1. Introduction
Thank you for choosing the EMKE Electric Towel Rail, Model PHR1513X1W. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new towel rail. Please read these instructions carefully before use and retain them for future reference.
Image 1.1: The EMKE Electric Towel Rail (Model PHR1513X1W) in a bathroom setting. This white, wall-mounted unit features a sleek design with multiple branch-like hooks for hanging towels, and an integrated control panel at the bottom.
This electric towel rail combines aesthetic design with practical functionality, offering multiple hanging options and efficient drying. Its minimalist, Scandinavian-inspired design, reminiscent of a robust sprout, adds a modern touch to any bathroom while optimizing space.
Image 1.2: Visual representation of the design inspiration for the towel rail, drawing from nature's robust growth and minimalist forms.
2. Safety Instructions
WARNING: To reduce the risk of fire, electric shock, or injury, please observe the following safety precautions:
- Read all instructions before installing and using this appliance.
- This appliance is designed for domestic use only. Do not use outdoors.
- Ensure the power supply voltage matches the rating label on the appliance.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Always unplug the appliance from the power outlet when not in use, before cleaning, or before performing any maintenance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer service for examination, repair, or adjustment.
- Keep the cord away from heated surfaces.
- Do not allow the cord to hang over the edge of a table or counter.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- The appliance has an IPX5 protection rating, meaning it is protected against low-pressure water jets from any direction. However, avoid direct spraying or submerging.
- The product is equipped with a leak protection switch for enhanced safety.
- Do not cover the towel rail with excessive items that could impede heat dissipation.
3. Package Contents
Please check the package contents upon unboxing. If any parts are missing or damaged, contact customer support immediately.
- EMKE Electric Towel Rail (Model PHR1513X1W)
- Mounting hardware (screws, wall plugs)
- Instruction Manual
4. Installation
The EMKE Electric Towel Rail is designed for wall-mounted installation. Detailed instructions and necessary accessories are included in the package.
4.1 Tools Required (Not Included)
- Drill
- Pencil
- Measuring tape
- Level
- Screwdriver
4.2 Installation Steps
- Choose Location: Select a suitable wall location in your bathroom, ensuring it is within reach of a power outlet and away from direct water spray. Ensure there is enough space for the unit (1500mm height, 125mm width, 140mm depth).
- Mark Drilling Points: Use the provided template or measure carefully to mark the drilling points for the mounting brackets on the wall. Use a level to ensure accuracy.
- Drill Holes: Drill holes at the marked points using an appropriate drill bit for your wall type. Insert the wall plugs.
- Attach Brackets: Secure the mounting brackets to the wall using the provided screws.
- Mount Towel Rail: Carefully align the towel rail with the mounted brackets and secure it in place. Ensure it is firmly attached and stable.
- Connect Power: Plug the towel rail into a grounded electrical outlet. The unit is designed for independent operation, not requiring connection to a central heating system.
Image 4.1: Installation diagram with key dimensions (in mm) and power rating. This visual guide assists in proper wall mounting and placement.
5. Operating Instructions
The EMKE Electric Towel Rail features an integrated LCD touchscreen for easy control and smart connectivity options.
5.1 Control Panel Overview
Image 5.1: Detail of the LCD touchscreen control panel, showing temperature display and touch-sensitive buttons for power, timer, and temperature adjustment.
- Power Button: Press to turn the unit ON/OFF.
- Temperature Adjustment: Use the +/- buttons on the touchscreen to set the desired temperature between 30°C and 70°C.
- Timer Function: Activate the timer to set the operating duration from 1 to 9 hours. This allows for efficient energy use by heating only when needed.
- Constant Temperature Mode: The unit can maintain a constant temperature of 55°C for continuous warmth.
Image 5.2: Illustration of the 1-9 hour timer function, highlighting energy efficiency and convenience.
5.2 Smart Control (WiFi & App)
The towel rail can be controlled remotely via WiFi using the Tuya app or through voice control with compatible smart assistants.
- Download Tuya App: Download the Tuya Smart app from your smartphone's app store.
- Pair Device: Follow the in-app instructions to pair your EMKE Electric Towel Rail with your home WiFi network.
- Remote Control: Once paired, you can adjust temperature, set timers, and control the unit from anywhere using the app.
- Voice Control: Integrate the device with compatible voice assistants (e.g., Google Assistant, Amazon Alexa) for hands-free operation.
Image 5.3: Demonstrates smart remote control capabilities via the Tuya app and voice assistants, requiring a Wi-Fi connection.
5.3 Efficient Heating
The towel rail utilizes advanced carbon fiber heating technology, achieving up to 97% heat conversion efficiency. The target temperature is reached rapidly, providing warm towels and a comfortable bathroom atmosphere quickly and stably.
Image 5.4: Illustrates the uniform heat distribution provided by the towel rail, ensuring optimal drying for various garments.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your EMKE Electric Towel Rail.
- Cleaning: Before cleaning, always unplug the unit and allow it to cool completely. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Inspection: Periodically check the power cord and plug for any signs of damage. Ensure all mounting screws are tight.
- Storage: If storing the unit for an extended period, ensure it is clean, dry, and stored in a safe place away from moisture and extreme temperatures.
7. Troubleshooting
If you encounter any issues with your EMKE Electric Towel Rail, please refer to the following table for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply Power button not pressed | Check if the plug is securely in the outlet. Test the outlet with another device. Press the power button on the control panel. |
| Unit not heating | Temperature set too low Timer expired Faulty heating element | Increase the set temperature. Check the timer settings. If the issue persists, contact customer support. |
| Smart control (app/voice) not working | No WiFi connection Incorrect app pairing App/device software issue | Ensure your WiFi network is active and the towel rail is within range. Re-pair the device with the Tuya app. Check for app updates or device firmware updates. |
| Unusual noises or smells | Internal malfunction | Immediately unplug the unit and contact customer support. Do not attempt to repair it yourself. |
If the problem persists after attempting these solutions, please contact EMKE customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | PHR1513X1W |
| Dimensions (H x W x D) | 1500 x 125 x 140 mm (approx. 150 x 12.5 x 14 cm) |
| Weight | 3.35 kg (shipping weight) |
| Power | 110W |
| Material | Premium Steel and Carbon Fiber |
| Color | White |
| Protection Class | IPX5 |
| Temperature Range | 30°C - 70°C |
| Timer | 1 - 9 hours |
| Control | LCD Touchscreen, WiFi (Tuya App), Voice Control |
| Installation Type | Wall-mounted (independent electrical operation) |
| Manufacturer | EMKE |
9. Warranty and Customer Support
EMKE provides a conditional return policy and a two-year repair service for this product. For any questions, technical assistance, or warranty claims, please contact EMKE customer support through your purchase platform or the official EMKE website.
Please have your model number (PHR1513X1W) and proof of purchase ready when contacting support.
