1. Introduction
The Wallbox Pulsar Plus Level 2 EV Charger is a compact, powerful, and smart electric vehicle charging solution designed for home use. It offers fast charging capabilities, smart connectivity via Wi-Fi and Bluetooth, and compatibility with voice assistants like Alexa and Google Home. This manual provides essential information for the safe and efficient use of your Pulsar Plus charger.
Key features include:
- Compact & Powerful: Delivers up to 8x faster charging than standard 110V cables.
- Smart & Connected: Control and monitor via the myWallbox app, schedule charging, and track energy usage.
- Flexible Power Options: Adjustable charging from 16A to 48A to suit your home's electrical capacity.
- Hands-Free Smart Charging: Integrate with Alexa or Google Home for voice control.
- Built for Safety & Durability: UL & Energy Star certified, suitable for indoor and outdoor installation.
Figure 1: Front view of the Wallbox Pulsar Plus EV Charger.
2. Setup and Installation
Proper installation is crucial for the safe and optimal performance of your Wallbox Pulsar Plus charger. It is highly recommended that installation be performed by a qualified and certified electrician to ensure compliance with all local and national electrical codes.
2.1 Pre-Installation Checklist
- Verify your home's electrical capacity can support the desired charging amperage (16A to 48A).
- Ensure the installation location is suitable for indoor or outdoor use, as per product specifications.
- Confirm you have all necessary tools and mounting hardware.
2.2 Mounting the Charger
The Pulsar Plus unit should be securely mounted to a solid surface. Use the provided mounting template and hardware. Ensure adequate space around the unit for ventilation and cable management.
Figure 2: Wall-mounted Wallbox Pulsar Plus charger with cable.
2.3 Electrical Connection
The Pulsar Plus is designed for hardwiring. Your electrician will connect the charger directly to your electrical panel, ensuring proper circuit breaker sizing and wiring gauge for the selected amperage. Refer to the detailed wiring diagrams in the separate installation guide provided with your product.
Figure 3: Wallbox Pulsar Plus components: charger, cable, and connector.
2.4 Initial Setup and App Connection
After physical installation, download the myWallbox app from your device's app store. Follow the in-app instructions to connect your charger via Wi-Fi or Bluetooth. This will enable smart features, monitoring, and control.
Figure 4: Wallbox mobile application interface on smartphones.
3. Operating Instructions
3.1 Basic Charging
- Ensure the charger is powered on.
- Plug the charging connector into your electric vehicle's charging port.
- The charger will automatically begin charging, indicated by the LED status light.
Figure 5: Wallbox Pulsar Plus charging an electric vehicle.
3.2 Using the myWallbox App
The myWallbox app provides comprehensive control and monitoring features:
- Start/Stop Charging: Manually control charging sessions.
- Schedule Charging: Set specific times for charging to take advantage of off-peak electricity rates.
- Adjust Amperage: Modify the charging current (within safe limits) to match your needs.
- Monitor Usage: View real-time charging data, energy consumption, and session history.
- Lock/Unlock Charger: Secure your charger to prevent unauthorized use.
Figure 6: Wallbox app dashboard on a laptop.
Figure 7: Wallbox app showing active charging status.
3.3 Voice Control (Alexa/Google Home)
Once integrated with your smart home system, you can use voice commands to control your Pulsar Plus charger. Refer to the Wallbox app or your smart home device's instructions for specific commands and setup.
4. Maintenance
The Wallbox Pulsar Plus is designed for minimal maintenance. Regular care will ensure its longevity and optimal performance.
- Cleaning: Wipe the exterior of the charger with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the charger is powered off before cleaning.
- Cable Inspection: Periodically inspect the charging cable and connector for any signs of wear, damage, or fraying. If any damage is observed, discontinue use immediately and contact Wallbox support.
- Firmware Updates: Keep your charger's firmware updated through the myWallbox app to ensure you have the latest features and security enhancements.
5. Troubleshooting
If you encounter issues with your Wallbox Pulsar Plus, refer to the following common troubleshooting steps. For more complex problems, consult the myWallbox app's help section or contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not turning on | No power supply; circuit breaker tripped. | Check the circuit breaker in your electrical panel. Ensure the charger is properly connected to power. |
| Charging not starting | Vehicle not properly connected; charging schedule active; charger locked. | Ensure the connector is fully inserted into the vehicle. Check the myWallbox app for active schedules or if the charger is locked. |
| App connectivity issues | Wi-Fi signal weak; incorrect network settings. | Ensure your charger is within Wi-Fi range. Restart your router and the charger. Reconfigure network settings in the app if necessary. |
| Slow charging speed | Amperage setting too low; vehicle limitation. | Adjust the amperage setting in the myWallbox app to a higher value (within your electrical system's capacity). Confirm your vehicle's maximum charging rate. |
6. Specifications
| Specification | Value |
|---|---|
| Product Dimensions | 15 x 10 x 15 inches (15"D x 10"W x 15"H) |
| Item Weight | 15.17 pounds (6.9 Kilograms) |
| Model Number | PUP1-U-1-6-C-002 |
| Brand | Wallbox |
| Manufacturer | Wallbox Chargers Inc |
| Color | Black |
| Output Voltage | 240 Volts (AC) |
| Certifications | UL, Energy Star Certified |
7. Warranty and Support
Your Wallbox Pulsar Plus EV Charger comes with a manufacturer's warranty. For detailed information regarding warranty terms, coverage, and how to make a claim, please refer to the warranty card included with your product or visit the official Wallbox website.
For technical support, troubleshooting assistance beyond this manual, or service inquiries, please contact Wallbox customer support directly. Contact information can typically be found on the Wallbox website or within the myWallbox app.
Thank you for choosing Wallbox.
