LongPlus X84

LongPlus Security Camera User Manual

Model: X84 | Brand: LongPlus

2K Battery Powered Wireless Outdoor Camera with AI Motion Detection

1. Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your LongPlus 2K Battery Powered Wireless Outdoor Security Camera (Model X84). This camera is designed to provide reliable home security with features such as 2K QHD resolution, AI motion detection, two-way talk, and versatile storage options. Please read this manual carefully before using the product to ensure proper functionality and safety.

LongPlus 2K Battery Powered Wireless Outdoor Security Camera and a smartphone displaying its live feed.

Image: The LongPlus security camera shown alongside a smartphone displaying its live video feed.

2. What's in the Box

Verify that all components are present in your package:

  • Security Camera with Bracket
  • Pack of Screws (for mounting)
  • Reset Needle
  • USB Cable (for charging)
  • Quick Start Guide

3. Specifications

Feature Detail
Model NameBattery Security Camera (X84)
Resolution2K QHD (1440p Video Capture, 3 MP Effective Still Resolution)
ConnectivityWireless (2.4GHz Wi-Fi only)
Power SourceBattery Powered (1 Lithium Ion battery included)
Night VisionColor Night Vision, Infrared Night Vision (up to 33ft)
Motion DetectionPIR Motion Detection with AI Analysis Recognition (People, Vehicles, Pets, Packages)
AudioTwo-Way Talk (Built-in microphone and speaker)
Storage OptionsMicro SD Card (up to 128GB, not included), Cloud Storage (3-day rolling free trial)
Weather ResistanceIP65 Waterproof
Viewing Angle130 Degrees
Compatible DevicesSmartphone, Amazon Alexa
Dimensions4 x 2 x 5 inches
Weight12.6 ounces

4. Setup Guide

4.1 Initial Charging

Before first use, fully charge the camera using the provided USB cable. Connect the USB cable to the camera's charging port and a standard 5V USB power adapter (not included). The charging indicator light will show the charging status.

4.2 App Download and Account Creation

  1. Download the Vicohome app from your smartphone's app store (iOS App Store or Google Play Store).
  2. Open the app and follow the on-screen instructions to create a new account or log in if you already have one.

4.3 Camera Pairing and Wi-Fi Connection

  1. Power on the camera. The indicator light will begin to flash, indicating it's ready for pairing.
  2. In the Vicohome app, tap the "Add Device" or "+" icon.
  3. Select your camera model from the list.
  4. Follow the app's instructions to connect the camera to your 2.4GHz Wi-Fi network. Ensure your smartphone is also connected to the same 2.4GHz network during setup. Note: This camera exclusively supports 2.4GHz Wi-Fi.
  5. Scan the QR code displayed on your phone screen with the camera lens. You will hear a confirmation sound once connected.

4.4 Mounting the Camera

The camera can be mounted on a wall, ceiling, or placed freestanding on a flat surface. Choose a location that provides the desired viewing angle and is within range of your Wi-Fi signal.

  • Wall/Ceiling Mount: Use the provided bracket and screws to securely attach the camera to a suitable surface. Adjust the camera angle as needed.
  • Freestanding: Place the camera on a stable, flat surface.
LongPlus security camera mounted on a wall with a schedule setting interface.

Image: Camera mounted on a wall, illustrating installation flexibility.

LongPlus security camera placed on a wooden table, demonstrating freestanding placement.

Image: Camera on a table, showing its compact design for versatile placement.

5. Operating Instructions

5.1 Live View and Video Quality

Open the Vicohome app to access the live feed from your camera. The camera provides 2K QHD resolution for clear and detailed video monitoring.

A house exterior with text '2K+ Full HD Image Capture sharp and bright videos' and '3MP'.

Image: Illustrates the 2K+ Full HD image quality captured by the camera.

5.2 Motion Detection and Alerts

The camera features advanced PIR motion detection with AI analysis to recognize people, vehicles, pets, and packages. When motion is detected, you will receive real-time notifications on your smartphone via the Vicohome app.

A person walking past a garage door with a LongPlus camera mounted above, showing a notification 'Someone is found to stay around Outdoor Cam P1 Lite'.

Image: Demonstrates PIR motion detection and real-time alerts.

Diagram showing AI detection analysis process with various detected objects like people, packages, dogs, and cars, and a smartphone screen displaying corresponding alerts.

Image: Visual representation of AI detection analysis and intelligent push alerts.

