OLMO OS-MBW-12HS

OLMO 12,000 BTU PTAC with Heating & Wireless Smart Kit Instruction Manual

Model: OS-MBW-12HS

1. Introduction

This manual provides essential instructions for the installation, operation, and maintenance of your OLMO 12,000 BTU Packaged Terminal Air Conditioner (PTAC) with Heating and Wireless Smart Kit. This unit is designed to provide efficient year-round climate control for various residential and commercial settings.

Please read this manual thoroughly before operating the unit to ensure safe and optimal performance. Keep this manual for future reference.

OLMO PTAC unit in a room with a smartphone displaying the smart control app

Image: The OLMO PTAC unit installed in a room, showcasing its compact design and the smart control application on a mobile device. Key features such as cooling, heating, smart connectivity, and remote control are highlighted.

2. Setup and Installation

2.1 Power Requirements

The OLMO 12,000 BTU PTAC unit operates on 230/208V, 1 Phase, 60Hz electrical supply. It comes equipped with a 20A power plug that includes a reset breaker. It is crucial to verify that your electrical receptacle is compatible with this plug type before installation.

230V standard power plug with reset button

Image: A close-up of the 230V standard power plug with a built-in test and reset button, emphasizing the need for proper receptacle verification.

2.2 Wall Sleeve and Grille

For new installations, a compatible wall sleeve and exterior grille are required. These components are not included with the PTAC unit and must be purchased separately to ensure proper fitment and functionality.

2.3 Unit Dimensions

The standard dimensions for this PTAC unit are 42 inches (W) x 21 inches (D) x 16 inches (H). Ensure the installation space accommodates these measurements.

OLMO PTAC unit with dimensions 42W x 21D x 16H inches

Image: The OLMO PTAC unit shown with its standard dimensions clearly labeled, indicating its width, depth, and height for installation planning.

2.4 Installation Type

This is a packaged terminal unit designed for through-the-wall installation. It does not require ductwork, making it suitable for various applications including hotels, motels, apartments, and residential additions.

2.5 Shipping Information

Due to its size and weight (approximately 112 pounds), this item ships via freight. Delivery will be made to the nearest accessible point outside your home. The carrier will contact you to coordinate delivery details.

3. Operation

3.1 Operating Modes

The OLMO PTAC unit offers comprehensive climate control with the following modes:

  • Cooling: Provides 12,000 BTU of cooling power.
  • Heating: Features a built-in 3.5 kW electric heat strip for effective heating.
  • Dehumidifier: Helps reduce humidity levels in the room.

3.2 Control Methods

You can control your PTAC unit using multiple methods:

  • Digital Push Button Control Panel: Located on the unit with an LED display.
  • Included Remote Controller: Allows convenient adjustment of settings from a distance.
  • Wireless Smart Kit (App Control): Compatible with iOS and Android devices, enabling remote control, scheduling, and monitoring via your smartphone or tablet.
OLMO PTAC remote control

Image: The remote control for the OLMO PTAC unit, showing various buttons for mode selection, temperature adjustment, and fan speed.

Smartphone displaying the OLMO smart control app

Image: A smartphone screen displaying the OLMO smart control application, illustrating the user interface for remote temperature and mode adjustments.

3.3 Key Features

  • Fast Cooling: Quickly achieves desired cooling temperatures.
  • Auto Restart: Unit automatically resumes operation with previous settings after a power outage.
  • Auto Defrost: Prevents ice buildup on coils during heating operation in cold conditions.
  • Dual Fan Speeds: Allows selection between different fan speeds for comfort and noise control.
  • Comfortable Sleep Mode: Adjusts temperature and fan speed for optimal sleeping conditions.
  • LED Display: Provides clear indication of settings and operating status.
  • 24V Thermostat Compatibility: Can be integrated with external 24V thermostats.

3.4 Refrigerant and Noise Level

The unit uses R-32 refrigerant, known for its environmental efficiency. The operating noise level is rated at approximately 51.5 dB, ensuring quiet operation suitable for various environments.

3.5 Official Product Video

Video: An official overview of the Olmo Packaged Terminal Air Conditioner, demonstrating its features and benefits for various applications.

4. Maintenance

4.1 Air Filter Cleaning

Regular cleaning of the air filters is essential for maintaining optimal performance and air quality. The unit features washable air filters that can be easily removed and cleaned.

  1. Turn off the unit and disconnect it from the power supply.
  2. Locate and open the front panel to access the air filters.
  3. Carefully remove the filters.
  4. Wash the filters with lukewarm water and a mild detergent. Rinse thoroughly.
  5. Allow the filters to air dry completely before reinserting them into the unit.
  6. Close the front panel and reconnect the power supply.

It is recommended to clean the air filters every 2-4 weeks, or more frequently depending on usage and environmental conditions.

Close-up of washable air filters in the OLMO PTAC unit

Image: A close-up view of the washable air filters being removed from the OLMO PTAC unit, illustrating the ease of access for maintenance.

5. Troubleshooting

If your OLMO PTAC unit is not operating as expected, please refer to the following common issues and solutions before contacting support.

ProblemPossible CauseSolution
Unit does not turn onNo power supply; tripped circuit breaker; faulty power cord/plug.Check power connection. Reset the circuit breaker. Inspect the power cord and plug for damage. If issues persist, consult a qualified electrician.
Insufficient cooling/heatingDirty air filters; blocked air intake/outlet; incorrect temperature setting; room size exceeds unit capacity.Clean air filters. Ensure no obstructions. Adjust temperature setting. Verify unit BTU matches room requirements.
Unusual noiseLoose parts; foreign objects; unit not level.Check for loose components or objects. Ensure the unit is installed on a level surface.
Water leakageBlocked drain pan or hose; improper installation.Clear any blockages in the drain system. Review installation instructions or consult a professional.

If you encounter problems not listed here or if the suggested solutions do not resolve the issue, please contact OLMO customer support for further assistance.

6. Specifications

Below are the detailed technical specifications for the OLMO 12,000 BTU PTAC unit (Model: OS-MBW-12HS).

FeatureDetail
BrandOLMO
Model NameOLMO 12,000 BTU PTAC
Model NumberOS-MBW-12HS
Cooling Power12,000 BTU
Heating Capacity3.5 kW Electric Heater
Voltage230/208 Volts
RefrigerantR-32
Product Dimensions (D x W x H)21"D x 42"W x 16"H
Item Weight112 pounds
Noise Level51.5 dB
Seasonal Energy Efficiency Ratio (SEER)10.8
Control MethodRemote, App Control, Touch Control
Included ComponentsPTAC Unit, Remote Control, Smart Connect Kit
Core MaterialCopper
Compressor TypeRotary Scroll
Installation TypePackaged (Through-the-Wall)
OLMO PTAC specification chart comparing models

Image: A detailed specification chart for OLMO PTAC units, including power, capacity, cooling, heating, refrigerant type, noise levels, and dimensions across different models.

7. Warranty Information

The OLMO 12,000 BTU PTAC unit comes with a 1 Year Limited Warranty. This warranty covers defects in materials and workmanship under normal use and service. Please retain your proof of purchase for warranty claims.

For specific terms and conditions of the warranty, or to initiate a warranty claim, please refer to the warranty card included with your product or contact OLMO customer support.

8. Customer Support

For any questions, technical assistance, or service inquiries regarding your OLMO PTAC unit, please contact our customer support team. Ensure you have your model number (OS-MBW-12HS) and proof of purchase ready when contacting support.

You can typically find contact information on the OLMO official website or within the product packaging.

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