consistent speed. Ensure tires are properly inflated. |
| Brakes feel weak | Worn brake pads; Loose brake cables. | Inspect and replace brake pads if worn. Adjust brake cable tension. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | MileCity1 |
| Bike Type | Ebike |
| Age Range | Adult |
| Brand | HillMiles |
| Number of Speeds | 7 |
| Wheel Size | 26 Inches |
| Frame Material | High-carbon steel |
| Suspension Type | Front |
| Special Features | Headlight, Adjustable seat |
| Included Components | Tool kit |
| Brake Type | Disc |
| Specific Uses | Commuting |
| Power Source | Battery |
| Wattage | 250 W |
| Battery Energy Content | 468 Watt-hours (36V 13Ah) |
| Shifter Type | Trigger |
| Item Weight | 26.85 Kilograms |
| Max Load Capacity | 120 Kilograms |
| Minimum User Height | 155 Centimeters |
| Dimensions (L*W*H) | 168.5*62*97 CM |
| Assembly Required | Yes (85% pre-assembled) |

Detailed dimensions of the HillMiles MileCity1 electric bicycle.
Warranty and Support
Warranty Information
The HillMiles MileCity1 Electric Bicycle comes with a one-year limited warranty. This warranty covers manufacturing defects and issues with the product battery, charger, and various accessories.
Customer Support
If you have any questions or require technical assistance regarding your e-bike, please contact HillMiles customer support. We are committed to providing technical support and will respond to inquiries within 24 hours to resolve any issues as quickly as possible. Replacement parts can also be re-issued if necessary under warranty.