1. Important Safety Instructions
Please read all instructions before using this electric fireplace heater. Failure to follow these instructions may result in electric shock, fire, or personal injury.
- Do not operate any heater with a damaged cord or plug, or after the heater malfunctions or has been dropped or damaged in any manner.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations.
- Always unplug the heater when not in use.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect the heater, turn controls to OFF, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
2. Product Overview
The Lgghdm Electric Fireplace Heater Model RK-QA02 provides supplemental heating and realistic flame effects for your living space. It features adjustable heat settings, remote control operation, touch button controls, and a convenient phone wireless charging function.

Figure 1: Lgghdm Electric Fireplace Heater (Black) with visible heat output and included remote control.
3. Setup and Installation
The Lgghdm Electric Fireplace Heater Model RK-QA02 is designed for recessed installation. Ensure proper placement and ventilation before operation.
3.1 Unpacking
- Carefully remove the heater from its packaging.
- Retain the packaging for future storage or shipping.
- Verify that all components are present: Electric Fireplace Heater unit, Remote Control, and User Manual.
3.2 Placement and Electrical Connection
- Place the heater on a firm, level surface.
- Ensure the heater is positioned away from curtains, furniture, and other flammable materials. Maintain a minimum clearance of 3 feet (0.9 meters) from the front and sides.
- Plug the power cord directly into a 120V AC, 60Hz grounded outlet. Do not use an extension cord or power strip.
- Ensure the power outlet is easily accessible for disconnecting the heater when not in use.
4. Operating Instructions
The fireplace heater can be operated using the included remote control or the touch buttons located on the unit.
4.1 Powering On/Off
- Press the ON/OFF button on the remote control or the unit's control panel to turn the heater on or off.
4.2 Adjusting Heat Settings
The heater offers two power settings: 1000W and 2000W.

Figure 2: Illustration of 1000W and 2000W heat settings.
- Press the HEAT button on the remote or control panel to cycle between 1000W (low heat) and 2000W (high heat).
- The 1000W setting is suitable for milder conditions, while 2000W provides faster and more powerful heating for colder environments.
4.3 Flame Effect Control
The unit features realistic 3D flame effects with adjustable brightness.

Figure 3: Flame effect brightness levels.
- Press the LIGHT button on the remote or control panel to cycle through 4 brightness levels for the flame effect.
- The flame effect can be used independently of the heating function.
4.4 Timer Function
- Use the TIMER button on the remote control to set an automatic shut-off time. Refer to the remote control diagram for specific timer options.
4.5 Phone Wireless Charging
- A mobile phone wireless charging function is integrated above the control panel. Place your compatible smartphone on the designated area to initiate charging.
4.6 Safety Features
The Lgghdm Electric Fireplace Heater is equipped with safety mechanisms to ensure user protection.

Figure 4: Overheat and tip-over protection mechanism.
- Overheat Protection: The heater will automatically shut off if it detects overheating. If this occurs, unplug the unit, allow it to cool for 10-15 minutes, and ensure no obstructions are blocking the air inlets or outlets before restarting.
- Tip-Over Protection: The heater is designed to automatically shut off if it is accidentally tipped over.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace heater.
5.1 Cleaning
- Always unplug the heater before cleaning.
- Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or solvents.
- Gently vacuum the air inlet and outlet grilles to remove dust and debris.
- Do not immerse the heater in water.
5.2 Storage
- When not in use, store the heater in a cool, dry place, preferably in its original packaging.
- Ensure the power cord is neatly wrapped and secured to prevent damage.
6. Troubleshooting
If you experience issues with your electric fireplace heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power to the unit; Overheat protection activated; Unit tipped over. | Check if the unit is plugged into a live outlet. Reset circuit breaker if tripped. Unplug, wait 10-15 minutes, and plug back in. Ensure the unit is upright on a stable surface. |
| No heat, but flame effect works. | Heat function is off or set to low. | Press the HEAT button to select 1000W or 2000W setting. |
| Flame effect not working. | Flame effect is off or brightness is set to minimum. | Press the LIGHT button to cycle through brightness levels. |
| Remote control not working. | Batteries are dead; Obstruction between remote and unit. | Replace remote control batteries. Ensure a clear line of sight to the unit's receiver. |
| Wireless charging not working. | Phone not compatible; Incorrect placement; Unit not powered on. | Ensure your phone supports wireless charging. Adjust phone placement on the charging pad. Verify the fireplace heater is powered on. |
If the problem persists after attempting these solutions, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Lgghdm |
| Model Name | RK-QA02 |
| Power Source | AC |
| Product Dimensions | 10"D x 14.8"W x 21.7"H |
| Material | Stainless Steel |
| Finish Type | Stainless Steel |
| Installation Type | Recessed |
| Heat Output | 1000 Watts (Low), 2000 Watts (High) |
| Special Feature | Electric Fireplace Heater, 3D Realistic Flame Effects, Remote Control, Touch Button Control, Phone Wireless Charging, Overheat Protection, Tip-Over Protection |
| Color | Black |
| Room Type | Baby room, Guest room, Bedroom, Living room, Studio |
| Ventilation Type | Vent Free |
| Heating Coverage | Up to 400 sq ft |
| Included Components | Remote control, User manual |
| Item Weight | 55 Pounds |
| ASIN | B0DHW4V2J9 |
8. Warranty and Support
8.1 Limited Warranty
This Lgghdm Electric Fireplace Heater Model RK-QA02 comes with a limited warranty. Please refer to the warranty card included in your packaging for specific terms and conditions. The warranty covers defects in materials and workmanship under normal use.
8.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Lgghdm customer support. Contact information can typically be found on the manufacturer's website or on the warranty card.
Manufacturer: Lgghdm
For the latest support information, visit the Lgghdm Store on Amazon.