1. Introduction
This manual provides essential instructions for the safe and efficient installation, operation, and maintenance of your Majestic MDV3732 Direct Vent Gas Fireplace. Please read all instructions carefully before installation and use. Retain this manual for future reference.
The Majestic MDV3732 is a direct vent gas fireplace designed to provide efficient heating for smaller spaces while maintaining indoor air quality. It features a compact design, adjustable flame height, and an IntelliFire ignition system.

Image 1.1: The Majestic MDV3732 fireplace integrated into a living space, showcasing its aesthetic appeal.
2. Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult a qualified installer, service agency, or the gas supplier.
- This appliance must be installed by a qualified professional in accordance with all local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1.
- The Majestic MDV3732 is a direct vent appliance. It draws combustion air from outside and vents exhaust gases directly to the outside, ensuring optimal indoor air quality. Do not obstruct the air intake or exhaust vents.
- Due to high temperatures, the appliance should be located out of traffic areas and away from furniture and draperies.
- Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.
- California Proposition 65 Warning: This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
3. Setup and Installation
Installation of the Majestic MDV3732 Direct Vent Gas Fireplace requires adherence to specific guidelines to ensure safety and proper operation. It is mandatory that installation be performed by a certified professional.
3.1 Pre-Installation Checks
- Verify that the fireplace model (MDV3732) matches your order.
- Ensure all components are present and undamaged. Refer to the packing list provided with the unit.
- Confirm the availability of the correct fuel type (Natural Gas or Propane) for your unit. The MDV3732 offers flexible fuel options.
3.2 Framing and Clearances
Accurate framing and clearances are critical for safe operation. Refer to the detailed dimension diagrams and specifications provided in the full installation manual. The unit requires specific clearances to combustible materials.

Image 3.1: Dimensional diagram and specification table for the MDV3732, crucial for proper framing and installation.
3.3 Venting System
The MDV3732 uses direct vent technology, which requires a sealed venting system to draw combustion air from outside and exhaust combustion byproducts to the outside. Only use approved direct vent components for installation. Improper venting can lead to hazardous conditions.

Image 3.2: Explanation of Direct Vent Technology, highlighting its role in safety and efficiency.
3.4 Gas and Electrical Connections
All gas and electrical connections must be made by a qualified technician in accordance with local codes. Ensure the gas supply is correctly sized and the electrical supply meets the appliance requirements (AC/DC power source).
For complete installation details, refer to the comprehensive Installation Guide provided with your Majestic MDV3732 fireplace.
4. Operating Instructions
The Majestic MDV3732 is designed for user-friendly operation, primarily through its IntelliFire ignition system and remote control.
4.1 IntelliFire Ignition System
The IntelliFire ignition system provides reliable and efficient startup. This intermittent pilot ignition (IPI) system reduces gas consumption by only igniting the pilot when the fireplace is in use. It is designed to operate even in the event of a power failure.
4.2 Remote Control Operation
Your MDV3732 fireplace comes with a remote control for convenient adjustment of settings from anywhere in the room. The remote typically requires 2x AAA batteries (not included).
- Mode Button: Used to turn the fireplace ON/OFF and switch between various thermo settings.
- Timer Button: Allows you to set an automatic shut-off timer, typically up to a 9-hour maximum.
- Up/Down Buttons: Adjust flame height and temperature settings.

Image 4.1: Remote control for the MDV3732, detailing its functions and battery requirements.
4.3 Adjustable Flame Height
The MDV3732 features an adjustable flame height setting, allowing you to customize the visual ambiance and heat output. Use the remote control to achieve your desired flame intensity, from a subtle glow to a more robust fire.

Image 4.2: Realistic logs and adjustable flames within the MDV3732 fireplace.
5. Maintenance
Regular maintenance ensures the longevity and safe operation of your Majestic MDV3732 fireplace. It is recommended to have the appliance inspected annually by a qualified service technician.
5.1 General Cleaning
- Glass Cleaning: The glass firescreen should be cleaned periodically when the fireplace is cool. Use a non-abrasive glass cleaner specifically designed for gas fireplace glass.
- Exterior Cleaning: Wipe exterior surfaces with a soft, damp cloth. Avoid abrasive cleaners.
5.2 Annual Inspection
An annual inspection by a qualified service technician should include:
- Checking the venting system for obstructions or leaks.
- Inspecting the gas connections and lines for leaks.
- Cleaning the burner and pilot assembly.
- Verifying proper operation of the ignition system and controls.
- Inspecting the ceramic logs for damage.
6. Troubleshooting
Before contacting a service technician, review the following common issues and their potential solutions. For complex problems, always consult a qualified professional.
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not ignite. | No gas supply, pilot light out, remote control batteries low, ignition system malfunction. | Check gas valve, replace remote batteries, refer to full manual for pilot relighting instructions, contact service technician. |
| Poor flame appearance. | Low gas pressure, dirty burner, log placement incorrect. | Ensure proper gas pressure, clean burner, adjust log placement according to manual. |
| Unusual odors. | New unit burn-off, dust accumulation, gas leak. | Initial odors are normal. Clean unit. If gas odor persists, turn off gas supply and contact emergency services. |
For a comprehensive troubleshooting guide, please consult the full Owner's Manual.
7. Specifications
The following table outlines the key specifications for the Majestic MDV3732 Direct Vent Gas Fireplace:
| Feature | Detail |
|---|---|
| Brand | MAJESTIC |
| Model Number | MDV3732 |
| Product Dimensions (D x W x H) | 16.31" x 36" x 34.31" |
| Material | Metal |
| Finish Type | Painted |
| Installation Type | Freestanding (requires enclosure/framing) |
| Color | Black |
| Ventilation Type | Direct Vent |
| Item Weight | 93.5 Pounds |
| Power Source | AC/DC |
| Fuel Options | Natural Gas (NG) or Liquid Propane (LP) |
| BTU Input (NG) | 13,500 - 19,100 BTU/hr |
| BTU Input (LP) | 14,500 - 19,300 BTU/hr |
| UPC | 652174912032 |
| Manufacturer | Hearth & Home Technologies, LLC |
The MDV3732 is also certified and efficient, backed by a limited warranty and UL listed, ensuring compliance with safety standards.

Image 7.1: Certifications and efficiency ratings for the MDV3732 fireplace.
8. Warranty and Support
8.1 Limited Warranty
The Majestic MDV3732 Direct Vent Gas Fireplace is backed by a limited warranty from Hearth & Home Technologies, LLC. This warranty typically covers specific components such as the firebox and heat exchanger for a defined period. For complete details regarding coverage, duration, and terms, please refer to the official warranty document included with your product or contact the manufacturer directly.
8.2 Customer Support
For technical assistance, service, or warranty claims, please contact your authorized Majestic dealer or Hearth & Home Technologies, LLC customer support. Ensure you have your model number (MDV3732) and serial number ready when contacting support.
Always refer to the full Owner's Manual for the most current and detailed warranty information and support contacts.





