Pisichen 27-inch 2K 100Hz Touchscreen Monitor User Manual

1. Introduction

Thank you for choosing the Pisichen 27-inch 2K 100Hz Touchscreen Monitor. This high-performance monitor is designed to provide an immersive visual and interactive experience for both work and entertainment. Featuring a QHD 2560x1440 resolution, a smooth 100Hz refresh rate, and a responsive 10-point multi-touch IPS panel, it delivers crystal-clear visuals and intuitive control. With versatile connectivity options including USB-C, HDMI, and DP ports, along with built-in speakers, this monitor is a comprehensive solution for your computing needs.

2. What's Included

Please verify that all components are present in the package:

• Pisichen 27-inch Touchscreen Monitor
• Monitor Base
• HDMI Cable
• DC Power Adapter
• USB A-C Cable
• USB C-C Cable
• User Manual (this document)

Image: Visual representation of all accessories included with the monitor.

3. Setup Guide

3.1 Physical Setup

1. Carefully remove the monitor and its components from the packaging.
2. Attach the monitor base to the monitor stand. Ensure it clicks securely into place.
3. Place the monitor on a stable, flat surface.
4. Alternatively, for VESA mounting (100x100mm), remove the pre-attached stand by pressing the release button at the back and sliding it off. Then, attach your VESA-compatible mount using appropriate screws (not included).

Image: Rear view of the monitor highlighting the ergonomic tilt range (-5° to 15°) and port locations.

3.2 Connectivity

The monitor offers multiple input options for video and touch functionality:

• Power: Connect the DC Power Adapter to the monitor's DC 12V 3A port and plug it into a power outlet.
• USB-C (Video & Touch): For devices with a full-featured USB-C port (supporting DisplayPort Alt Mode), use the provided USB C-C cable to connect directly to the monitor. This single cable can transmit video, audio, and touch signals.
• HDMI/DP (Video) + USB-A to USB-C (Touch): For devices using HDMI or DisplayPort for video, you will also need to connect the USB-A to USB-C cable from your computer's USB-A port to the monitor's USB-C port to enable touch functionality.

Image: The monitor connected to a laptop and a desktop PC, illustrating its use as a second monitor and a touchscreen monitor.

Image: The monitor connected to a mobile phone via USB-C for video and touch, and an iPhone via a Lightning to HDMI adapter (note: touch not supported with iPhone).

4. Operating Instructions

4.1 Basic Functions

• Power On/Off: Press the power button located on the monitor's side/back to turn it on or off.
• OSD Menu: Use the OSD (On-Screen Display) buttons to navigate the monitor settings, adjust brightness, contrast, input source, and other display parameters.

4.2 Touchscreen Functionality

The monitor supports 10-point multi-touch, allowing for intuitive interaction with compatible devices. You can use your fingers or a passive stylus for gestures like:

• Tapping for clicks
• Pinching to zoom in/out
• Swiping for navigation
• Multi-finger gestures for specific applications

Image: Illustrates supported multi-touch gestures (click, zoom in/out, drag, multi-touch, up/down) and compatible devices for touch functionality.

Image: Two individuals interacting with the 27-inch large touch panel monitor, demonstrating its use for presentations or data browsing.

4.3 Display Features

• 100Hz Refresh Rate: Experience ultra-smooth visuals, ideal for gaming and fast-paced content.
• QHD 2560x1440 Resolution: Enjoy vivid colors and sharp details on the 27-inch IPS screen.
• Eye Saver Mode: Reduces blue light levels to minimize eye strain during prolonged use.
• Flicker-Free Technology: Enhances viewing comfort by eliminating irritating screen flicker.
• HDR Support: Provides a wider range of colors and contrast for a more dynamic image.

Image: The monitor showcasing a high-speed gaming scene, emphasizing its 100Hz refresh rate for smooth visuals.

Image: The monitor displaying a high-resolution image, highlighting its QHD 2560x1440P resolution compared to standard FHD.

Image: Displays devices such as PS3/4/5, Switch, Xbox, Steam Deck, and Fire TV Cube, which do not support touch functionality with this monitor due to platform-specific restrictions.

5. Maintenance

To ensure the longevity and optimal performance of your monitor, follow these maintenance guidelines:

• Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn smudges, dampen the cloth slightly with water or a non-abrasive screen cleaner. Avoid spraying liquid directly onto the screen.
• Cleaning the Casing: Use a soft, dry cloth to clean the monitor's casing. Do not use strong detergents or solvents.
• Ventilation: Ensure the monitor's ventilation openings are clear and not obstructed to prevent overheating.
• Storage: When not in use for extended periods, store the monitor in a cool, dry place, away from direct sunlight and extreme temperatures.

6. Troubleshooting

This section addresses common issues you might encounter with your Pisichen monitor.

• No Display/Power:
  • Ensure the power adapter is securely connected to both the monitor and a working power outlet.
  • Check if the power indicator light on the monitor is on.
• No Touch Functionality:
  • If using HDMI/DP for video, ensure the USB-A to USB-C cable is connected from your PC to the monitor for touch signal transmission.
  • For USB-C (DP Alt Mode) or Thunderbolt 3/4 devices, a 12V 3A adapter is needed for power, and the USB-C cable handles video and touch.
  • Calibration (Windows only): Go to Control Panel > Hardware and Sound > Tablet PC Settings > Calibrate. Press ENTER and select the 27-inch touchscreen monitor when prompted.
  • Note: Touch functionality is not supported when connected to an iPhone due to iOS system restrictions.
• Incorrect Resolution:
  • Right-click on your desktop, select Display Settings, and choose 'Extend Mode' in Multi Monitor Settings. Find this monitor and select the recommended resolution of 2560x1440P in the resolution column.
• Image Quality Issues (Washed Colors, Poor Resolution):
  • Ensure you are using the correct resolution (2560x1440P).
  • Check cable connections for looseness or damage.
  • Adjust brightness, contrast, and color settings via the OSD menu.
• Monitor Unstable:
  • Ensure the monitor base is securely attached and placed on a stable surface.

Image: Frequently Asked Questions (FAQs) providing quick solutions to common issues related to touch function, cursor movement, resolution, and iPhone compatibility.

7. Specifications

Image: Detailed product dimensions of the monitor.

8. Warranty and Support

For warranty information, technical support, or any product-related inquiries not covered in this manual, please contact Pisichen customer service. You can reach them via email at support_2308@163.com. Please provide your product model number and a detailed description of your issue for prompt assistance.