1. Introduction
This manual provides essential information for the assembly, operation, and maintenance of your Orange Factory Criss Cross Chair No Wheel. Please read these instructions carefully before assembly and use to ensure proper function and longevity of your chair.

Image 1.1: The Orange Factory Criss Cross Chair No Wheel, featuring a mint-colored fabric seat and backrest, with a black four-star base.
2. Safety Information
Important Safety Instructions:
- Always assemble the chair according to the provided instructions.
- Ensure all parts are securely fastened before use.
- Do not exceed the maximum weight recommendation of 300 lbs (136 kg).
- Keep the chair away from heat sources and sharp objects to prevent damage to the fabric.
- This chair is designed for indoor use only.
3. Package Contents
Verify that all components are present before beginning assembly. If any parts are missing or damaged, please contact customer support.
- Seat Cushion with Backrest (1)
- Chair Base (1)
- Gas Lift Cylinder (1)
- Gas Lift Cover (1)
- Assembly Hardware (Screws, Washers, Allen Wrench) (1 set)
4. Assembly Instructions
Follow these steps carefully to assemble your chair. It is recommended to assemble on a soft, clean surface to prevent scratches.
- Attach the Gas Lift to the Base: Insert the wider end of the gas lift cylinder into the center hole of the chair base. Place the gas lift cover over the gas lift cylinder.

Image 4.1: Illustration of the sturdy metal base with anti-slip pads and the certified gas lift cylinder, indicating its BIFMA compliance and 300 lbs weight capacity.
- Attach the Seat to the Gas Lift: Carefully align the center mechanism on the underside of the seat cushion with the top of the gas lift cylinder. Press down firmly until the seat is securely seated on the gas lift.
- Secure the Backrest: Attach the backrest to the seat using the provided screws and allen wrench. Ensure all screws are tightened evenly and securely.
- Final Check: Once assembled, gently test the chair for stability and ensure all connections are firm before regular use.
5. Operating Instructions
Your Orange Factory Criss Cross Chair No Wheel offers several adjustable features for personalized comfort.
- Height Adjustment: To adjust the chair height, locate the lever under the right side of the seat.
- To raise the seat: While seated, lift the lever and slightly lift your weight off the seat. The seat will rise. Release the lever at the desired height.
- To lower the seat: While seated, lift the lever and apply pressure to the seat. The seat will lower. Release the lever at the desired height.

Image 5.1: Visual representation of the chair's armless design, height adjustment mechanism, and 360-degree swivel capability.
- 360° Swivel: The chair is designed to swivel 360 degrees, allowing for easy movement and access to different areas without needing to reposition the entire chair.
- Tilt Tension Control: The chair features a rocking mode with adjustable tilt tension.
- To adjust tilt tension: Locate the round knob under the front-center of the seat. Turn clockwise to increase tension (making it harder to recline) or counter-clockwise to decrease tension (making it easier to recline).
- To engage/disengage rocking: The same lever used for height adjustment can also lock/unlock the rocking function. Push the lever inwards to lock the chair in an upright position, and pull it outwards to allow rocking.

Image 5.2: Illustration of the chair's rocking mode, transitioning from an upright 90-degree working posture to a relaxed 120-degree recline, with a detail of the tilt tension adjustment knob.
6. Maintenance
Regular maintenance will help preserve the appearance and functionality of your chair.
- Cleaning Fabric: For general cleaning, use a soft brush or vacuum cleaner to remove dust and loose debris. For spills, blot immediately with a clean, dry cloth. For stubborn stains, use a mild fabric cleaner according to its instructions, testing on an inconspicuous area first.
- Frame and Base: Wipe metal parts with a soft, damp cloth. Avoid abrasive cleaners.
- Periodical Checks: Periodically check all screws and bolts to ensure they remain tight. Retighten if necessary.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause fabric fading.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height. | Gas lift not engaged or faulty. | Ensure the height adjustment lever is fully pulled. If the issue persists, the gas lift may need replacement. |
| Chair feels wobbly. | Loose screws or improper assembly. | Check all assembly screws and tighten them securely. Ensure the gas lift is properly seated in the base and seat mechanism. |
| Difficulty reclining or rocking. | Tilt tension too high or rocking mechanism locked. | Turn the tilt tension knob counter-clockwise to loosen. Ensure the rocking lever is pulled outwards to unlock the rocking function. |
8. Specifications
| Brand: | Orange Factory |
| Model Name: | Criss Cross Chair |
| Item Model Number: | Criss Cross Chair - No Wheel |
| Color: | Mint |
| Size: | No Wheels |
| Product Dimensions: | 20"D x 25.5"W x 34"H |
| Seat Depth: | 19.5 inches |
| Maximum Weight Recommendation: | 300 Pounds (136 kg) |
| Fill Material: | Sponge |
| Special Features: | Adjustable Height, Cushion Back, Ergonomic, Swivel, Tilt Tension Control |
| Arm Style: | Armless |
| Indoor/Outdoor Usage: | Indoor |

Image 8.1: Detailed dimensions of the chair, including seat width (25.5"), seat depth (20"), backrest height (15.5"), and adjustable height range (29"-34").
9. Warranty and Support
Orange Factory stands behind the quality of its products. For specific warranty details, please refer to the warranty card included with your purchase or visit the official Orange Factory website. For customer support, assistance with assembly, or to report missing/damaged parts, please contact our customer service team through the contact information provided on our website or your purchase documentation.



