BESTHERM ZOE 1500W Dry Inertia Electric Radiator User Manual

1. Introduction

Thank you for choosing the BESTHERM ZOE 1500W Dry Inertia Electric Radiator. This manual provides essential information for the safe installation, operation, and maintenance of your new heating appliance. Please read this manual thoroughly before installation and use, and keep it for future reference.

The ZOE dry inertia electric radiator is designed to provide gentle, durable, and homogeneous heat, ideal for living rooms and kitchens. Its cast iron heating core ensures efficient heat retention and diffusion without drying out the air. With various programming options, you can optimize energy consumption and achieve significant savings.

2. Important Safety Instructions

WARNING: To reduce the risk of fire, electric shock, or injury, always follow these basic precautions:

• Read all instructions before using this radiator.
• Do not use this radiator in the immediate vicinity of a bath, shower, or swimming pool.
• Do not immerse the radiator in water or any other liquid.
• Keep combustible materials such as furniture, curtains, and other fabrics at least 1 meter (3 feet) from the front and sides of the radiator.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the radiator.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Ensure the power supply voltage matches the rating label on the radiator.
• Always disconnect the power supply before cleaning or performing any maintenance.
• The radiator is equipped with an automatic open window detector, child safety lock, and overheat protection function for enhanced safety.

3. Package Contents

Please check the package contents upon unpacking:

• BESTHERM ZOE 1500W Dry Inertia Electric Radiator
• Wall mounting kit (fixings included)
• User Manual (this document)

If any items are missing or damaged, please contact customer support immediately.

4. Product Overview

The BESTHERM ZOE radiator combines elegant design with advanced heating technology. Its core features include:

• Cast Iron Heating Core: Provides gentle, consistent, and long-lasting heat.
• Dry Inertia Technology: Ensures heat diffusion without drying the air.
• Electronic Thermostat: Intuitive LCD screen for easy control and programming.
• Multiple Programming Modes: 3 pre-recorded programs (P1/P2/P3) and 4 modes (Comfort/Eco/Frost Protection/Stop) via 6-order Pilot Wire, plus 1 customizable weekly program.
• Safety Features: Automatic open window detector, child safety lock, and overheat protection.

Figure 4.1: Front view of the BESTHERM ZOE 1500W electric radiator. This image shows the sleek, white design of the radiator, suitable for modern interiors.

Figure 4.2: Close-up of the digital control panel. The LCD screen displays the temperature, and buttons allow for mode selection and programming adjustments.

5. Installation

The BESTHERM ZOE radiator is designed for easy wall mounting. Please ensure you have the necessary tools and follow these steps carefully.

5.1 Choosing a Location

• Install the radiator on a solid wall capable of supporting its weight (8.7 kg).
• Maintain a minimum distance of 1 meter (3 feet) from combustible materials.
• Avoid installing directly under an electrical outlet.
• Ensure adequate air circulation around the radiator.

5.2 Mounting the Radiator

1. Mark the drilling points on the wall using the provided mounting bracket as a template.
2. Drill holes and insert wall plugs suitable for your wall type.
3. Secure the mounting bracket to the wall using the screws provided.
4. Carefully hang the radiator onto the mounting bracket, ensuring it is securely seated.
5. Connect the radiator to the electrical supply according to local electrical codes. It is recommended to have this done by a qualified electrician.

Figure 5.1: Side view of the BESTHERM ZOE radiator, illustrating its slim profile for discreet wall mounting.

6. Operating Instructions

The ZOE radiator features an intuitive digital touch control panel with an LCD screen for easy operation.

6.1 Powering On/Off

• Press the Power button (symbol: circle with vertical line) on the control panel to turn the radiator on or off.
• The LCD screen will illuminate when the radiator is on.

6.2 Adjusting Temperature

• In manual mode, use the Up (symbol: upward arrow) and Down (symbol: downward arrow) buttons to set your desired temperature.
• The set temperature will be displayed on the LCD screen.

7. Programming

The ZOE radiator offers flexible programming options to suit your lifestyle and maximize energy savings.

7.1 Pre-recorded Programs (P1, P2, P3)

• Press the PRG button (symbol: PRG) to cycle through the pre-recorded programs: P1, P2, P3.
• Each program has predefined temperature settings for different times of the day. Refer to the detailed programming section in the full manual for specific schedules.

7.2 Operating Modes (via Pilot Wire)

If your installation includes a 6-order Pilot Wire, you can select from the following modes:

• Comfort: Maintains your set comfort temperature.
• Eco: Reduces the temperature by a few degrees below comfort for energy saving.
• Frost Protection: Maintains a minimum temperature (e.g., 7°C) to prevent freezing.
• Stop: Turns the radiator off.

7.3 Customizable Weekly Program

You can set one personalized weekly program. Use the Mode button (symbol: M) and arrow buttons to navigate the menu and configure your desired schedule for each day of the week.

For detailed instructions on setting up custom programs, please refer to the online video tutorials:

Figure 7.1: Certifications and QR code for installation and programming tutorials. Scan the QR code or visit the link below for video guides.

Access video tutorials here: BESTHERM YouTube Tutorials

8. Maintenance

Regular maintenance ensures the longevity and efficient operation of your BESTHERM ZOE radiator.

8.1 Cleaning

• Always disconnect the radiator from the power supply before cleaning.
• Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
• Ensure no water enters the control panel or ventilation openings.
• Dust the air vents regularly with a soft brush or vacuum cleaner attachment to maintain optimal airflow.

8.2 Storage

If storing the radiator for an extended period, ensure it is clean, dry, and stored in a cool, dry place, protected from dust and direct sunlight.

9. Troubleshooting

If you encounter issues with your radiator, please consult the following table before contacting customer support.

If the problem persists after attempting these solutions, please contact BESTHERM customer support.

10. Technical Specifications

11. Warranty and Support

The BESTHERM ZOE 1500W Dry Inertia Electric Radiator comes with a 2-year warranty from the date of purchase.

This warranty covers manufacturing defects and material faults under normal use. It does not cover damage caused by improper installation, misuse, neglect, accident, or unauthorized repairs.

For warranty claims, technical assistance, or any questions regarding your product, please contact BESTHERM customer support. Our after-sales service is based in France and is responsive to your needs.

Please have your proof of purchase and the product model number (HC15-24FED) ready when contacting support.