Bose QuietComfort Wireless Noise Cancelling Earbuds User Manual

1. Introduction

The Bose QuietComfort Wireless Noise Cancelling Earbuds deliver a high-quality audio experience with advanced noise cancellation capabilities. This manual provides essential information for the proper setup, operation, and maintenance of your earbuds to ensure optimal performance and longevity.

Key features include active noise cancellation, customizable tap controls, IPX4 water resistance, up to 8.5 hours of battery life per charge, and advanced Bluetooth 5.3 connectivity. The Bose QCE app allows for personalized sound adjustments and device management.

Image 1.1: Bose QuietComfort Earbuds, charging case, and Green Extreme portable charger.

2. Setup

2.1 Unboxing and Components

Verify that all components are present in the packaging:

• Bose QuietComfort Earbuds (Black)
• Charging Case
• USB-A to USB-C Cable
• Small, Medium, and Large Eartips & Stability Bands
• Green Extreme 10000mAh Qi Power Bank

Image 2.1: Bose QuietComfort Earbuds in open charging case with included eartips and stability bands.

2.2 Charging the Earbuds and Case

1. Place the earbuds into the charging case. Ensure they are properly seated.
2. Connect the USB-A to USB-C cable to the charging case and a power source.
3. The charging case can also be charged wirelessly.
4. A 20-minute charge provides approximately 2 hours of playback. Full charge provides up to 8.5 hours of playback. The case holds an additional 2.5 charges.

Image 2.2: Hand holding the Bose QuietComfort Earbuds charging case.

2.3 Selecting the Correct Fit

The earbuds come with three sizes of eartips and stability bands (S, M, L) to ensure a comfortable and secure fit. Experiment with different sizes to find the best seal for optimal sound quality and noise cancellation.

1. Gently pull the eartip and stability band off the earbud.
2. Select a new size and align it with the earbud.
3. Press firmly until it clicks into place.

Image 2.3: Close-up of Bose QuietComfort Earbuds, highlighting the design and fit components.

2.4 Bluetooth Pairing

The earbuds utilize Bluetooth 5.3 for stable and efficient wireless connectivity.

1. Open the charging case. The earbuds will enter pairing mode.
2. On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
3. Select "Bose QuietComfort Earbuds" from the list.
4. The earbuds support multipoint connection, allowing seamless switching between multiple paired devices.

3. Operating Instructions

3.1 Customizable Tap Controls

The earbuds feature customizable tap controls for managing audio playback and calls. These controls can be configured via the Bose QCE app.

• Play/Pause: Single tap on either earbud.
• Skip Track: Double tap on the right earbud.
• Volume Control: Swipe up or down on the earbud surface (customizable).
• Answer/End Call: Single tap on either earbud.

3.2 Active Noise Cancellation (ANC)

The earbuds feature active noise cancellation to reduce ambient sound. ANC settings can be adjusted through the Bose QCE app.

• Quiet Mode: Maximizes noise cancellation for immersive listening.
• Aware Mode: Allows some ambient sound to pass through, enhancing situational awareness.
• Off: Disables noise cancellation.

3.3 Bose QCE App Integration

The Bose QCE app provides comprehensive control and customization options for your earbuds:

• Adjustable EQ: Fine-tune bass, mid-range, and treble levels.
• ANC Settings: Switch between Quiet, Aware, and Off modes.
• Battery Life: Monitor the current battery level of each earbud and the charging case.
• Custom Shortcuts: Personalize tap control functions.
• Device Management: View and manage connected Bluetooth devices.

Video 3.1: An overview of the Bose QuietComfort Wireless Noise Cancelling Earbuds, demonstrating key features and design.

4. Maintenance

4.1 Cleaning

Regular cleaning helps maintain the performance and hygiene of your earbuds.

• Use a soft, dry cloth to wipe the earbuds and charging case.
• For eartips, remove them from the earbuds and clean with a mild soap solution, then rinse and dry thoroughly before reattaching.
• Avoid using abrasive materials or harsh chemicals.

4.2 Water Resistance

The earbuds have an IPX4 rating, meaning they are resistant to splashes, drips, and sweat. This rating does not indicate resistance to submersion in water. Avoid exposing the earbuds to excessive moisture or liquids.

5. Troubleshooting

If you encounter issues with your Bose QuietComfort Earbuds, refer to the following common solutions:

• No Sound/Poor Sound Quality: Ensure earbuds are properly seated in your ears with a good seal. Check the volume levels on both your device and the earbuds. Verify EQ settings in the Bose QCE app.
• Connectivity Issues: Ensure Bluetooth is enabled on your device and the earbuds are in pairing mode. Try unpairing and re-pairing the earbuds. Ensure your device is within the 30-foot Bluetooth range.
• Earbuds Not Charging: Ensure the earbuds are correctly placed in the charging case. Check that the charging case itself is charged or connected to a power source. Clean charging contacts if necessary.
• Noise Cancellation Not Working: Verify ANC settings in the Bose QCE app. Ensure a proper fit of the eartips and stability bands to create an effective seal.

For further assistance, consult the Bose support website or contact customer service.

6. Specifications

7. Warranty and Support

Your Bose QuietComfort Wireless Noise Cancelling Earbuds are covered by a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions.

For product support, frequently asked questions, and additional resources, visit the official Bose support website or contact their customer service department.