Charme Starsleep Orin Full Electric Rotating Bed User Manual

1. Important Safety Information

Please read all instructions carefully before assembly and operation. Failure to follow these instructions may result in injury or damage to the product. Keep this manual for future reference.

• Ensure the bed is placed on a flat, stable surface.
• Keep hands and feet clear of moving parts during operation.
• Do not exceed the maximum load-bearing capacity of 375 lbs (170 kg).
• Unplug the bed from the power outlet before cleaning or maintenance.
• Do not allow children or pets to play on or around the bed unsupervised.
• Use only manufacturer-approved replacement parts and accessories.

2. Product Overview

The Charme Starsleep Orin Full Electric Rotating Bed is designed to provide comfort and assistance with mobility. It features electric rotation, head and foot elevation, air chamber massage, and heating functions, all controlled via a wired remote.

Official Charme Starsleep Orin product logo.

The Charme Starsleep Orin bed shown in a partially rotated chair position, demonstrating its versatility.

3. Setup and Assembly

The Charme Starsleep Orin bed is designed for easy setup. While specific assembly steps are minimal, ensure all components are securely connected before use.

3.1 Unpacking

• Carefully remove all components from the packaging.
• Check for any visible damage during transit. Contact customer support immediately if damage is found.
• Ensure all listed components are present.

3.2 Placement and Power Connection

• Position the bed in its desired location, ensuring adequate space for rotation and elevation movements.
• Connect the power cord to a grounded electrical outlet.
• Ensure the wired remote control is securely plugged into its designated port on the bed frame.

4. Operating Instructions

The Charme Starsleep Orin bed offers multiple functions for enhanced comfort and mobility, controlled via the wired remote.

4.1 Wired Remote Control

The wired remote control for the Charme Starsleep Orin bed, providing easy access to all functions.

The wired remote allows for precise control of all bed functions. Familiarize yourself with the buttons for elevation, rotation, massage, and heating.

4.2 Head and Foot Elevation

• Use the designated buttons on the remote to raise or lower the head section (up to 90°) and foot section (up to 35°).
• Adjust to your preferred position for reading, watching TV, or sleeping.

User demonstrating the head and foot elevation capabilities of the bed.

4.3 One-Touch 90° Rotation and Stand Assist

The bed features a unique one-touch 90° rotation function, designed to assist users in getting in and out of bed easily, especially for those who rotate to the user's right.

Visual guide to the bed's multifunctional design and one-click control for rotation and stand assist.

• Press the designated rotation button on the remote. The bed will smoothly transition from a flat position to an upright chair position, rotating 90 degrees to the user's right.
• This feature provides a stable and supportive position for standing up or sitting down.

The bed rotated to assist a user in safely exiting the bed.

4.4 Air Chamber Massage with Heating

The mattress incorporates air chamber massage and heating elements for enhanced relaxation and comfort.

Detailed view of the air massage and heating features integrated into the mattress.

• Use the remote to activate the air massage function. There are three massage modes available, achieved by inflating and deflating four independently controllable airbags.
• The waist airbags can also function as lumbar support. If there is no operation, the airbag will automatically stop running after 48 minutes.
• Activate the heating function for soothing warmth. The heating pad is powered by a 29V heating pad and will automatically stop after running continuously for 60 minutes if left unattended.

4.5 Starnote App Integration

The Charme Starsleep Orin bed integrates with the Starnote app for non-intrusive sleep tracking and real-time notifications.

The Starnote app provides comprehensive sleep and health monitoring.

• Download the Starnote app from your device's app store (https://app-download.starsleep.co).
• Connect the bed to the app to access features such as sleep and health monitoring, sleep reports, and out-of-bed alarms.
• The app also supports caregiver groups, medication records, diet records, chronic disease management, and overnight risk warnings.

Various application scenarios for the Starnote app, enhancing care and monitoring.

5. Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your Charme Starsleep Orin bed.

5.1 Mattress Care

The 4D Air Fiber Mattress is fully washable and breathable.

The mattress features a spine-protecting, high-density design with allergy-fighting fabric.

• Refer to the mattress care label for specific washing instructions.
• Ensure the mattress is completely dry before placing it back on the bed frame.

5.2 General Cleaning

• Unplug the bed before cleaning.
• Wipe down the bed frame and non-fabric surfaces with a damp cloth and mild detergent. Avoid abrasive cleaners.
• Regularly inspect all cables and connections for wear or damage.

6. Troubleshooting

If you encounter issues with your Charme Starsleep Orin bed, refer to the following common troubleshooting steps:

• Bed not responding to remote: Ensure the power cord is securely plugged into a working outlet and the remote control cable is firmly connected to the bed.
• Motor noise: A slight motor hum during operation is normal. If the noise is excessive or unusual, discontinue use and contact customer support.
• Incomplete movement: Check for any obstructions under or around the bed that might be impeding its movement.
• App connectivity issues: Ensure your mobile device's Bluetooth is enabled and the Starnote app is updated to the latest version. Refer to the app's help section for specific troubleshooting.

If the problem persists after attempting these steps, please contact Charme customer support for assistance.

7. Specifications

Detailed dimensions and rotation options for the Orin bed.

8. Warranty and Support

For warranty information, technical support, or any inquiries regarding your Charme Starsleep Orin bed, please contact Charme Inc. customer support.

• Refer to your purchase documentation for specific warranty terms and conditions.
• Contact information for customer support can typically be found on the manufacturer's website or your product packaging.