Duux DXDH20

Duux Bora Smart Dehumidifier DXDH20 User Manual

Model: DXDH20

1. Introduction

Thank you for choosing the Duux Bora Smart Dehumidifier. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read it thoroughly before first use and keep it for future reference.

The Duux Bora Smart Dehumidifier is designed to effectively control humidity in various indoor spaces, preventing mold and bacteria growth, and improving overall air quality. It features a powerful compressor, a 4-liter water tank, a built-in humidity controller, and an activated carbon filter.

Duux Bora Smart Dehumidifier with smartphone app interface

The Duux Bora Smart Dehumidifier, shown with its accompanying smartphone application for remote control and monitoring.

2. Safety Information

Please observe the following safety precautions to prevent injury or damage to the device:

  • Ensure the power supply matches the voltage specified on the rating label.
  • Do not operate the dehumidifier with a damaged cord or plug.
  • Keep the appliance away from water and other liquids. Do not immerse the unit in water.
  • Do not block the air inlet or outlet. Maintain adequate clearance around the unit for proper airflow.
  • Always unplug the unit before cleaning, maintenance, or when not in use.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Do not use the appliance in areas where flammable gases or liquids are stored.
  • Only use accessories recommended by the manufacturer.

3. Package Contents

Upon unpacking, please ensure all items are present and undamaged:

  • 1x Duux Bora Smart Dehumidifier
  • 1x Activated Carbon Filter (pre-installed or separate)
  • User Manual (this document)

4. Product Overview

The Duux Bora Smart Dehumidifier combines functionality with an elegant design. Key components include:

  • Control Panel: Located on top for easy access to settings and modes.
  • Air Inlet/Outlet: For drawing in and expelling air.
  • Water Tank: 4-liter capacity for collected moisture.
  • Continuous Drainage Port: Allows for direct water drainage via a hose.
  • Hidden Handle & Wheels: For easy portability.
  • Activated Carbon Filter: Improves air quality by removing odors.

5. Setup

5.1 Unpacking and Placement

  1. Carefully remove the dehumidifier from its packaging.
  2. Place the unit on a stable, level surface in the desired room. Ensure there is at least 20 cm (8 inches) of space around the air inlet and outlet for optimal performance.
  3. The Bora dehumidifier is suitable for various indoor environments, including living rooms, bedrooms, attics, basements, laundry rooms, and garages.
Duux Bora Dehumidifier placed in a living room and a bedroom, demonstrating versatile placement.

The Duux Bora Dehumidifier is suitable for various indoor environments, including living rooms and bedrooms, operating quietly even at night.

5.2 Power Connection

Plug the power cord into a grounded electrical outlet. The unit is designed for 240 Volt operation.

5.3 Water Drainage Options

The dehumidifier offers two methods for water drainage:

  • Water Tank: The extracted moisture collects in the integrated 4-liter water tank. When the tank is full, the unit will automatically shut off.
  • Continuous Drainage: For uninterrupted operation, you can connect a drainage hose (not included) to the continuous drainage port. Ensure the hose is positioned to drain water into a suitable receptacle or floor drain.
User emptying the water tank of the Duux Bora Dehumidifier, and a close-up of the continuous drainage hose connection.

This image illustrates how to empty the 4-liter water tank and shows the port for connecting a continuous drainage hose.

5.4 App Connection

The Duux Bora Smart Dehumidifier can be controlled via the Duux app. Follow these steps to connect:

  1. Download the Duux app from the App Store or Google Play.
  2. Create an account or log in.
  3. Follow the in-app instructions to add your Duux Bora device. This typically involves putting the dehumidifier into pairing mode and connecting it to your Wi-Fi network.

6. Operating Instructions

6.1 Control Panel Overview

The control panel on top of the unit allows you to manage all functions. Refer to the icons on the panel for specific controls.

Duux Bora Dehumidifier control panel and a smartphone displaying the Duux app interface.

The intuitive control panel allows direct operation, while the Duux app provides comprehensive remote control and monitoring capabilities.

6.2 Operating Modes

The Bora offers several operating modes:

  • Automatic Mode: The dehumidifier automatically adjusts its operation to maintain the set humidity level (adjustable between 30% and 80%).
  • Continuous Mode: The unit operates continuously, regardless of the humidity level, for maximum dehumidification.
  • Laundry Drying Mode: This innovative mode is designed to operate continuously even after the desired humidity level is reached, accelerating the drying process for indoor laundry.
Duux Bora Smart Dehumidifier in laundry drying mode, positioned near a clothes rack.

The Duux Bora Dehumidifier operating in Laundry Drying Mode, effectively drying clothes on a nearby rack.

  • Night Mode: Reduces fan speed and light indicators for quiet operation (36 dB), ideal for use in bedrooms.
  • Manual Settings: Two manual fan speed settings are available for customized operation.

6.3 Humidity Settings

You can set the desired humidity level between 30% and 80% using the control panel or the Duux app. The unit will work to maintain this level in Automatic Mode.

