Introduction
Thank you for choosing the THOMSON 50-inch QLED Google Smart TV. This manual provides essential information for setting up, operating, and maintaining your television. Please read it thoroughly before using the product to ensure safe and optimal performance. Keep this manual for future reference.
What's in the Box
Please check the contents of your package. If any items are missing or damaged, contact your retailer.
- THOMSON 50-inch QLED Google Smart TV (Model 50QG5C14)
- Remote Control
- Power Cable
- TV Stand (Base and Screws)
- Quick Start Guide
- Warranty Card
Product Overview
Familiarize yourself with the main components and features of your new television.
Front View: The THOMSON 50-inch QLED Google Smart TV with its sleek, bezel-less design and central swivel stand. The screen displays a vibrant landscape, highlighting the QLED technology.
Dimensions: An illustration showing the television's dimensions: 111 cm width, 68 cm height (including stand), 8 cm depth, and a screen height of 64 cm. The stand base is 28 cm deep and 28 cm wide.
Rear Panel Connections: A detailed view of the TV's rear panel, indicating various input and output ports. These include CI+ slot, USB 3.0, DVB-T2/C/S2 antenna inputs, 2x HDMI 2.0 ports, HDMI 2.1 + eARC port, 2x USB 2.0 ports, AV IN, LAN, and Digital Optical Audio Out.
Remote Control: The TV's remote control, highlighting key features such as numerical keys, Google Assistant voice control, backlit buttons for low-light use, personalization options for user profiles, and direct access buttons for popular streaming apps like Netflix, Prime Video, YouTube, Disney+, and Live TV.
Setup
1. Attaching the Stand
- Carefully place the TV screen-down on a soft, flat surface to prevent damage.
- Align the stand base with the mounting holes on the bottom of the TV.
- Secure the stand using the provided screws. Ensure it is firmly attached.
Swivel Stand: The central stand allows the TV to swivel, providing flexible viewing angles. This image illustrates the swivel capability of the stand.
2. Connecting External Devices
Connect your devices (e.g., cable box, Blu-ray player, gaming console) to the appropriate ports on the back of the TV.
- HDMI: For high-definition video and audio. Use HDMI 2.1 for eARC compatible soundbars/receivers.
- USB: For connecting USB storage devices.
- Antenna/Cable: Connect your terrestrial, satellite, or cable antenna to the DVB-T2/C/S2 input.
- LAN: For a wired internet connection.
3. Powering On for the First Time
- Plug the power cable into the TV and then into a wall outlet.
- Press the Power button on the remote control or on the TV.
- Follow the on-screen instructions to complete the initial setup, including language selection, network connection (Wi-Fi or Ethernet), and Google TV account setup.
Operating Your TV
Remote Control Functions
Use the remote control to navigate the TV's interface and access features.
- Power Button: Turns the TV on or off.
- Navigation Buttons (Up/Down/Left/Right) & OK: Navigate menus and confirm selections.
- Back Button: Returns to the previous screen.
- Home Button: Accesses the Google TV home screen.
- Input Button: Selects input sources (HDMI, AV, Tuner).
- Volume Up/Down: Adjusts volume.
- Channel Up/Down: Changes channels.
- Google Assistant Button: Activates voice control.
- App Shortcut Buttons: Direct access to pre-installed streaming applications.
Google TV Features
Your THOMSON TV comes with Google TV, offering a personalized and integrated entertainment experience.
- Personalized Content: Google TV organizes movies, shows, and live TV from your apps and subscriptions into one place, with recommendations tailored to your preferences.
- Voice Control with Google Assistant: Press the Google Assistant button on your remote and speak commands to search for content, control smart home devices, get answers, and more.
- Chromecast Built-in: Cast movies, shows, photos, and more from your phone, tablet, or laptop directly to your TV.
- Multiple User Profiles: Create separate profiles for each family member to get personalized recommendations and watchlists.
Google TV Interface: A visual representation of the Google TV home screen, displaying various streaming service logos like Apple TV, Netflix, Spotify, YouTube, and Disney+, indicating the wide range of available content.
Google Assistant Voice Control: A woman is shown speaking into the remote control, with a 'Hey Google' speech bubble and a microphone icon, illustrating the voice control functionality for tasks like finding the next episode.
Picture and Sound Technologies
- QLED Technology: Utilizes Quantum Dots to produce a wider spectrum of colors, resulting in brilliant and vibrant images with enhanced brightness and contrast.
