1. Introduction
This manual provides essential information for the safe and efficient use of your Doro Leva L10 mobile phone. Please read it carefully to understand all features and functions. The Doro Leva L10 is designed for simplified use, featuring a large screen, clear sound, and an assistance button for enhanced safety.

Figure 1: Key features of the Doro Leva L10, highlighting 4G connectivity, clear sound, and the assistance button.
2. Getting Started: Setup
2.1 Package Contents
Ensure your package contains the following items:
- Doro Leva L10 Mobile Phone
- Charging Cradle
- USB Type-C Cable
- Power Adapter
- Battery (Lithium-ion)
- User Manual (this document)
2.2 Inserting the SIM Card and Battery
- Remove the back cover: Gently pry open the back cover of the phone.
- Insert SIM card: Locate the SIM card slot. Insert your 4G compatible SIM card with the gold contacts facing down, ensuring it clicks into place.
- Insert battery: Place the battery into its compartment, aligning the contacts.
- Replace back cover: Securely attach the back cover until it clicks.
2.3 Initial Charging
Before first use, fully charge your Doro Leva L10. You can use either the charging cradle or the USB Type-C cable directly.
- Using the Charging Cradle: Connect the USB Type-C cable to the power adapter, then plug the adapter into a wall socket. Place the phone into the charging cradle, ensuring it sits correctly. The charging indicator on the phone will illuminate.
- Direct USB-C Charging: Connect the USB Type-C cable directly to the phone's charging port and the power adapter, then plug into a wall socket.

Figure 2: Doro Leva L10 placed in its dedicated charging cradle.
2.4 Powering On/Off
- To Power On: Press and hold the red End Call/Power button (⏻) until the screen lights up.
- To Power Off: Press and hold the red End Call/Power button (⏻) and follow the on-screen prompts.
3. Operating the Phone
3.1 Keypad Navigation
The Doro Leva L10 features a clear, well-spaced keypad for easy dialing and text input.
- Numeric Keys (0-9, *, #): Used for dialing numbers and entering text.
- Call Button (Green): To make a call or answer an incoming call.
- End Call/Power Button (Red): To end a call, reject an incoming call, or power the phone on/off.
- Navigation Keys (Up, Down, Left, Right): Used to scroll through menus and options.
- OK Button (Center): To confirm selections or enter menus.
- Soft Keys (Left/Right below screen): Functions vary depending on the screen context, indicated by labels above them.
3.2 Making and Receiving Calls
- To Make a Call: Enter the phone number using the numeric keypad and press the green Call button.
- To Answer a Call: When the phone rings, press the green Call button.
- To End a Call: Press the red End Call button.
3.3 Sending and Receiving SMS
- To Send an SMS: Navigate to the 'Messages' menu, select 'New Message', enter the recipient's number or select from contacts, type your message using the keypad, and send.
- To Read an SMS: New messages will typically appear as a notification. Navigate to the 'Messages' inbox to read them.
4. Camera and Torch
4.1 Using the Camera
The Doro Leva L10 is equipped with a 2MP camera with flash to capture photos.
- Access Camera: Navigate to the 'Camera' option in the main menu.
- Take a Photo: Frame your shot using the screen and press the 'OK' button to capture.
- Flash: The camera includes a flash for low-light conditions.

Figure 3: Rear view of the Doro Leva L10, showing the integrated camera and assistance button.
4.2 Activating the Torch
The phone features an integrated torch for convenience.
- To Turn On/Off: Typically, the torch can be activated by a dedicated shortcut key or through the 'Tools' menu. Refer to your phone's on-screen menu for the exact method.
5. Assistance Button with GPS
For added security, the Doro Leva L10 includes an assistance button with GPS location functionality.
5.1 Setting Up Emergency Contacts
Before using the assistance button, you must set up your trusted emergency contacts:
- Navigate to the 'Settings' menu.
- Select 'Assistance' or 'SOS Settings'.
- Add phone numbers of up to five trusted contacts who will be alerted in an emergency.
5.2 Using the Assistance Button
In an emergency, press and hold the assistance button located on the back of the phone.
- The phone will automatically send an SMS alert, including your GPS location, to your pre-set emergency contacts.
- It will then attempt to call the first contact on your list. If unanswered, it will call the next contact, and so on, until a connection is made.

Figure 4: Overview of Doro Leva L10 features, including the assistance button with GPS.
6. Audio and Display
6.1 Clear Sound and Hearing Aid Compatibility (HAC)
The Doro Leva L10 is designed with powerful, clear sound and is compatible with hearing aids (HAC) to ensure comfortable communication for users with hearing impairments.
- Volume Adjustment: Use the dedicated volume buttons on the side of the phone to adjust call volume, ringtone volume, and media playback volume.

Figure 5: Side view of the Doro Leva L10, indicating the location of the volume control buttons.
6.2 Optimal Readability
The phone features a 2.4-inch landscape screen designed for optimal readability, especially beneficial for users with low visual acuity.
- Text Size: You may be able to adjust the text size in the phone's display settings for improved visibility.
- Contrast: The display offers high contrast for clear viewing of text and icons.
7. Maintenance
7.1 Cleaning the Device
To maintain your phone's condition:
- Use a soft, dry cloth to wipe the screen and body.
- Avoid using harsh chemicals or abrasive materials.
7.2 Splash Resistance (IP54)
The Doro Leva L10 has an IP54 rating, meaning it is protected against dust ingress and splashing water from any direction. While it offers some protection, it is not waterproof and should not be submerged in water.
8. Troubleshooting
If you encounter issues with your Doro Leva L10, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| Phone does not turn on | Ensure the battery is correctly inserted and fully charged. Press and hold the power button for several seconds. |
| No network signal | Check if the SIM card is correctly inserted. Move to an area with better network coverage. Contact your service provider if the issue persists. |
| Cannot make or receive calls | Verify network signal. Ensure your SIM card is active and has sufficient credit/plan. Check if call barring is enabled in settings. |
| Battery drains quickly | Reduce screen brightness. Close unused applications. Ensure the phone is not in an area with very poor signal, which can increase battery usage. |
| Assistance button not working | Ensure emergency contacts are correctly set up in the 'Assistance' settings. Verify that the phone has network coverage to send SMS and make calls. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Name | Leva L10 |
| Brand | Doro |
| Product Type | Bar Phone |
| Screen Size | 2.4 Inches |
| Screen Resolution | 640 x 480 pixels |
| Cellular Technology | 4G |
| Camera | 2MP with Flash |
| Battery Capacity | 1000mAh Lithium-ion |
| Charging Port | USB Type-C |
| Special Features | Assistance Button with GPS, HAC (Hearing Aid Compatible), Integrated Torch, Charging Cradle included |
| Durability | IP54 Splash Resistant |
10. Warranty and Support
For warranty information, please refer to the documentation provided with your purchase. Doro offers customer support for technical assistance and service inquiries.
- Online Support: Visit the official Doro website for FAQs, support articles, and contact information.
- Contact Customer Service: Refer to your product packaging or the Doro website for regional customer service contact details.