6.4 Auto-Shutoff

For safety, the dehumidifier automatically switches off when the water tank is full. Empty the tank and reinsert it to resume operation.

7. Maintenance

Regular maintenance ensures optimal performance and longevity of your dehumidifier.

7.1 Emptying and Cleaning the Water Tank

  1. When the water tank is full, the unit will stop operating and an indicator light may illuminate.
  2. Carefully pull out the water tank from the front of the unit.
  3. Empty the collected water.
  4. Clean the tank regularly with mild soap and water to prevent mold and bacterial growth. Rinse thoroughly.
  5. Reinsert the dry water tank firmly into the unit until it clicks into place.

7.2 Cleaning/Replacing the Activated Carbon Filter

The activated carbon filter helps remove odors and should be cleaned or replaced periodically.

  1. Unplug the dehumidifier from the power outlet.
  2. Locate the filter compartment (usually at the back or side of the unit).
  3. Remove the activated carbon filter.
  4. Gently vacuum the filter to remove dust and debris. If heavily soiled or if odors persist, consider replacing the filter.
  5. Reinsert the clean or new filter and close the compartment.
Close-up of the activated carbon filter for the Duux Bora Dehumidifier.

The activated carbon filter, designed to remove odors and improve air quality, is easily accessible for cleaning or replacement.

8. Troubleshooting

If you encounter issues with your Duux Bora Dehumidifier, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Dehumidifier does not turn on.No power supply; Power cord not properly connected; Water tank full or incorrectly inserted.Check power outlet; Ensure power cord is securely plugged in; Empty and correctly reinsert water tank.
Unit is running but not collecting water.Room temperature too low; Humidity level already low; Air filter clogged; Continuous drainage hose connected.Dehumidifiers are less effective below 5°C (41°F); Check current humidity setting; Clean air filter; Disconnect continuous drainage hose if using tank.
App connectivity issues.Wi-Fi signal weak; Incorrect Wi-Fi password; Dehumidifier not in pairing mode; Server issues.Ensure strong Wi-Fi signal; Re-enter Wi-Fi password; Follow app pairing instructions; Check Duux support for server status.
Unit is noisy.Fan speed too high; Unit not on a level surface; Obstruction in fan.Switch to a lower fan speed or Night Mode; Place on a flat, stable surface; Check for and remove any obstructions.

If the problem persists after attempting these solutions, please contact Duux customer support.

9. Specifications

Technical details for the Duux Bora Smart Dehumidifier DXDH20:

Diagram showing key features and dimensions of the Duux Bora Smart Dehumidifier.

An overview of the dehumidifier's features, including power consumption, built-in hygrostat, filter, timer, and physical dimensions.

FeatureDetail
ManufacturerDuux
Model NumberDXDH20
Product Dimensions (L x W x H)24.7 x 33.7 x 51 cm
Item Weight14.5 Kilograms
Dehumidification CapacityUp to 20 Liters/Day
Water Tank Capacity4 Liters
Coverage AreaUp to 40 square meters
Voltage240 Volt
Airflow230 Cubic meters per hour
Number of Speeds2
Special FeaturesInnovative Laundry Drying Mode, Built-in Hygrostat (30-80%), Activated Carbon Filter, App Control
Included Components1x Duux Bora, 1x Activated Carbon Filter

10. Warranty and Support

The Duux Bora Smart Dehumidifier comes with a standard manufacturer's warranty. Please refer to the warranty card included with your purchase or visit the official Duux website for detailed warranty terms and conditions.

For technical support, troubleshooting assistance, or spare parts, please contact Duux customer service:

  • Website: www.duux.com
  • Email: Refer to website for contact details
  • Phone: Refer to website for contact details

Please have your model number (DXDH20) and purchase date ready when contacting support.

Related Documents - DXDH20

Preview DUUX DXDH20 User Manual - Darty
Official user manual and operating instructions for the DUUX DXDH20 product, available from Darty. Find support, tutorials, and store information.
Preview Duux Bora Smart Dehumidifier Quick Start Guide
Get started quickly with your Duux Bora Smart Dehumidifier. This guide covers main parts, installation, operation, cleaning, and app setup.
Preview Duux Baby Projector User Guide: Setup, Functions, and Support
Get the most out of your Duux Baby Projector with this comprehensive user guide. Learn about installation, features like star projection and lullabies, maintenance, warranty, and troubleshooting.
Preview Duux Ultrasonic Air Humidifier User Guide
Comprehensive user guide for the Duux ultrasonic air humidifier, covering product features, installation, operation, maintenance, warranty, and FAQs. Learn how to use your Duux humidifier safely and effectively.
Preview Duux Baby Projector User Guide: Features, Installation, and Safety
Comprehensive user guide for the Duux Baby Projector, covering product overview, installation, functions, maintenance, warranty, and frequently asked questions. Learn how to use your Duux baby projector for a soothing experience.
Preview Duux Bright Smart Air Purifier User Manual and Guide
Comprehensive user manual for the Duux Bright smart air purifier. Learn about installation, functions, maintenance, technical specifications, and FAQs for optimal air quality.