1. Introduction
This user manual provides detailed instructions for the installation, operation, and maintenance of your CURISEE CRS300+CQ425 Outdoor Security Camera. Please read this manual thoroughly before using the product to ensure proper function and safety. Keep this manual for future reference.
Image: The CURISEE CRS300 pan-tilt camera, the CQ425 bullet camera, and a solar panel, illustrating the complete security system.
2. Safety Information
- Ensure the camera is installed in a stable location to prevent falling.
- Do not expose the camera to extreme temperatures outside its operating range (-10°C to 45°C / 14°F to 113°F).
- Use only the specified power adapter or solar panel for charging.
- Keep the camera away from strong magnetic fields.
- Do not attempt to disassemble or repair the camera yourself. Contact customer support for assistance.
- Ensure all cables are properly secured to prevent tripping hazards or damage.
3. Package Contents
Please check the package contents upon unboxing:
- CURISEE CRS300 Pan-Tilt Camera (Quantity: 1)
- CURISEE CQ425 Bullet Camera (Quantity: 1)
- Solar Panel (Quantity: 1)
- Mounting Brackets and Screws (Quantity: 2 sets)
- USB Charging Cable (Quantity: 1)
- User Manual (This document)
4. Product Overview
Familiarize yourself with the components of your CURISEE security cameras.
Image: CURISEE CQ425 Bullet Camera, showing the lens, IR lights, and mounting base.
Image: CURISEE CRS300 Pan-Tilt Camera with dual antennas and an attached solar panel, highlighting its adjustable viewing angles.
Both cameras feature a high-resolution lens, infrared lights for night vision, a microphone, and a speaker for two-way audio. The CRS300 model includes pan and tilt capabilities for wider coverage, while the CQ425 is a fixed bullet camera. Both are designed for outdoor use with an IP65 waterproof rating.
5. Setup
5.1 Initial Charging
Before first use, fully charge both cameras using the provided USB cable. Connect the cable to the camera's charging port and a standard 5V USB power adapter (not included). A full charge can take several hours.
5.2 App Installation
Download the VicoHome app from your smartphone's app store (iOS App Store or Google Play Store). Create an account and log in.
5.3 Camera Pairing
- Open the VicoHome app and tap the "+" icon to add a new device.
- Select your camera model (CRS300 or CQ425) from the list.
- Follow the on-screen instructions to power on the camera and reset it if necessary.
- Connect your phone to a 2.4GHz Wi-Fi network. The camera does not support 5GHz Wi-Fi.
- Scan the QR code displayed on your phone screen with the camera lens. Hold the phone approximately 6-8 inches (15-20 cm) from the camera.
- Once the camera connects, it will indicate successful pairing. You can then name your camera and complete the setup.
5.4 Mounting the Cameras and Solar Panel
Both cameras are IP65 waterproof, suitable for various outdoor environments. Choose a mounting location that provides a clear view of the area you wish to monitor and good Wi-Fi signal strength.
- Location Selection: Identify a sturdy surface (wall, eaves) for mounting. For the solar panel, choose a spot with maximum direct sunlight exposure throughout the day.
- Drilling: Use the provided mounting template (if applicable) or mark the drill holes. Drill pilot holes for the screws.
- Secure Mounting: Attach the mounting bracket to the surface using the screws. Then, secure the camera onto the bracket.
- Solar Panel Connection: Connect the solar panel cable to the camera's charging port. Ensure the connection is secure and the cable is routed to prevent damage.
Image: The CURISEE camera and solar panel installed outdoors, shown enduring rain, illustrating its IP65 waterproof rating and ability to operate in various weather conditions.
6. Operating the Camera
6.1 Live View
Open the VicoHome app and select your camera to access the live video feed. You can view real-time footage from your camera anytime, anywhere.
6.2 Two-Way Audio
The camera features a built-in microphone and speaker, allowing for two-way communication. Tap the microphone icon in the live view to speak through the camera, and listen to audio from the camera's surroundings.
Image: A user interacting with a delivery person via the CURISEE camera's two-way audio feature, demonstrating real-time communication.
6.3 Night Vision
The camera supports both black-and-white IR night vision and full-color night vision. You can adjust the night vision mode in the VicoHome app's 'Video Settings' page. The camera automatically switches to night vision in low-light conditions.
