1. Introduction
The JOYUSING V320pro is a versatile 16MP book and document scanner designed for efficient and high-quality digitization. Featuring advanced auto-flattening and deskew technology, it can capture documents up to A3 and A4 sizes. Its intelligent software supports multi-language OCR (Optical Character Recognition) and allows conversion to various editable formats including PDF, Word, Txt, and Excel on Windows systems, and PDF on Mac systems. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your V320pro scanner.

Figure 1.1: JOYUSING V320pro Book & Document Scanner in operation.
2. Setup Guide
2.1 Unpacking and Components
Carefully remove all components from the packaging. Ensure the following items are present:
- JOYUSING V320pro Scanner Unit
- USB Cable
- Scanning Mat
- Foot Pedal (optional accessory)
- Finger Cots
- User Manual (this document)
2.2 Connecting the Scanner
- Place the scanner unit on a stable, flat surface.
- Connect the provided USB cable from the scanner to an available USB port on your computer.
- If using the foot pedal, connect it to the designated port on the scanner base.
2.3 Software Installation
The JOYUSING V320pro requires dedicated software for full functionality. Follow these steps to download and install the software:
- Open your web browser and search for "Joyusing" to visit the official JOYUSING website.
- Navigate to the SUPPORT section, then click on Download Center.
- Select your device model, V320pro, from the list.
- Choose the correct software version for your operating system (Windows XP/7/8/10/11 or macOS 10/11/12/13/14) and download it.
- Run the installer and follow the on-screen prompts to complete the installation.

Figure 2.1: Software download process from the JOYUSING website.
3. Operating Instructions
3.1 Placing Documents and Books
For optimal scanning results, place the scanning mat under the scanner head. Position your document or book flat on the mat, ensuring it is within the illuminated scanning area. The scanner's laser lines will help guide placement for accurate capture.

Figure 3.1: A3 and A4 scanning area guidance.
3.2 Initiating a Scan
The V320pro offers multiple ways to trigger a scan:
- Base Button: Press the scan button located on the scanner's base.
- Foot Pedal: Step on the foot pedal for hands-free scanning, ideal for continuous scanning tasks.
- PC Software: Click the scan button within the JOYUSING software interface.

Figure 3.2: Various methods to initiate a scan.
3.3 Document Scanning Features
The V320pro excels at rapid document scanning:
- A3/A4 Size Switching: Easily switch between A3 and A4 scanning modes directly from the physical button on the scanner base, eliminating the need to adjust settings in the software.
- Automatic Continuous Shooting: For multi-page documents, the scanner can automatically capture pages in quick succession, achieving speeds of up to 40 pages per minute.

Figure 3.3: Physical button for A3/A4 size switching.

Figure 3.4: High-speed scanning at 40 pages per minute.
3.4 Book Scanning Features
The V320pro is optimized for scanning books up to 3cm thick, incorporating intelligent features for superior results:
- Book-Curve-Flattening: Utilizes precise laser lines to correct the curvature of open books, ensuring flat and readable scans.
- Finger Removal: Automatically detects and removes fingers used to hold down book pages during scanning. Wearing the provided finger-cots can enhance this feature.
- Smart Paging: Intelligently processes scanned book pages for proper orientation and sequencing.

Figure 3.5: Overview of intelligent scanning technologies.
Video 3.1: Demonstration of the V320pro's book scanning capabilities, including auto-flattening and finger removal.
3.5 Software Functionality and Output
The JOYUSING software provides comprehensive tools for managing your scans:
- OCR (Optical Character Recognition): Convert scanned images into editable text formats with high accuracy (up to 99% with ABBYY technology).
- Multiple Output Formats: Save your scans as PDF, Word, Txt, or Excel files (Windows) and PDF (Mac).
- Image Adjustments: Tools for professional trimming, background purifying, and various color modes (color, black & white, grayscale).

Figure 3.6: OCR and multi-format conversion capabilities.

Figure 3.7: User-friendly software interface with advanced processing options.
Video 3.2: A quick guide on how to use the V320pro scanner for various documents.
4. Maintenance
To ensure the longevity and optimal performance of your JOYUSING V320pro scanner, regular maintenance is recommended:
- Cleaning the Lens: Gently wipe the scanner lens with a soft, lint-free cloth. For stubborn smudges, use a lens cleaning solution designed for optical surfaces. Avoid abrasive materials.
- Cleaning the Scanning Mat: Wipe the scanning mat with a damp cloth to remove dust or debris. Ensure it is dry before use.
- Storage: When not in use, store the scanner in a clean, dry environment away from direct sunlight and extreme temperatures.
5. Troubleshooting
If you encounter issues with your V320pro scanner, refer to the common problems and solutions below:
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner not recognized by computer | Loose USB connection, driver not installed, incompatible OS. | Ensure USB cable is securely connected. Reinstall scanner software/drivers. Verify OS compatibility (Windows XP/7/8/10/11, macOS 10-14). Try a different USB port. |
| Scanned images are blurry or unclear | Dirty lens, insufficient lighting, document not flat, scanner moved during scan. | Clean the scanner lens. Ensure auxiliary LED light is on. Place documents flat on the mat. Keep the scanner stable during operation. |
| OCR not working or inaccurate | Poor image quality, incorrect language setting, complex font. | Ensure scanned image is clear and well-lit. Verify the OCR language setting in the software matches the document language. |
| Software crashes or freezes | Outdated software, system resource issues, software conflict. | Update to the latest software version. Close other demanding applications. Restart your computer. |
If the problem persists, please contact JOYUSING customer support for further assistance.
6. Specifications
Key technical specifications for the JOYUSING V320pro scanner:
| Feature | Detail |
|---|---|
| Brand | JOYUSING |
| Model Name | V320pro |
| Scanner Type | Document |
| Resolution | 1600 dpi (16MP) |
| Sheet Size | A3, A4 |
| Connectivity Technology | USB |
| Media Type | USB |
| Item Weight | 3.96 pounds (1.8 Kilograms) |
| Package Dimensions | 17.13 x 7.09 x 5.24 inches |
| Minimum System Requirements | Windows XP/7/8/10/11 AND macOS 10/11/12/13/14 |
| Manufacturer | joyusing tech |
| Country of Origin | China |
7. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your product or contact JOYUSING directly through Amazon Message. Our team is available to assist with any questions or issues you may encounter.
