Introduction
Thank you for choosing the Electactic 39-inch Electric Fireplace Insert. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.

Image: Electactic 39-inch Electric Fireplace Insert, showcasing its design and flame effect.
Safety Information
Always adhere to the following safety guidelines to prevent fire, electric shock, or injury:
- DO NOT COVER the fireplace vents. Obstruction can lead to overheating and fire hazards.
- Ensure the power supply is 120V and matches the product requirements.
- Keep flammable materials at least 3 feet (0.9 meters) away from the front of the fireplace.
- Do not operate the fireplace with a damaged cord or plug.
- This appliance is for indoor use only.
- Always unplug the fireplace before cleaning or maintenance.
- The fireplace features overheat protection, which automatically shuts off the unit if it reaches an unsafe temperature.
Package Contents
Verify that all items are present in the package:
- Electric Fireplace (1 unit)
- Instruction Manual (1 unit)
- Remote Control (1 unit)
- Decorative Stuff (Varies)
- Simulated Charcoal (3 units)

Image: Package contents, showing the electric fireplace, remote, manual, decorative crystals, and simulated logs.
Setup and Installation
The Electactic 39-inch Electric Fireplace Insert is designed for both freestanding and recessed installation. Ensure proper ventilation and clearance around the unit.
Dimensions
The unit measures 38.98 inches (W) x 27.05 inches (H) x 6.61 inches (D). For recessed installation, ensure the opening is appropriately sized to accommodate these dimensions.

Image: Product dimensions for installation planning.
Placement
Choose a location that is dry, level, and away from direct sunlight or heat sources. Ensure the 70-inch power cable can reach a grounded 120V outlet without strain.

Image: Front view of the fireplace insert.

Image: Side view of the fireplace insert.

Image: Back view of the fireplace insert.
Operating Instructions
Your electric fireplace can be operated using the integrated touchscreen panel or the included remote control.
Touchscreen Controls
The touchscreen panel is located on the front of the unit. It allows direct control over power, heat, flame speed, flame color, flame bed color, and timer settings.

Image: Touchscreen control panel details.
Remote Control
The remote control provides convenient access to all functions from a distance of up to 8 meters.
- Power Button: Turns the unit on or off.
- Heat Button: Toggles between 750W and 1500W heat settings.
- Flame Color: Cycles through 5 flame color modes.
- Log Color: Cycles through 13 burning log color modes.
- Brightness: Adjusts flame brightness (5 levels).
- Speed: Adjusts flame speed (5 levels).
- Timer: Sets the automatic shut-off timer from 1 to 8 hours.

Image: Remote control for the fireplace.
Flame and Log Color Options
Customize your ambiance with a variety of flame and log color combinations. The unit also features an auto color/brightness change option.

Image: Available flame and log color modes.
Features
- Heating Power: Two heat settings (750W and 1500W) capable of heating areas up to 400 sq ft.
- Energy Efficiency: Utilizes LED technology for energy-saving operation.
- Flame Effects: 5 flame color modes, 13 burning log color modes, 5 flame speed modes, and 5 flame brightness modes.
- Timer Function: Adjustable timer from 1 to 8 hours for automatic shut-off.
- Sleep Mode: Features a sleep mode with heat for comfortable overnight use.
- Design: 7mm tempered glass with a black finish, offering a realistic flame and log effect.
- Air Humidity: Designed to maintain air humidity, preventing dry air.
Maintenance
To ensure the longevity and optimal performance of your electric fireplace, follow these maintenance steps:
- Cleaning: Ensure the unit is unplugged and cool before cleaning. Use a soft, damp cloth to wipe surfaces. Avoid abrasive cleaners.
- Ventilation: Periodically check that the air vents are clear of dust and debris to maintain proper airflow.
- Storage: If storing the unit for an extended period, ensure it is clean, dry, and stored in a safe place.
Troubleshooting
If you encounter any issues, refer to the following common troubleshooting tips:
- No Power: Check if the power cord is securely plugged into a grounded outlet. Verify the wall switch is on and the circuit breaker has not tripped.
- No Heat: Ensure the heat function is activated via the touchscreen or remote. Check if the thermostat setting is higher than the room temperature.
- Flames Not Working: Confirm the flame effect is turned on. If the unit has been recently moved, ensure no internal components have been dislodged.
- Remote Not Working: Replace the remote control batteries. Ensure there are no obstructions between the remote and the fireplace sensor.
For persistent issues, contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Electactic |
| Model Name | Electric fireplace heater |
| Item Model Number | 939BH |
| Product Dimensions | 6.61"D x 38.98"W x 27.05"H |
| Item Weight | 60.6 pounds |
| Power Source | Corded Electric |
| Voltage | 120V |
| Heat Output | 750W/1500W |
| Heating Coverage | Up to 400 sq ft |
| Installation Type | Freestanding, Recessed, Wall Mount |
| Special Features | Adjustable Thermostat, Overheat Protection, Touch Screen, Remote Control, Timer, Colorful Flame Options |
| Finish Type | Lacquered |
| Color | Black |
Warranty and Support
This Electactic Electric Fireplace Insert comes with a Limited Warranty. For specific warranty details, please refer to the warranty card included in your package or contact Electactic customer support.
For any questions, technical assistance, or support, please refer to the contact information provided in your instruction manual or visit the official Electactic website.



