1. Introduction
Thank you for choosing the Hetoy 24V Ride-On Truck. This manual provides essential information for the safe assembly, operation, and maintenance of your new ride-on toy. Please read this manual thoroughly before use and retain it for future reference.
2. Safety Information
WARNING: Must be assembled by adults.
To ensure safe operation, please observe the following:
- Always supervise children during operation.
- Ensure all parts are securely fastened before each use.
- Do not exceed the maximum load capacity of 77 lbs.
- Ensure children wear seat belts at all times.
- Operate the vehicle on flat, clear surfaces away from traffic, pools, or steep inclines.
- Avoid operating in wet conditions to prevent electrical damage.
- Regularly inspect the vehicle for any damage or loose parts.
3. Product Overview and Features
The Hetoy 24V Ride-On Truck is designed for children aged 3-8 years, offering a realistic driving experience with advanced features for enhanced play and safety.
Key Features:
- Electric Dump Bed: Equipped with an electric dump bed that can discharge by itself, enhancing realistic play. Includes a plastic shovel.
- Powerful & Safe Ride: Features EVA tires and 4x35W motors for smooth operation on various terrains. Includes headlights, four-wheel spring suspension, seat belts, and armrests for safety and realism.
- Spacious & Sturdy Design: Measures 52.4"L x 29.13"W x 27.95"H, with a maximum load capacity of 77 lbs, accommodating two children.
- Dual Control Modes: Offers both manual control (accelerator, steering wheel, joystick) and parental remote control for added safety and convenience. Speeds up to 5mph.
- Entertainment System: Integrated music player with Bluetooth and USB connectivity.
Product Images:

Front-side view of the Hetoy 24V Ride-On Truck, showcasing its robust design and white color.

The electric dump bed of the ride-on truck, shown in action with toys, highlighting its self-discharging capability and included plastic shovel.

Overview of the 24V Ride-On Truck's power specifications, including 24V 7AH battery, 4x35W motors, speed range of 1.86-5mph, and 1-2 hours of playtime.

Detailed view of the truck's interior, showing the steering wheel, accelerator, joystick, wide two-seater design with seat belts and armrests, and the control console featuring Bluetooth, USB, headlights, MP3, and music functions.

The EVA all-terrain wheels with shock absorption spring suspension, suitable for various surfaces like grass, asphalt, cobbled roads, and brick roads.

Illustration of the parental remote control, detailing functions such as forward, 3-speed selection, backward, left, right, brake/stop, and parking (P) mode.

Key dimensions of the ride-on truck (52.36"L x 29.13"W x 27.95"H), suitable age (over 37 months), and maximum weight capacity (77 lbs).

Two children enjoying the Hetoy 24V Ride-On Truck, with the included shovel visible in the dump bed, demonstrating its two-seater capacity and interactive features.

Visual summary of the truck's main features: 24V battery with charger, 4x35W motors, soft start, 4-wheel spring suspension, electric dump bed, remote control, headlights, and shovel.

The 2-seater ride-on dump truck's entertainment options, including MP3, USB, and Bluetooth connectivity for music playback.

Demonstration of the soft start and stop feature, designed for a smooth and safe ride for children.
4. What's in the Box
Upon opening the package, you should find the following components:
- 1 x Hetoy 24V Ride-On Car
- 1 x User Manual (this document)
- 1 x Assembly Tool Kit
5. Setup
Assembly of the Hetoy 24V Ride-On Truck is required and must be performed by an adult. Please follow the detailed instructions provided in the included assembly tool kit. Ensure all screws and connections are tightened securely before first use.
Initial Charging:
Before the first use, fully charge the vehicle's battery. Refer to the charging instructions in the assembly guide for proper procedure and charging time. Do not overcharge the battery.
6. Operating Instructions
Starting the Vehicle:
- Ensure the vehicle is on a flat, safe surface.
- Press the power button on the dashboard to turn on the vehicle.
Driving Modes:
- Manual Control: Children can operate the vehicle using the accelerator pedal, steering wheel, and joystick.
- Parental Remote Control: Adults can use the remote control to steer, accelerate, brake, and select speeds. This mode overrides manual control for safety.
Electric Dump Bed Operation:
To operate the electric dump bed, locate the controls on the dashboard. Follow the specific instructions in the assembly manual for unlocking and activating the dump function.
Entertainment System:
Use the control console to access the music player. Connect devices via Bluetooth or USB to play audio. Adjust volume and track selection using the console buttons.
7. Maintenance
Regular maintenance will prolong the life of your Hetoy Ride-On Truck:
- Cleaning: Wipe the vehicle with a damp cloth. Do not use harsh chemicals or abrasive cleaners. Avoid direct water spray.
- Charging: Recharge the battery after each use. For long-term storage, charge the battery fully every 30 days to maintain battery health.
- Storage: Store the vehicle in a dry, cool place away from direct sunlight and moisture.
- Inspection: Periodically check all screws, connections, and moving parts for tightness and wear. Replace worn parts as necessary.
8. Troubleshooting
If you encounter issues with your Hetoy Ride-On Truck, please refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vehicle does not start | Battery low or not charged; Power switch off; Loose connection. | Charge the battery; Turn on the power switch; Check all electrical connections. |
| Vehicle moves slowly | Overloaded; Low battery; Operating on rough terrain. | Reduce weight; Recharge battery; Move to a smoother surface. |
| Unexpected acceleration or erratic movement | Electrical malfunction; Remote control interference. | Immediately stop the vehicle. Turn off and restart. If problem persists, discontinue use and contact customer support. |
| Lights not working | Loose wiring; Damaged bulb. | Check connections; Contact customer support for replacement parts. |
For issues not listed or if solutions do not resolve the problem, please contact Hetoy customer support.
9. Specifications
| Specification | Detail |
|---|---|
| Product Dimensions | 52.36 x 29.13 x 27.95 inches |
| Item Weight | 73.9 pounds |
| Item Model Number | AuAJa4fVfWm_rj-6RdeUDANCSk5o |
| Manufacturer Recommended Age | 3 - 8 years |
| Manufacturer | Hetoy |
| Battery | 24V 7AH |
| Motors | 4 x 35W |
| Speed Range | 1.86 - 5 mph |
| Max Load Capacity | 77 lbs |
10. Warranty and Support
For any product inquiries, technical support, or warranty claims, please contact Hetoy customer support. Keep your purchase receipt as proof of purchase for any warranty-related services.
Contact information for customer support can typically be found on the product packaging or the seller's website.




