WINDHORSE C3
WINDHORSE C3 Electric Scooter User Manual
Model: C3 | Brand: WINDHORSE
1. Important Safety Information
Before operating your WINDHORSE C3 Electric Scooter, please read and understand all safety instructions. Failure to follow these instructions may result in serious injury or damage to the scooter.
1.1 General Safety Guidelines
- Always wear a helmet and appropriate safety gear (knee pads, elbow pads, gloves) when riding.
- Ensure all components are securely fastened and in good working order before each ride.
- Do not ride in wet conditions, on slippery surfaces, or in heavy traffic.
- Adhere to local traffic laws and regulations.
- Avoid riding under the influence of alcohol or drugs.
- The scooter is designed for adults. Supervise minors if they are permitted to use it.
1.2 Battery and Charging Safety
- Charge your scooter fully before its first use.
- Use only the provided charger.
- A red light on the charger indicates charging; a green light indicates fully charged or a connection issue. If the light is green but the battery is not full, check the charging port connection.
- Do not leave the scooter charging unattended for extended periods.
- Keep the charging port dry and free from debris.
2. Setup and Assembly
Your WINDHORSE C3 Electric Scooter comes partially assembled. Follow these steps to complete the setup and prepare for your first ride.
2.1 Unboxing and Initial Inspection
Carefully remove all components from the packaging. Inspect for any damage during transit. Ensure all parts listed in the 'What's Included' section are present.

2.2 Handlebar Assembly
The handlebar stem is foldable for compact storage. To raise it, hold the folding handle firmly and swing the handlebar upwards until the down tube connects to the frame tube. Push the quick release lever towards the tube until it locks securely.
Video 2.2: Windhorse C3 Assembly Video. This video demonstrates the process of unfolding and securing the handlebar stem, as well as installing the rear seat backrest.
2.3 Installing the Rear Seat Backrest
To install the passenger backrest, first remove the rear seat by sliding it backward after unscrewing the Allen bolt located underneath. Once the seat is removed, align the backrest with the mounting spots on the rear rack. Secure it using the provided fasteners and tools. There are multiple positions for forward and backward adjustment to suit passenger comfort.

3. Components Overview
Familiarize yourself with the main components of your WINDHORSE C3 Electric Scooter.

- Handlebar: Features controls for acceleration, braking, and the LCD display.
- LCD Display: Shows essential riding information.
- Headlight & Tail Light: For visibility and safety.
- Dual Disc Brakes: Front and rear mechanical disc brakes for effective stopping power.
- Dual Suspension: Front and rear shock absorbers for a comfortable ride.
- 14-inch Tires: Wide pneumatic tires for stability and shock absorption.
- 500W Brushless Hub Motor (850W Peak): Provides powerful propulsion.
- 48V 480Wh Battery: Powers the scooter for extended range.
- Main Seat & Rear Passenger Seat: Cushioned seats for rider and passenger comfort.
- Cargo Basket: Detachable basket for carrying items.
4. Operating Instructions
Learn how to operate your WINDHORSE C3 Electric Scooter safely and efficiently.
4.1 Powering On/Off and Riding Modes
Insert the key into the ignition and turn it to the 'ON' position to power on the scooter. The LCD display will illuminate. The scooter features three speed modes:
- Mode 1: Up to 9.3 mph (15 km/h)
- Mode 2: Up to 15.5 mph (25 km/h)
- Mode 3: Up to 20 mph (32 km/h)
Use the mode button on the handlebar to switch between these settings. The scooter also includes cruise control for maintaining a steady speed during longer rides, reducing rider fatigue.