- 4K Ultra HD: Offers four times the resolution of Full HD, providing incredibly sharp and detailed images.
- Dolby Vision: Enhances picture quality with superior brightness, contrast, and color accuracy, delivering a more lifelike viewing experience.
- Dolby Atmos: Creates an immersive, multi-dimensional sound experience that moves around you, providing dynamic audio.
Quantum Dots Technology: A visual breakdown of QLED technology, showing how Quantum Dots and a Blue LED backlight work together to produce a wide and accurate color spectrum on the screen.
Dolby Vision & 4K UHD: A side-by-side comparison illustrating the enhanced visual quality of Dolby Vision and 4K UHD content compared to standard SDR, showcasing improved brightness, contrast, and detail.
Dolby Atmos Audio: An illustration depicting a family watching TV, with circular sound waves emanating from the screen and ceiling, symbolizing the immersive, three-dimensional audio experience provided by Dolby Atmos.
Maintenance and Care
Cleaning the Screen
- Always unplug the TV before cleaning.
- Use a soft, lint-free cloth to gently wipe the screen.
- For stubborn marks, lightly dampen the cloth with water or a specialized screen cleaner. Never spray liquid directly onto the screen.
- Avoid using abrasive cleaners, alcohol, benzene, or thinners, as they may damage the screen.
Cleaning the Cabinet
- Wipe the TV cabinet with a soft, dry cloth.
- Do not use any chemical cleaners, as they may damage the finish.
General Care
- Do not block ventilation openings.
- Avoid exposing the TV to direct sunlight, extreme temperatures, or high humidity.
- Do not place heavy objects on top of the TV.
Troubleshooting
If you encounter issues with your TV, refer to the following common problems and solutions before contacting support.
| Problem | Possible Cause / Solution |
|---|---|
| No power | Ensure the power cable is securely plugged into the TV and the wall outlet. Check if the power outlet is working. |
| No picture, but sound is present | Check the input source. Press the Input button on the remote to cycle through sources. Ensure external devices are powered on and connected correctly. |
| No sound, but picture is present | Check the volume level. Ensure the TV is not muted. Check audio cables for external devices. If using eARC, ensure the soundbar/receiver is properly configured. |
| Remote control not working | Check the batteries and replace if necessary. Ensure there are no obstructions between the remote and the TV's IR sensor. |
| Cannot connect to Wi-Fi | Ensure your Wi-Fi router is on and working. Re-enter the Wi-Fi password carefully. Try restarting your router and the TV. |
| Google TV is slow or unresponsive | Close unused applications. Restart the TV by unplugging it from the power outlet for a few minutes, then plugging it back in. Consider performing a factory reset (note: this will erase all settings and data). |
| Poor picture quality (blurry, distorted) | Check the antenna or cable connection. Adjust picture settings (brightness, contrast, sharpness). Ensure the input source is providing a high-quality signal. |
Specifications
Detailed technical specifications for the THOMSON 50QG5C14 TV.
| Feature | Specification |
|---|---|
| Brand | THOMSON |
| Model Number | 50QG5C14 |
| Screen Size | 50 inches (126 cm) |
| Display Technology | QLED |
| Resolution | 3840 x 2160 Pixels (4K UHD) |
| Refresh Rate | 60 Hz |
| Smart TV Platform | Google TV |
| Audio Technology | Dolby Audio, Dolby Atmos |
| Video Technology | HDR10, Dolby Vision |
| Connectivity | Wi-Fi, Bluetooth 5.1, HDMI, USB |
| HDMI Ports | 2 (including 1 with eARC) |
| USB Ports | 3 (2x USB 2.0, 1x USB 3.0) |
| Tuner | Triple-Tuner (DVB-T2/C/S2) |
| Dimensions (L x W x H) | 111 x 28 x 68 cm (with stand) |
| Weight | 15.7 kg |
| Energy Efficiency Class | F |
Energy Label: The official EU energy efficiency label for the THOMSON 50QG5C14, indicating an 'F' rating and power consumption of 64 kWh/1000h for SDR and 65 kWh/1000h for HDR.
Warranty and Support
Warranty Information
THOMSON offers a comprehensive 3-year manufacturer's warranty for this product, demonstrating its reliability and commitment to quality. This warranty covers manufacturing defects and ensures peace of mind for your entertainment experience.
Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact THOMSON customer support. Refer to the contact information provided in your warranty card or visit the official THOMSON website for the most up-to-date support details.
You can also visit the THOMSON Brand Store on Amazon for more information and resources.
