Introduction
Thank you for choosing the CIO NovaPort DUOⅡ 120W charger. This ultra-compact, high-output USB charger is designed for rapid charging of devices such as MacBook Pro, high-power Windows PCs (like Lenovo/Let's note), and other devices requiring 96W-87W class power. With its dual USB-C ports, you can simultaneously charge a 65W class laptop and a high-end smartphone, or two 45W class laptops. The NovaPort DUOⅡ incorporates advanced technologies like NovaIntelligence for optimal power distribution, NovaEngine for enhanced efficiency and heat suppression, and NovaSafety 2.0 for advanced safety features, ensuring stable and efficient charging.
Image: The CIO NovaPort DUOⅡ 120W charger in black, showcasing its compact design with two USB-C ports and foldable prongs.
Setup
The NovaPort DUOⅡ features a retractable plug for convenience and portability. To set up your charger:
- Unfold the Plug: Gently pull out the foldable AC prongs from the charger body until they lock into place.
- Connect to Power Outlet: Insert the charger's prongs into a standard wall outlet. The flat design ensures a snug fit against the wall, preventing obstruction.
- Connect Devices: Use compatible USB-C cables (not included) to connect your devices to the charger's USB-C ports.
Image: The CIO NovaPort DUOⅡ charger plugged into a wall outlet, demonstrating its flat design that sits flush against the wall.
Operating Instructions
The NovaPort DUOⅡ is equipped with NovaIntelligence technology, which automatically adjusts power output to connected devices for the fastest possible charging. You do not need to worry about which port to use.
Single Port Charging:
When using a single USB-C port, the charger can deliver a maximum output of 100W. This is ideal for rapidly charging high-power devices like laptops.
Image: A laptop being charged via a single USB-C port, illustrating the 100W maximum output.
Dual Port Simultaneous Charging:
When both USB-C ports are in use, the total output of 120W is optimally distributed. Common power distribution scenarios include:
- 90W + 30W: For example, charging a high-power laptop (90W) and a smartphone (30W).
- 60W + 60W: For example, simultaneously charging two laptops or tablets that require similar power.
The NovaIntelligence system automatically detects the connected devices and allocates power accordingly. Refer to the quick charge table for detailed power distribution.
Image: A laptop charging at 90W and a smartphone at 30W simultaneously, demonstrating the 90W+30W power distribution.
Image: Two laptops charging simultaneously at 60W each, demonstrating the 60W+60W power distribution.
Maintenance
To ensure the longevity and optimal performance of your NovaPort DUOⅡ charger, follow these maintenance guidelines:
- Cleaning: Wipe the charger with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the surface.
- Storage: Store the charger in a cool, dry place when not in use. The foldable plug makes it easy to store without taking up much space.
- Scratch-Resistant Finish: The charger features a textured, scratch-resistant finish designed to maintain its aesthetic appearance over time.
Image: A hand placing the CIO NovaPort DUOⅡ charger into a pouch, highlighting its compact size and textured, scratch-resistant surface.
Troubleshooting
If you encounter issues with your NovaPort DUOⅡ charger, consider the following:
- No Charging:
- Ensure the charger is securely plugged into a working power outlet.
- Verify that the USB-C cable is properly connected to both the charger and your device.
- Try a different USB-C cable or device to rule out cable or device issues.
- Slow Charging:
- Confirm your device supports fast charging and that the cable is rated for the required power.
- NovaIntelligence automatically optimizes power. If charging multiple devices, the power is distributed, which might result in lower individual device charging speeds compared to single-device charging.
- Charger Overheating:
The NovaPort DUOⅡ features NovaSafety 2.0, which constantly monitors product temperature. During high load or high temperature conditions, it automatically adjusts power and manages heat. If the charger feels excessively hot, disconnect it and allow it to cool down before resuming use.
Image: An internal view of the CIO NovaPort DUOⅡ charger, highlighting the NovaSafety 2.0 technology for temperature monitoring and automatic power adjustment.
- Temporary Power Interruption (Instantaneous Cut-off):
Previous fast chargers might experience a momentary power cut-off when a new device is connected. NovaSafety 2.0 in NovaPort DUOⅡ is designed to suppress this "instantaneous cut-off," providing a smoother charging experience without resetting connected devices.
Specifications
| Feature | Detail |
|---|---|
| Model Number | CIO-G120W2C-N2 |
| Dimensions (W×H×D) | Approx. 61 x 50 x 32 mm |
| Weight | Approx. 204 g |
| Input | 100-240V ~ 50-60Hz 1.8A |
| USB Ports | 2 x USB-C |
| Single Port Output (USB-C1 or C2) | Max 100W (5V=3A / 9V=3A / 12V=3A / 15V=3A / 20V=5A, PPS: 5-11V=5A) |
| Dual Port Output (USB-C1 + C2) | Total Max 120W (e.g., 90W+30W or 60W+60W) |
| Features | Retractable Plug, High-Speed Charging, NovaIntelligence, NovaEngine, NovaSafety 2.0 |
| Compatible Devices | Smartphones, Tablets, Laptops (e.g., iPhone 11-16 series, Macbook Pro/Air, Xperia, Galaxy, Huawei, Zenfone, AQUOS, Nintendo Switch) |
| Included Accessories | Main Unit, User Manual |
Image: A visual representation of the product specifications, including size, weight, input, and output details for the CIO NovaPort DUOⅡ 120W charger.
Warranty and Support
CIO, as a Japanese manufacturer, provides reliable warranty support for its products. If you experience any initial defects or product malfunctions during use, please contact us first.
- Contacting Support: When contacting support, please provide your Amazon order number for a smoother process.
- Charger Recycling Service: CIO promotes proper recycling and disposal of chargers. We offer a collection service for unwanted AC chargers (both CIO and other brands). Please access our official HP to apply for this service. As a token of appreciation, we may issue coupons for future purchases.
We aim to provide a convenient and forward-looking lifestyle through our products and services, fostering a society where more people can experience excitement. Collected chargers will be maintained and then redistributed to companies and local governments that agree to their reuse.