4.2 LCD Display Functions
The multi-functional LCD display provides real-time information:
- Battery power level
- Real-time speed (mph)
- Total/single mileage
- Battery voltage
- Selected speed mode

5. Features and Performance
The WINDHORSE C3 Electric Scooter is designed for a powerful, comfortable, and versatile riding experience.
5.1 Powerful Motor and Extended Range
- Motor: 500W brushless hub motor with 850W peak power.
- Top Speed: Up to 22 MPH.
- Climbing Ability: Effortlessly tackles inclines up to 15°.
- Battery: 48V 480Wh for long-lasting rides.
- Max Range: Up to 25 miles on a single charge.
- Charging Time: Approximately 4-5 hours for a full charge.


5.2 Superior Comfort and Stability
- Dual Suspension: Front and rear shock absorbers effectively absorb bumps and uneven terrain.
- 14-inch Wide Tires: Provide excellent grip, stability, and additional shock absorption.
- Cushioned Seats: Adjustable main seat and rear passenger seat offer enhanced comfort for all riders.


5.3 Versatile and User-Friendly Design
- Detachable Cargo Basket: Conveniently located in the middle for transporting groceries, pets, or other essentials.
- Passenger Seating: Includes a rear seat with an optional backrest, supporting up to 55 lbs, suitable for a child or small passenger.
- Foldable Handlebar: Allows for easy storage and transport.
- High Load Capacity: Supports a maximum load of 330 lbs.


Video 5.7: Windhorse E-Scooter with Seat. This video showcases the scooter's design with a seat, highlighting its practical use for carrying a passenger.
5.4 Advanced Safety Features
- Dual Disc Brakes: Front and rear mechanical disc brakes provide reliable and responsive stopping power.
- Bright LED Lights: Front headlight and rear tail light ensure enhanced visibility, especially during night rides. The tail light also functions as a brake light.
- Loud Horn: For alerting others to your presence.


6. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
- Tire Pressure: Check tire pressure regularly and inflate to the recommended PSI (indicated on the tire sidewall).
- Brakes: Periodically inspect brake pads and cables for wear and proper function. Adjust or replace as needed.
- Battery Care: Store the scooter in a cool, dry place. Avoid fully depleting the battery and charge it regularly, even when not in use, to maintain battery health.
- Cleaning: Wipe down the scooter with a damp cloth. Do not use high-pressure water or immerse electrical components.
- Fasteners: Check all bolts and screws periodically to ensure they are tight.
7. Troubleshooting
If you encounter issues with your scooter, refer to this section for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; loose battery connection; faulty ignition. | Charge battery; check battery connections; contact support. |
| Motor not engaging | Throttle issue; brake lever engaged; motor connection issue. | Check throttle; ensure brake levers are released; inspect motor connections. |
| Brakes feel weak | Worn brake pads; loose brake cable; air in hydraulic system (if applicable). | Adjust brake cable tension; replace brake pads; consult a technician. |
| Reduced range/power | Low tire pressure; aging battery; riding conditions (hills, heavy load). | Inflate tires; consider battery replacement; adjust riding style. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | WINDHORSE |
| Model Name | C3 |
| Motor | 500W Brushless Hub Motor (850W Peak) |
| Battery | 48V 480Wh (Li-ion) |
| Max Speed | 22 MPH |
| Max Range | 25 Miles |
| Charging Time | 4-5 Hours |
| Weight Limit | 330 Pounds |
| Wheel Size | 14 Inches |
| Wheel Type | Pneumatic |
| Suspension Type | Dual Suspension |
| Brake Style | Front and Rear Disc Brakes |
| Frame Material | Aluminum Alloy Steel |
| Special Features | Adjustable Handlebar Height, Foldable, Rechargeable, Seat, Detachable Cargo Basket |
| Included Components | User Manual, Charger, Electric Scooter, Tool Kit |
9. Warranty and Support
9.1 Product Warranty
The WINDHORSE C3 Electric Scooter comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and material flaws under normal use. Please retain your original purchase receipt for warranty claims.
9.2 Customer Support
For technical assistance, warranty claims, or any questions regarding your scooter, please contact WINDHORSE customer support through the official website or the contact information provided in your purchase documentation.
Important: Please keep the original box for 30 days in case of return or warranty service.
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