Important Safety Information
Please read and understand this entire manual before attempting to assemble, operate, or install this electric fireplace. Failure to follow these instructions may result in electric shock, fire, property damage, or personal injury.
- Always disconnect the power cord from the outlet before cleaning, performing maintenance, or moving the fireplace.
- Do not block air vents. Ensure proper ventilation to prevent overheating.
- This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains, at least 3 feet (0.9 m) from the front of the fireplace.
- Do not operate any fireplace with a damaged cord or plug, or if the heater malfunctions or has been dropped or damaged in any manner.
- Do not run power cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- This fireplace is equipped with an overheat protection device. If the heater reaches an unsafe temperature (212°F), it will automatically turn off.
Package Contents
Verify that all components are present before beginning installation. If any parts are missing or damaged, do not attempt to assemble or operate the fireplace. Contact customer support for assistance.
- Electric Fireplace Unit (65-inch)
- Remote Control
- Crystal Media
- Log Media
- Mounting Hardware (screws, brackets)

Image: Included components such as the remote control, crystal media, and artificial logs for flame bed customization.
Setup and Installation
This electric fireplace can be installed as a wall-mounted unit or recessed into a wall. Ensure the chosen location meets the required dimensions and electrical specifications.
Dimensions and Clearances
- Front Dimensions: 65 inches (W) x 17.71 inches (H) x 5.9 inches (D)
- Back Dimensions: 60.36 inches (W) x 16.34 inches (H) x 5.9 inches (D)
- Minimum Wall Opening (for Recessed): 60.7 inches (W) x 17.05 inches (H) x 6 inches (D)
- Maintain a minimum clearance of 3 feet (0.9 m) from combustible materials.

Image: Detailed dimensions for the fireplace unit, including front, back, and depth measurements.
Installation Methods
The fireplace supports both wall-mounted and recessed installations. Choose the method suitable for your space.

Image: Visual guide demonstrating how to install the fireplace either by mounting it directly onto a wall or recessing it into a wall cavity.
Installation Video Guide
Video: This video demonstrates the installation process and highlights various product details and functions of the electric fireplace.
Operating Instructions
The Valuxhome electric fireplace can be operated using the touch screen panel on the unit or the included remote control.
Control Panel and Remote Functions

Image: An overview of the control panel display and remote control buttons, detailing functions such as power, temperature setting, heat modes, timer, flame colors, and LED bed colors.
- Power (ON/OFF): Turns the fireplace on or off.
- Temperature Setting: Adjusts the thermostat from 62°F to 86°F.
- Heat Setting: Selects between 750W (Low) and 1500W (High) heating modes, or turns heating off.
- Timer: Sets an auto-shutoff timer from 1 to 9 hours.
- Flame Colors: Cycles through 13 different flame color options.
- LED Bed Colors: Cycles through 13 different LED fuel bed color options.
Flame and Fuel Bed Customization
The fireplace offers 13 flame colors and 13 fuel bed colors, allowing for 169 unique combinations. You can choose between crystal or log media for the fuel bed.

Image: Visual representation of the various flame and LED bed color combinations available with both crystal and log media options.

Image: A close-up comparison showing the appearance of the flame bed with artificial logs versus crystal stones.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace. Always disconnect power before performing any maintenance.
- Cleaning: Use a soft, damp cloth to clean the exterior surfaces. Do not use abrasive cleaners or sprays.
- Air Vents: Periodically check and clean the air vents to ensure they are free from dust and debris, which can impede airflow and cause overheating.
- Glass Panel: Clean the glass panel with a soft cloth and a non-abrasive glass cleaner.
- Storage: If storing the fireplace for an extended period, ensure it is clean and dry, then store it in a cool, dry place.
Troubleshooting
If you experience issues with your electric fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, power cord not plugged in, circuit breaker tripped. | Ensure power cord is securely plugged into a 120V AC outlet. Check household circuit breaker. |
| No heat output. | Heat function is off, thermostat set too low, overheat protection activated. | Activate heat function via control panel or remote. Increase thermostat setting. If overheat protection activated, turn off unit, unplug, wait 10-15 minutes, then plug back in. Ensure vents are clear. |
| Remote control not working. | Batteries dead, remote out of range, obstruction. | Replace batteries. Ensure remote is pointed directly at the fireplace. Remove any obstructions between remote and fireplace. |
| Flame effect not working. | Flame function is off. | Activate flame function via control panel or remote. |
Product Specifications
| Feature | Detail |
|---|---|
| Brand | Valuxhome |
| Model Number | 38367ae4-b52f-4238-b583-dca096482cd5 |
| Product Dimensions | 5.51"D x 65"W x 17.72"H |
| Power Source | AC 120V |
| Heating Modes | 750W / 1500W |
| Heating Coverage | Up to 400 sq ft |
| Temperature Range | 62°F to 86°F |
| Timer | 1-9 hours |
| Flame Colors | 13 options |
| LED Bed Colors | 13 options |
| Material | Metal |
| Installation Type | Wall Mount / Recessed |
| Item Weight | 68 pounds |
Warranty and Customer Support
This Valuxhome electric fireplace comes with a Limited Warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the documentation included with your purchase or contact Valuxhome customer support.
If you have any questions, require technical assistance, or need to report a missing or damaged part, please contact Valuxhome customer service. Contact information can typically be found on the product packaging or the official Valuxhome website.