Hornbill M3-WFHS

Hornbill WiFi Fingerprint Smart Door Lock with Handle Set (Model M3-WFHS) User Manual

Comprehensive instructions for installation, operation, and maintenance.

1. Introduction

This manual provides detailed instructions for the Hornbill WiFi Fingerprint Smart Door Lock with Handle Set, Model M3-WFHS. This smart lock offers multiple access methods including fingerprint, passcode, key fobs, physical keys, and smartphone application control. It is designed to enhance door security and convenience for various applications.

Hornbill WiFi Fingerprint Smart Door Lock with Handle Set components

Image 1.1: Overview of the Hornbill Smart Door Lock components, including the exterior keypad, interior unit, handle set, and WiFi gateway.

2. Package Contents

Verify that all components are present in the package:

  • Front Panel (Exterior Unit)
  • Back Panel (Interior Unit)
  • Double Handles (Exterior and Interior)
  • Deadbolts
  • Lock Accessories
  • Physical Keys
  • IC Cards (Key Fobs)
  • Screws
  • User Manual (this document)
  • Latch

3. Specifications

FeatureDetail
BrandHornbill
Model NameM3-WFHS
Lock TypeBiometric, Keypad, Smart Lock
MaterialAluminum, Metal
ColorSatin Nickel
Dimensions (L x W x H)5.35 x 2.28 x 1.45 inches
Item Weight4.36 pounds
Door Thickness Compatibility1.49" to 1.88" (38-48mm)
Deadbolt Depth (Backset)2.36"-2.76" (60-70mm)
ConnectivityBluetooth, Wi-Fi (via G2 Gateway)
Control MethodApp, Remote, Touch, Voice (Alexa, Google Assistant)
Power Source4 AA Alkaline Batteries (not included)
Emergency PowerUSB-C Port
Waterproof RatingIP63
Diagram showing Hornbill Smart Door Lock dimensions and door compatibility

Image 3.1: Detailed dimensions and door compatibility requirements for installation.

4. Installation and Setup

4.1 Door Preparation

Ensure your door meets the specifications listed in Section 3. The lock is compatible with most US standard left and right-handed wooden doors. No additional drilling is typically required if existing holes match standard dimensions.

4.2 Physical Installation

Follow the step-by-step instructions provided in the included user manual for physical installation. A screwdriver is the primary tool required. Ensure the latch hole is chiseled correctly for proper operation.

Person installing the Hornbill Smart Door Lock with a screwdriver

Image 4.1: Illustration of the installation process, showing a person using a screwdriver to secure the lock components.

4.3 App Setup and Initial Configuration

Download the Hornbill Smart Lock application from your device's app store. Follow the in-app instructions to pair your lock via Bluetooth. Once paired, you can configure administrator settings, add user fingerprints, passcodes, and IC cards.

Smartphone displaying the Hornbill Smart Lock app interface

Image 4.2: A smartphone showing the Hornbill Smart Lock application, used for managing lock settings and users.

5. Operating Instructions

5.1 Unlocking Methods

The Hornbill Smart Door Lock supports multiple unlocking methods:

  • Fingerprint: Place a registered finger on the biometric sensor.
  • Passcode: Enter your registered passcode on the keypad, followed by '#'.
  • Key Fob (IC Card): Present a registered IC card to the designated area on the lock.
  • Physical Key: Use the provided physical key in the keyhole for manual unlocking.
  • Smartphone App: Use the Hornbill Smart Lock app to remotely unlock the door (requires G2 Gateway for WiFi remote access).
Illustrations of various unlocking methods for the smart door lock: app, passcode, fobs, physical key, and fingerprint.

Image 5.1: Visual representation of the different ways to unlock the Hornbill Smart Door Lock.

5.2 Auto-Lock Feature

The lock can be configured to automatically lock after a set period (1-900 seconds) once the door is closed. This feature helps ensure the door is always secured.

Man walking a dog, with an illustration of the auto-lock feature on the smart door lock

Image 5.2: The auto-lock feature provides convenience and security by automatically locking the door after a set time.

5.3 Privacy Mode

When privacy mode is activated from the interior unit, only the administrator can unlock the door from the outside. This provides an additional layer of security.

5.4 Silent Mode

The lock can operate in silent mode, disabling audible feedback for unlocking and locking actions. This is useful for maintaining quiet environments.

