1. Introduction
This manual provides essential information for the setup, operation, and maintenance of your THOMSON 43UG4S14W 43-inch 4K UHD Smart Google TV. Please read these instructions carefully before using your television to ensure proper functionality and safety.
Image 1.1: Front view of the THOMSON 43UG4S14W 43-inch 4K UHD Smart Google TV, showcasing its display and integrated smart features.
The THOMSON 43UG4S14W offers a 43-inch 4K Ultra High Definition display, providing a highly detailed and precise image. Equipped with Google TV, it simplifies your entertainment experience by organizing content from various applications and subscriptions. Key features include HDR10 support for enhanced contrast and brightness, Dolby Audio for dynamic sound, built-in Wi-Fi and Bluetooth 5.1, and a triple tuner for versatile signal reception.
2. Setup
2.1 Unpacking and Stand Installation
Carefully remove the television from its packaging. Place the screen face down on a soft, flat surface to prevent damage. Attach the provided stands to the designated slots on the bottom of the television, securing them with the screws as indicated in the quick start guide.
Image 2.1: Front view of the television with its dimensions, useful for planning placement and stand installation.
Image 2.2: Side profile of the television, illustrating its slim design and depth.
2.2 Connecting Cables
Connect the power cable to the television and then to a power outlet. For video and audio, use the appropriate ports:
- HDMI: Connect external devices like Blu-ray players, game consoles, or set-top boxes to the HDMI ports. This TV features 3 HDMI ports, including HDMI 2.1 with eARC.
- Antenna/Cable: Connect your terrestrial antenna, satellite dish, or cable TV feed to the DVB-T2/C/S2 input for digital broadcasting.
- USB: Use the 3 USB ports (2x USB 2.0, 1x USB 3.0) for media playback or connecting compatible accessories.
- LAN: For a wired internet connection, connect an Ethernet cable to the LAN port.
- AV IN: For older devices, use the AV IN port.
- Audio Out: Digital optical audio output is available for connecting to external sound systems.
Image 2.3: Detailed view of the television's back panel, showing all available input and output ports and their labels.
2.3 Initial Power-On and Setup Wizard
After connecting all necessary cables, power on the television. The initial setup wizard will guide you through language selection, network connection (Wi-Fi or LAN), Google account login, and channel scanning. Follow the on-screen prompts to complete the setup.
3. Operating Your TV
3.1 Remote Control Functions
The included remote control is designed for intuitive navigation and features backlit buttons for use in low-light conditions.
Image 3.1: The remote control for the THOMSON 43UG4S14W, highlighting buttons for Google Assistant, profile switching, and direct access to streaming services.
- Google Assistant Button: Activates voice control.
- Profile Switch: Allows quick switching between user profiles on Google TV.
- Direct Access Buttons: Dedicated buttons for popular streaming services like YouTube, Netflix, Prime Video, and Disney+.
- Navigation Pad: Use the directional buttons and OK button to navigate menus.
- Volume/Channel: Adjust volume and change channels.
3.2 Google TV Interface
Google TV organizes your content from various apps and subscriptions into a personalized home screen. You can create multiple user profiles, each with tailored recommendations.
Image 3.2: The Google TV home screen displaying a selection of streaming applications and personalized content recommendations.
Image 3.3: The Google TV account selection interface, allowing users to manage and switch between different profiles for personalized experiences.
3.3 Using Google Assistant
Press the Google Assistant button on your remote to use voice commands. You can search for movies, control smart home devices, get answers, and more.
Image 3.4: A user interacting with the Google Assistant via the remote control, demonstrating voice command functionality.
3.4 Google Cast
Wirelessly stream movies, music, and videos from compatible devices (smartphones, tablets, computers) directly to your TV using Google Cast.
3.5 Dolby Audio
Experience dynamic sound with Dolby Audio technology, which provides clear dialogue, enhanced detail, and immersive surround sound.
Image 3.5: Visual representation of the immersive sound experience provided by Dolby Audio, enhancing content viewing.
3.6 Picture Quality
The 4K UHD display offers four times the detail and precision of Full HD, with 8 million pixels for a sharp and clear image. HDR10 further enhances picture quality with rich contrast and balanced brightness.
Image 3.6: A visual comparison demonstrating the superior detail and clarity of 4K UHD resolution compared to Full HD.
4. Maintenance
4.1 Cleaning the Screen
To clean the screen, gently wipe it with a soft, dry, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a specialized screen cleaner. Never spray liquid directly onto the screen.
4.2 General Care
Keep the television away from direct sunlight, heat sources, and excessive dust. Ensure adequate ventilation around the unit. Do not block ventilation openings. Unplug the TV from the power outlet during lightning storms or when it will be left unattended for long periods.
5. Troubleshooting
If you encounter issues with your television, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Power cable disconnected, power outlet issue | Check power cable connection. Try a different outlet. |
| No picture, but sound is present | Incorrect input source, faulty HDMI cable | Verify correct input source. Replace HDMI cable if necessary. |
| No sound, but picture is present | Volume muted, external audio system issue | Check volume and mute settings. Ensure external audio system is properly connected and powered. |
| Wi-Fi connection unstable | Router distance, interference, TV software issue | Move router closer or reduce interference. Restart TV and router. Check for software updates. |
| Remote control not working | Dead batteries, obstruction, pairing issue | Replace batteries. Remove obstructions. Re-pair remote if it's a Bluetooth remote. |
If the problem persists after trying these solutions, please contact customer support.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | Thomson |
| Model Number | 43UG4S14W |
| Screen Size | 43 inches (109 cm) |
| Display Technology | LED |
| Resolution | 3840 x 2160 Pixels (4K UHD) |
| Refresh Rate | 60 Hz |
| Color | White |
| Smart Features | Google TV, Smart Voice Recognition, Google Cast |
| Audio Technology | Dolby Audio, 2.1 Surround Configuration |
| Connectivity | Wi-Fi, Bluetooth 5.1, HDMI (3 ports, including 2.1 with eARC), USB (3 ports: 2x 2.0, 1x 3.0), LAN, AV In, Digital Optical Audio Out |
| Tuner | Triple Tuner (DVB-T2/C/S2) |
| Aspect Ratio | 16:9 |
| Product Dimensions (L x W x H) | 95.65 x 28.1 x 58.67 cm |
| Weight | 6 kilograms |
| Included Components | Remote control |
| Manufacturer | STREAMVIEW GMBH |
| Country of Origin | China |
7. Warranty and Support
Information regarding the product warranty and specific customer support contacts is not provided within this manual. Please refer to the documentation included with your purchase or visit the official THOMSON website for details on warranty coverage and support services.