Image: A demonstration of the camera's 2K Full Color Night Vision, showing clear and detailed images in low-light conditions, with specifications like f/1.6 lens, 3X Digital Zoom, and visible distance.
6.4 Smart Motion Detection & Zoom
The camera utilizes advanced AI sensors to detect motion and identify specific objects such as people, pets, vehicles, and packages. You will receive real-time notifications on your phone when motion is detected. Some advanced detection features may require a subscription.
During live view, you can digitally zoom in up to 3X to examine details more closely.
Image: An illustration of the AI Smart Detection feature, highlighting how the camera identifies and tracks different objects such as a person, pet, vehicle, and package in real-time.
6.5 Alarm Settings (Siren & Spotlight)
Configure alarm settings in the VicoHome app. The camera can activate a siren and/or spotlight to deter intruders upon detection of suspicious activity.
Image: A screenshot of the VicoHome app interface showing options for Multi-Alarms Modes, including Siren Warning, Spotlights Warning, and activating both Siren/Spotlights.
6.6 Pan & Tilt Control (CRS300 only)
The CRS300 camera offers 355° pan and 90° tilt control, allowing you to adjust the viewing angle remotely via the VicoHome app. This helps eliminate blind spots in your monitoring area.
Image: The CURISEE CRS300 camera demonstrating its 355° Pan and 90° Tilt control capabilities, illustrating how it can cover a wide area without blind zones.
6.7 Storage Options
The camera supports local storage via a microSD card (up to 128GB, sold separately). Additionally, it comes with free 2-year cloud storage (3-day loop) without any subscription requirement for basic functionality.
7. Maintenance
- Battery Life: The rechargeable battery can last 1 to 6 months depending on usage and environmental factors. The solar panel helps maintain the charge, reducing the need for manual recharging.
- Cleaning: Periodically wipe the camera lens and body with a soft, damp cloth to remove dust and dirt. Do not use harsh chemicals or abrasive cleaners.
- Weather Resistance: The IP65 rating ensures the camera is protected against dust and low-pressure water jets. While it can withstand rain, avoid submerging the camera in water.
- Firmware Updates: Regularly check the VicoHome app for firmware updates to ensure optimal performance and security.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera won't power on. | Low battery; faulty charging cable/adapter. | Charge the camera fully. Try a different USB cable or power adapter. |
| Cannot connect to Wi-Fi. | Incorrect Wi-Fi password; 5GHz Wi-Fi network; camera too far from router. | Ensure correct 2.4GHz Wi-Fi password. Move camera closer to router. Reset camera and try pairing again. |
| No motion detection alerts. | Motion detection disabled; sensitivity too low; app notifications off. | Enable motion detection in app. Adjust sensitivity. Check phone notification settings for VicoHome app. |
| Poor video quality at night. | Lens obstruction; incorrect night vision mode. | Clean the lens. Switch between IR and full-color night vision modes in app settings. |
| Two-way audio not working. | Microphone/speaker muted in app; network issues. | Ensure microphone and speaker are enabled in the app. Check network connection. |
9. Specifications
| Feature | Description |
|---|---|
| Model | CRS300+CQ425 |
| Brand | CURISEE |
| Recommended Use | Outdoor Security |
| Power Source | Battery Powered (Rechargeable), Solar Panel Compatible |
| Special Features | 2K Image, IR Night Vision, Full-Color Night Vision, Two-Way Audio, Siren, Spotlight, Smart Motion Detection (AI), 3X Digital Zoom, IP65 Waterproof, 355° Pan & 90° Tilt (CRS300) |
| Storage | Up to 128GB SD card (sold separately), Free 2-Year Cloud Storage (3-day loop) |
| Connectivity | 2.4GHz Wi-Fi |
| Operating Temperature | -10°C to 45°C (14°F to 113°F) |
10. Warranty and Support
CURISEE products typically come with a limited warranty. Please refer to the warranty card included with your product or visit the official CURISEE website for detailed warranty terms and conditions.
For technical support, troubleshooting assistance, or warranty claims, please contact CURISEE customer service through the VicoHome app or the contact information provided on the official CURISEE website.
Online Resources:
