Thomson 43QG5C14 43-inch QLED Google Smart TV User Manual

1. Important Safety Information

Please read all safety instructions carefully before using your television. Keep this manual for future reference.

• Do not expose the TV to rain or moisture.
• Ensure proper ventilation around the TV.
• Do not block ventilation openings with items such as newspapers, table-cloths, curtains, etc.
• Protect the power cord from being walked on or pinched.
• Unplug the TV during lightning storms or when unused for long periods.
• Refer all servicing to qualified service personnel.

2. What's in the Box

Verify that all components are present in the packaging:

• Thomson 43QG5C14 QLED Google Smart TV
• Remote Control
• Power Cord
• Central Stand (and screws for assembly)
• User Manual (this document)
• Batteries for Remote Control

3. Setup

3.1 Attaching the Stand

Carefully place the TV screen-down on a soft, flat surface to prevent damage. Attach the central stand to the bottom of the TV using the provided screws. Ensure the stand is securely fastened.

A detailed view of the central stand, featuring the Thomson branding.

This diagram provides the physical measurements of the television, including width, height, and depth, essential for placement and installation.

3.2 Wall Mounting (Optional)

If you choose to wall mount your TV, ensure you use a VESA-compatible wall mount kit (sold separately) and follow the instructions provided with the wall mount. Professional installation is recommended.

3.3 Connecting Peripherals

Connect your external devices such as set-top boxes, gaming consoles, or sound systems to the appropriate ports on the TV. The TV features multiple HDMI and USB ports, as well as a LAN connection.

This image details the available connection ports on the back of the television, including HDMI, USB, LAN, and antenna inputs.

3.4 Initial Setup

1. Connect the power cord to the TV and a power outlet.
2. Press the power button on the remote control or TV to turn it on.
3. Follow the on-screen instructions to select your language, country, and connect to your Wi-Fi network.
4. Sign in with your Google account to access Google TV features and download apps.

4. Operating Instructions

4.1 Remote Control

The included remote control provides easy access to all TV functions. It features backlit buttons for visibility in low light and dedicated buttons for popular streaming services.

The remote control features dedicated buttons for popular streaming services, a Google Assistant button for voice commands, and backlit keys for ease of use in low light.

4.2 Google TV Features

Your Thomson TV runs on Google TV, offering a personalized entertainment experience. Access over 400,000 movies and shows from various streaming services. Use the integrated Google Assistant for voice control and the built-in Chromecast to stream content from your smart devices.

This image demonstrates the voice control functionality, allowing users to operate the TV and search for content using spoken commands.

The Google TV home screen provides access to a wide range of streaming applications and personalized content recommendations.

4.3 Display Features: QLED, 4K UHD, HDR10

Experience vibrant and realistic colors thanks to QLED technology with Quantum Dots. The 4K UHD resolution delivers crystal-clear images, offering four times the detail of Full HD. HDR10 support ensures balanced brightness, rich contrast, and precise color reproduction.

4.4 Audio Features: Dolby Atmos

Enjoy a dynamic and immersive sound experience with Dolby Atmos technology, bringing cinematic audio directly to your living room.

This image illustrates the immersive audio experience provided by Dolby Atmos, showing sound waves emanating from the television.

4.5 Connectivity

• Wi-Fi: Connect to your home network for internet access and streaming.
• Bluetooth 5.1: Connect wireless headphones, soundbars, or other Bluetooth devices.
• HDMI: Multiple HDMI ports (including HDMI 2.1 with eARC) for connecting various external devices.
• USB: USB 2.0 and USB 3.0 ports for media playback from USB drives.
• Triple Tuner: Integrated tuner for Cable (DVB-C), Satellite (DVB-S2), and Antenna (DVB-T2) reception.
• CI+: Common Interface Plus slot for conditional access modules (CAM) to view encrypted channels.

5. Maintenance

• Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, use a screen-cleaning solution specifically designed for TVs.
• Cleaning the Cabinet: Use a soft, dry cloth to clean the TV cabinet. Do not use abrasive cleaners or solvents.
• Software Updates: Ensure your TV's software is up to date for optimal performance and security. Updates can usually be found in the TV's settings menu.

6. Troubleshooting

If you encounter issues with your TV, refer to the following common solutions:

• No Power: Check if the power cord is securely connected and the power outlet is working.
• No Picture/Sound: Verify that the correct input source is selected. Check all cable connections.
• Remote Not Working: Replace the batteries. Ensure there are no obstructions between the remote and the TV.
• Poor Picture Quality: Adjust picture settings (brightness, contrast, sharpness). Check antenna/cable connection.
• Network Connection Issues: Restart your router. Reconnect the TV to the Wi-Fi network in the settings.

For further assistance, consult the full electronic manual or contact Thomson customer support.

7. Specifications

Energy Efficiency

The energy label indicates the television's energy efficiency class and annual energy consumption.

For detailed energy information, refer to the EPREL Product Data Sheet.

8. Warranty and Support

Your Thomson 43QG5C14 QLED Google Smart TV comes with a 3-year warranty, ensuring clear images without dead pixels. This product is assembled in Europe, reflecting a commitment to quality.

For technical support, warranty claims, or additional information, please visit the official Thomson website or contact your local customer service.