6. App Control and Remote Access

The Hornbill Smart Lock app provides comprehensive control and monitoring capabilities:

  • User Management: Add, modify, or delete up to 250 user codes, 100 fingerprints, and 1000 key fobs.
  • Code Generation: Generate one-time, timed, custom, or recurring passcodes for guests or service providers.
  • eKey Sharing: Share electronic keys with authorized users.
  • Activity Records: View a log of all lock and unlock events, including method and user.
  • Remote Access: With the Hornbill G2 Gateway (included), connect the lock to your 2.4GHz WiFi network for remote control and monitoring from anywhere.
  • Voice Control: Integrate with Amazon Alexa or Google Assistant for voice commands (requires G2 Gateway).
Man checking door activity records on his smartphone, showing a list of unlock events and alerts.

Image 6.1: The smartphone app displays a log of door activities, including successful unlocks and unauthorized access attempts.

7. Security Features

The Hornbill Smart Door Lock incorporates several security features:

  • Anti-Peeping Passcode: Enter random digits before or after your actual passcode to prevent others from discerning your code.
  • Wrong Code Entry Limit: After 5 consecutive incorrect passcode attempts, the keypad will temporarily lock for 3 minutes.
  • Tamper Alarm: An alarm will sound if the lock detects tampering attempts.
  • Low Battery Alert: The lock provides an audible and visual alert when battery levels are low, prompting replacement.
Illustration of the anti-peeping passcode feature, showing how random digits can be added before and after the correct code.

Image 7.1: The anti-peeping passcode feature allows users to input extra digits to obscure the actual code.

8. Maintenance

8.1 Battery Replacement

The lock requires 4 AA Alkaline batteries (not included). When the low battery alert is activated, replace all four batteries promptly. Battery life is approximately 6 months under normal usage.

8.2 Emergency Power

In case of complete battery depletion, the lock features a backup USB-C port. Connect a portable power bank to this port to temporarily power the lock and gain access.

Image showing the USB-C emergency charging port and physical keys for the smart lock, highlighting low battery alerts.

Image 8.1: The lock features a USB-C port for emergency power and physical keys for backup access.

8.3 Cleaning

Clean the lock's exterior surfaces with a soft, damp cloth. Avoid using abrasive cleaners or solvents, as these can damage the finish and electronic components. Ensure the fingerprint sensor and keypad are free of dirt and debris for optimal performance.

8.4 Environmental Conditions

The lock has an IP63 waterproof rating, making it suitable for outdoor use. It operates effectively in temperatures ranging from -25℃ to 70℃ (-13℉ to 158℉).

Hornbill Smart Door Lock shown in rainy conditions, indicating its IP63 waterproof rating and temperature resistance.

Image 8.2: The lock is designed to withstand various weather conditions with an IP63 waterproof rating.

9. Troubleshooting

If you encounter issues with your Hornbill Smart Door Lock, consider the following:

  • Lock not responding: Check battery levels and replace if necessary. Use the emergency USB-C port or physical key.
  • Fingerprint not recognized: Ensure your finger is clean and dry. Re-register your fingerprint if recognition issues persist.
  • Passcode not working: Verify the correct passcode is entered. Ensure the '#' key is pressed after the code. Check if the lock is in a temporary lockout state due to too many incorrect attempts.
  • App connectivity issues: Ensure Bluetooth is enabled on your phone. If using WiFi, verify the G2 Gateway is powered on and connected to a 2.4GHz network. Restart the app and the lock if needed.
  • Door not locking/unlocking smoothly: Check for any obstructions in the door frame or latch. Ensure the lock components are properly aligned and secured.

For further assistance, refer to the Warranty and Support section.

10. Warranty and Support

Hornbill provides the following support for your smart door lock:

  • 30-Day Return Policy: Products can be returned within 30 days of purchase.
  • 1-Year Replacement Warranty: A 1-year replacement warranty covers manufacturing defects.
  • Lifetime Technical Support: Hornbill offers lifetime technical support for the product.

For technical assistance or warranty claims, please contact Hornbill customer support. Contact details are typically available on the official Hornbill website or through the purchase platform.

Icons representing customer care services: 30-day return, 1-year replacement, and 24-hour professional support.

Image 10.1: Hornbill customer support offers comprehensive assistance including returns, replacements, and technical support.

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