5.3 Two-Way Talk

Utilize the built-in microphone and speaker for real-time two-way communication. This allows you to warn off intruders, speak with visitors, or communicate with family members through the camera.

A person receiving a parcel at a front door, with a speech bubble 'Here's your parcel.' and a phone notification 'Motion was detected by your camera'.

Image: Demonstrates the two-way talk feature for interacting with visitors.

5.4 Night Vision

The camera offers both full-color night vision and infrared night vision options, providing clear visibility up to 33 feet in low-light conditions or complete darkness.

LongPlus camera mounted on a wall at night, with a smartphone displaying a color night vision view.

Image: Shows the camera's color night vision capability for enhanced visibility.

5.5 Storage Options

Recordings can be stored locally on a Micro SD card (up to 128GB, not included) or via cloud storage. A complimentary 3-day rolling cloud storage is included without subscription. Advanced cloud features are available with a subscription after a 30-day free trial.

LongPlus camera with an SD card being inserted, a smartphone showing the app interface, and a cloud storage icon.

Image: Illustrates both SD card and cloud storage options for video recordings.

5.6 Smart Home Integration (Works with Alexa)

The LongPlus camera is compatible with Amazon Alexa, allowing for voice control and hands-free monitoring. You can ask Alexa to show you the camera's live feed on compatible smart displays.

A person in a kitchen asking Alexa to show the front door, with an Echo Show displaying the camera feed.

Image: Demonstrates voice control with Amazon Alexa for viewing camera feeds.

6. Advanced Features

6.1 Extended Battery Life

The rechargeable battery provides 1 to 5 months of use on a single charge, depending on usage and settings, minimizing the need for frequent recharging.

LongPlus security camera on a wooden surface next to a vase, illustrating its compact size and battery life.

Image: Highlights the camera's extended battery life for prolonged usage.

6.2 IP65 Weatherproof Design

With an IP65 rating, the camera is designed to withstand various weather conditions, making it suitable for outdoor installation.

LongPlus camera mounted outdoors in the rain, with a temperature scale from -20°C to +60°C and 'Weatherproof IP65' text.

Image: Shows the camera's IP65 weatherproof rating, suitable for outdoor use.

6.3 Customizable Alert Zones

Define specific areas within the camera's view to focus motion detection and reduce false alerts, ensuring you only receive notifications for relevant activity.

A house with its front lawn divided into 'Zone1' and 'Zone2' for customizable alert areas.

Image: Illustrates the ability to set custom alert zones for targeted monitoring.

7. Maintenance

  • Battery Charging: Recharge the camera battery when the app indicates low power. The battery can last 1-5 months depending on usage.
  • Lens Cleaning: Gently wipe the camera lens with a soft, dry cloth to ensure clear image quality. Avoid abrasive cleaners.
  • Firmware Updates: Periodically check the Vicohome app for available firmware updates. Keeping your camera's firmware updated ensures optimal performance and security.
  • Environmental Considerations: While IP65 rated, avoid prolonged exposure to extreme conditions beyond the specified operating temperature range (-20°C to +60°C) to maximize product lifespan.

8. Troubleshooting

Problem Possible Cause / Solution
Camera won't power on. Battery may be depleted. Charge the camera fully. Ensure the USB cable and power adapter are working correctly.
Unable to connect to Wi-Fi.
  • Ensure you are connecting to a 2.4GHz Wi-Fi network. 5GHz networks are not supported.
  • Check Wi-Fi password.
  • Move the camera closer to the Wi-Fi router.
  • Reset the camera using the reset needle and try pairing again.
Motion alerts are too frequent/infrequent.
  • Adjust motion detection sensitivity in the Vicohome app.
  • Set up custom alert zones to exclude irrelevant areas.
  • Ensure the camera is positioned correctly to avoid false triggers (e.g., tree branches moving in wind).
Poor video quality.
  • Clean the camera lens.
  • Check Wi-Fi signal strength; a weak signal can affect streaming quality.
  • Ensure sufficient lighting for optimal image capture.
Two-way talk audio is unclear.
  • Ensure there is no obstruction blocking the microphone or speaker.
  • Check network connection stability.
  • Reduce background noise in the environment.

For more detailed troubleshooting, refer to the help section within the Vicohome app or contact customer support.

9. Warranty and Support

LongPlus provides a 2-year warranty for this product. Additionally, lifetime technical support is available to assist you with any inquiries or issues you may encounter.

For technical assistance or warranty claims, please contact LongPlus customer support through the contact information provided in the Vicohome app or on the official LongPlus website.

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