1. Introduction
Thank you for choosing the Vigosit Criss Cross Chair with Wheels. This manual provides essential information for the safe and efficient assembly, operation, and maintenance of your new chair. Please read it thoroughly before use and retain it for future reference.
This chair is designed for comfort and versatility in home office, vanity, or general desk use. It features a wide seat, adjustable height, 360-degree swivel, and innovative flip-up armrests to adapt to various seating preferences and space requirements.

Figure 1.1: Vigosit Criss Cross Chair with Wheels (White)
The Vigosit Criss Cross Chair is a versatile and comfortable seating solution, featuring a wide seat and adjustable armrests, suitable for various home and office environments.
2. Safety Information
Please observe the following safety guidelines to prevent injury or damage to the product:
- Always ensure the chair is fully assembled according to the instructions before use.
- Do not exceed the maximum weight limit of 265 pounds (120 kg). Overloading can cause instability and damage.
- Keep hands and fingers clear of moving parts during adjustment.
- Avoid standing on the chair or using it as a step stool.
- Do not use the chair on uneven surfaces.
- Regularly inspect all bolts and screws to ensure they are tight. Retighten if necessary.
- Keep children away from the chair during assembly and adjustment.
3. Package Contents
Before beginning assembly, please verify that all components are present and undamaged. If any parts are missing or damaged, contact customer support immediately.
- Chair Seat and Backrest Assembly
- Chair Base (5-star base with casters)
- Gas Lift Cylinder
- Gas Lift Cover
- Assembly Hardware (screws, washers, Allen wrench)
- Installation Manual

Figure 3.1: Chair Components
This image illustrates the main components included in the chair package, showing the seat, backrest, base, and gas lift.
4. Setup and Assembly
The Vigosit Criss Cross Chair is designed for quick and hassle-free assembly. Follow the steps below, referring to the included installation manual for detailed diagrams.
- Attach Casters to Base: Insert each caster into the holes at the end of the chair base legs until they click securely into place.
- Insert Gas Lift: Place the gas lift cylinder into the center hole of the chair base. Cover it with the gas lift cover.
- Attach Seat to Gas Lift: Carefully align the center mechanism of the seat with the top of the gas lift cylinder and press down firmly until it is securely seated.
- Secure Backrest: Attach the backrest to the seat assembly using the provided screws and Allen wrench. Ensure all screws are tightened securely.
- Check Stability: Once assembled, gently test the chair's stability and ensure all connections are firm before sitting.

Figure 4.1: Assembly Steps Overview
This diagram provides a visual guide to the assembly process, from attaching casters to securing the backrest.
5. Operating Instructions
Your Vigosit Criss Cross Chair offers several adjustable features for personalized comfort.
5.1. Seat Height Adjustment
To adjust the seat height, locate the lever on the right side beneath the seat. While seated, pull the lever up to lower the seat. To raise the seat, stand up slightly and pull the lever up. Release the lever at your desired height.
5.2. Backrest Rocking Adjustment
The chair features a rocking function. To enable or disable the rocking, use the knob located under the seat. Turn the knob clockwise to tighten the tension for less rocking, or counter-clockwise to loosen for more rocking. The rocking function can be locked in an upright position.
5.3. 360° Swivel and Casters
The chair offers a smooth 360-degree swivel for easy movement and access. The casters are designed for quiet mobility and feature a pressure-triggered locking mechanism for safety and stability, especially when sitting cross-legged.

Figure 5.1: Adjustable Features
This image highlights the chair's adjustable features, including backrest rocking, seat height adjustment, and 360-degree free swivel.
5.4. Flip-Up Armrests
The chair's armrests can be flipped up to convert between armrest and armless modes. This feature allows for greater flexibility, enabling the chair to be pushed further under desks or providing more space for cross-legged sitting.

Figure 5.2: Creative Flip-Up Armrests
This image shows the chair with armrests in both the 'in use' (down) and 'not in use' (flipped up) positions, illustrating the versatility of the design.

Figure 5.3: Cross-Legged Sitting
The wide seat and flip-up armrests accommodate various sitting postures, including cross-legged, enhancing comfort and flexibility.
6. Maintenance
Proper care and maintenance will extend the life of your Vigosit Criss Cross Chair.
- Cleaning: The chair features reinforced scratch-proof upholstery. For general cleaning, wipe with a soft, damp cloth. For spills, blot immediately with a clean, dry cloth. Avoid harsh chemicals or abrasive cleaners.
- Caster Care: Periodically check the casters for hair, dust, or debris that may impede smooth rolling. Clean as needed.
- Hardware Check: Every few months, inspect all screws and bolts to ensure they are tight. Retighten any loose fasteners to maintain stability and safety.
- Fabric Care: The high-density foam cushion and exquisite fabric are designed for durability and comfort. Avoid prolonged exposure to direct sunlight to prevent fading.

Figure 6.1: Thickened Cushion and Fabric
This image details the construction of the chair's cushion, highlighting the exquisite fabric and elastic sponge for comfort and durability.
7. Troubleshooting
If you encounter any issues with your Vigosit Criss Cross Chair, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height. | Gas lift cylinder is faulty or lever is not engaged. | Ensure the lever is fully pulled. If issue persists, contact customer support for gas lift replacement. |
| Chair is wobbly or unstable. | Loose screws or improper assembly. | Check all assembly screws and tighten them securely. Ensure the gas lift is fully inserted into the base and seat mechanism. |
| Casters do not roll smoothly. | Debris caught in casters or casters are damaged. | Remove any hair or debris from the caster wheels. If casters are damaged, contact customer support for replacements. |
| Chair makes squeaking noises. | Loose connections or friction between parts. | Tighten all screws. Apply a small amount of silicone lubricant to moving parts if necessary. |
7.1. Chair Wheel Update Notice
Vigosit has updated the chair wheels for improved performance. If you prefer the previous snap-lock wheels, please contact customer support. We are happy to send you a free set.

Figure 7.1: Chair Wheel Update
This image displays the difference between the current chair wheels and the previous snap-lock wheels, with a note about contacting customer service for a free set of the older style if preferred.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Vigosit |
| Model Number | 702571474494 |
| Color | White |
| Product Dimensions (D x W x H) | 19.7"D x 26"W x 34.7"H |
| Seat Depth | 22 inches |
| Back Style | Cross Back |
| Arm Style | Wide (Flip-up) |
| Fill Material | Foam |
| Furniture Base Movement | Swivel |
| Maximum Weight Capacity | 265 lbs |
| Indoor/Outdoor Usage | Indoor |
| UPC | 702571474494 |

Figure 8.1: Product Dimensions
This image provides a visual representation of the chair's key dimensions and its maximum weight capacity.
9. Warranty and Support
Vigosit is committed to providing high-quality products and excellent customer service.
9.1. Warranty Information
- Frame Warranty: The Vigosit Criss Cross Chair includes a 1-year frame warranty from the date of purchase.
- Replacement Policy: A 180-day replacement policy is provided for other components.
- This warranty covers manufacturing defects and material flaws under normal use. It does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.
9.2. Customer Support
For any questions, concerns, or warranty claims, please contact our dedicated customer support team. We offer 24/7 customer service to address your inquiries promptly.
Please have your model number (702571474494) and proof of purchase ready when contacting support.

Figure 9.1: Fast Customer Support
Our customer support team is available to assist you with any product-related questions or concerns.