CROSSCALL Core-S5
CROSSCALL Core-S5 Smart Feature Phone User Manual
Model: Core-S5
Introduction
Welcome to the user manual for your new CROSSCALL Core-S5 Smart Feature Phone. This device is engineered for durability and endurance, combining compactness, robustness, and simplicity. It is designed to withstand challenging environments while providing essential communication features and access to popular applications. The Core-S5 also features compatibility with the X-LINK fixation and charging system, and offers 4G connectivity.
Getting Started: Setup
1. What's in the Box
Upon unboxing your CROSSCALL Core-S5, please ensure all components are present:
- CROSSCALL Core-S5 device
2. SIM Card Installation
The Core-S5 supports Dual Nano-SIM cards.
- Locate the SIM card slot on your device.
- Carefully open the SIM card tray.
- Insert your Nano-SIM card(s) into the designated slots, ensuring the gold contacts face downwards.
- Close the SIM card tray securely.
3. Charging the Battery
The Core-S5 is equipped with an 1800 mAh battery. Before first use, it is recommended to fully charge the device.
- Connect the charging cable to the phone's charging port.
- Plug the other end of the cable into a compatible power adapter or USB port.
- The charging indicator on the screen will show the charging status.
4. Powering On/Off
To power on the device, press and hold the Power button until the screen illuminates. To power off, press and hold the Power button, then select "Power Off" from the options.
Operating Your Core-S5
1. Basic Navigation
The Core-S5 features a 2.4-inch display and a physical keypad for navigation. Use the directional keys and the central selection button to navigate menus and confirm selections. The "Menu" and "Contacts" options are typically accessible directly from the home screen.

Image: Front View of Core-S5. This image displays the front of the CROSSCALL Core-S5, highlighting its robust physical keypad and the 2.4-inch screen. The screen shows the time (10:07) and options for "Menu" and "Contacts", indicating the phone's primary interface. The keypad features large, clearly labeled buttons for easy dialing and navigation.
2. Making and Receiving Calls
- Making a Call: Enter the phone number using the keypad and press the green call button.
- Receiving a Call: Press the green call button when the phone rings to answer an incoming call.
3. Messaging (SMS)
Navigate to the "Messages" menu to compose and send SMS messages. Use the keypad to type your message.
4. Camera Functionality
The Core-S5 is equipped with a 2 MP camera and a flash.
- To access the camera, navigate to the "Camera" application from the main menu.
- Use the central selection button to take photos.
- The integrated flash assists in low-light conditions.

Image: Rear View of Core-S5. This image shows the back of the CROSSCALL Core-S5, featuring the camera module with its flash, and the distinctive circular X-LINK connector. The rugged texture of the phone's back casing is also visible, emphasizing its durable design.
5. Connectivity
The Core-S5 offers various connectivity options:
- 4G: For high-speed mobile data.
- Bluetooth: For connecting to wireless accessories like headsets.
- Wi-Fi: For internet access via wireless networks.
- NFC: For short-range wireless communication.
- X-Link: A magnetic fixation and charging system for compatible CROSSCALL accessories.
6. Torch Light
The device includes a built-in torch light. Refer to your device's specific key mapping for quick activation, typically a long press on a dedicated button or a combination of keys.
7. Audio Jack
A 3.5mm audio jack is provided for connecting wired headphones or external audio devices.
Maintenance and Care
1. Cleaning Your Device
Given its rugged design, the Core-S5 can be cleaned with a damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the device's surface or seals.
2. Water and Resistance Features
The Core-S5 is designed to be waterproof and resistant to various elements. Ensure all port covers and the battery compartment are securely closed to maintain its water resistance. Avoid intentional submersion beyond specified limits.
3. Battery Care
To maximize battery life, avoid exposing the device to extreme temperatures. Charge the battery regularly and avoid letting it fully discharge for extended periods.
4. Storage
The device comes with 16 GB of internal memory. You can expand storage using a compatible memory card.
Troubleshooting
If you encounter issues with your Core-S5, please refer to the following common solutions:
- Device not powering on: Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again.
- No network signal: Check that your SIM card is correctly inserted. Move to an area with better network coverage.
- Battery draining quickly: Reduce screen brightness, close unused applications, or limit background data usage.
- Sound issues: Ensure volume is not muted and check headphone connections if applicable.
For more complex issues, consider performing a factory reset (note that this will erase all user data) or contacting customer support.
Important Note on DAS (SAR): The Specific Absorption Rate (SAR) for mobile phones quantifies the maximum exposure level of the user to electromagnetic waves when used near the ear. French regulations require that the SAR does not exceed 2 W/kg. For the Core-S5, the DAS is 2.712 W/kg. Please refer to local regulations and guidelines for safe usage.
Specifications
| Feature | Detail |
|---|---|
| Brand | CROSSCALL |
| Model Name | Core-S5 |
| Operating System (OS) | Mocor (RTOS) |
| Item Weight | 270 g |
| Product Dimensions (L x W x H) | 14 x 6.2 x 1.44 cm |
| Connectivity Technology | Bluetooth, Wi-Fi, NFC |
| Special Features | Camera, Bluetooth enabled, Expandable Memory, Wireless Charging, Smartphone features |
| Display Resolution | 240 x 135 |
| Audio Jack | 3.5 mm |
| Battery Capacity | 1800 mAh |
| Memory Storage Capacity | 16 GB |
| Screen Size | 2.4 Inches |
| Cellular Technology | 4G |
| Color | Black |
| Country of Origin | France |
Warranty and Support
For information regarding the product warranty, please refer to the documentation provided with your purchase or visit the official CROSSCALL website.
For further assistance, technical support, or to explore other CROSSCALL products and accessories, please visit the official CROSSCALL store: CROSSCALL Store on Amazon.
Spare Parts Availability: Information regarding the availability of spare parts for this model is currently unavailable.
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