1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System. This system is designed to provide efficient heating and cooling for residential and light commercial applications. Please read this manual thoroughly before attempting any installation or operation to ensure proper function and safety.
2. Safety Information
Always prioritize safety. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the gas supplier for information or assistance. The information contained in this manual is intended for use by qualified service personnel only.
- Electrical Safety: Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Refrigerant Handling: This system uses R-454B refrigerant. Only certified technicians should handle refrigerants.
- Installation: Installation must be performed by a licensed HVAC professional.
- Personal Protective Equipment: Always wear appropriate personal protective equipment (PPE) such as gloves and safety glasses during installation and maintenance.
3. Key Features
- Inverter Technology: Provides precise temperature control, reduced energy consumption, and quieter operation.
- High Efficiency: 18.8 SEER2 and 9.7 HSPF2 ratings for energy savings.
- Wide Operating Range: Reliable performance from -13°F to 122°F.
- Quiet Operation: Indoor noise levels as low as 44 dBA, outdoor unit at 60 dBA.
- Durable Components: Rotary compressor, aluminum coil, and fiberglass-free insulation.
- Eco-Friendly Refrigerant: Utilizes R-454B refrigerant.
- Flexible Installation: Supports horizontal and vertical air handler installation.
- Smart Controls: Compatible with wired controllers, WiFi, and third-party thermostats.
- Integrated Back-up Heat: Includes a 10kW back-up heat kit for supplemental heating.
4. Components Overview
The ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System includes the following main components:
- Outdoor Condensing Unit (Heat Pump)
- Indoor Air Handler Unit
- 10kW Back-up Heat Kit
- 30' Line Set
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- WiFi Thermostat
- Surge Protector
- CPS Charging Adapter
- Wall Sleeve
Figure 1: Overview of the ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System, showing the outdoor unit, indoor air handler, 10kW back-up heat kit, thermostat, line set, and various installation accessories.
5. Setup and Installation
Installation of this ACiQ heat pump system requires specialized knowledge and tools. It must be performed by a qualified and licensed HVAC technician to ensure safety, compliance with local codes, and optimal performance. Refer to the detailed installation manual provided with the product for specific instructions.
5.1 Pre-Installation Checks
- Verify that the electrical supply matches the unit's requirements (Indoor: 115/208/230V, 60Hz, 1Ph; Outdoor: 208/230V, 60Hz, 1Ph).
- Ensure adequate space for both indoor and outdoor units, allowing for proper airflow and maintenance access.
- Confirm that the maximum piping length (164 ft / 50m) and height difference (82 ft / 25m) are not exceeded.
5.2 Air Handler Installation
The indoor air handler unit is designed for flexible installation, supporting upflow, downflow, and horizontal configurations to suit various space requirements.
Figure 2: Diagram illustrating the multi-positional capabilities of the indoor air handler unit, showing options for upflow, downflow, and horizontal installation.
5.3 Outdoor Unit Placement
Consider the outdoor unit's dimensions and required clearances for optimal performance and maintenance. The unit features a compact design compared to traditional systems.
Figure 3: Graphic comparing the smaller footprint of the ACiQ outdoor unit (20 inches clearance) versus a traditional unit (36 inches clearance), highlighting its high efficiency and self-cleaning features.
6. Operating Instructions
Your ACiQ heat pump system offers advanced control options for comfortable and efficient operation.
6.1 Basic Operation Modes
- Cooling Mode: Provides cooling with a capacity of 31,000 BTU/hr. Operates efficiently from -13°F to 122°F ambient temperatures.
- Heating Mode: Provides heating with a capacity of 30,000 BTU/hr at 47°F. Reliable warmth down to -13°F. The 10kW back-up heat kit provides supplemental heat when needed.
- Fan Mode: Circulates air without heating or cooling.
- Auto Mode: Automatically switches between heating and cooling to maintain the set temperature.
Figure 4: The ACiQ outdoor unit installed on a patio, demonstrating its ability to operate effectively in extreme heat conditions, up to 122°F.
Figure 5: The ACiQ outdoor unit partially covered in snow, illustrating its capability to operate in extreme cold temperatures, down to -13°F.
6.2 Smart Controls
The system can be controlled via the included wired thermostat, WiFi-enabled app, or compatible third-party thermostats. The WiFi app allows for remote control and monitoring of your system.
Figure 6: Image showing the ACiQ Smart Home mobile application interface on a smartphone alongside a wired thermostat, demonstrating the system's smart control capabilities for climate management.
7. Maintenance
Regular maintenance ensures the longevity and efficiency of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
- Air Filter Replacement: Check and replace air filters in the indoor air handler every 1-3 months, or more frequently if needed. Dirty filters restrict airflow and reduce efficiency.
- Outdoor Unit Cleaning: Keep the outdoor unit free from debris, leaves, and dirt. Periodically clean the coils with a soft brush or water hose (ensure power is off).
- Drainage System: Ensure the condensate drain line is clear and free of blockages to prevent water overflow.
- Professional Inspection: Schedule annual inspections and maintenance by a qualified HVAC technician.
8. Troubleshooting
This section provides solutions for common issues. For complex problems, contact a qualified HVAC technician.
- No Power: Check circuit breakers and ensure the disconnect switch is in the ON position.
- Insufficient Heating/Cooling: Verify thermostat settings, check air filters for blockage, and ensure outdoor unit is not obstructed.
- Unusual Noises: Minor operational noises are normal. Loud or unusual noises may indicate a problem requiring professional inspection.
- Water Leaks: Check condensate drain line for blockages.
9. Specifications
Figure 7: Image displaying the dimensions of both the indoor air handler unit (49.02" H x 21.02" W x 21.02" D) and the outdoor condensing unit (35.04" H x 37.24" W x 16.14" D).
Figure 8: Chart detailing the cooling capacity of the ACiQ system at various outdoor temperatures: 86°F (118% capacity), 95°F (113% capacity), 110°F (99% capacity), and 122°F (48% capacity).
Figure 9: Chart detailing the heating capacity of the ACiQ system at various outdoor temperatures: -22°F (N/A), -13°F (41% capacity), 0°F (57% capacity), 17°F (70% capacity), and 32°F (73% capacity).
| Feature | Detail |
|---|---|
| Cooling Capacity | 31,000 BTU/hr |
| Heating Capacity | 30,000 BTU/hr (at 47°F) |
| SEER2 Rating | 18.8 |
| HSPF2 Rating | 9.7 |
| Refrigerant Type | R-454B |
| Indoor Unit Power Supply | 115/208/230V, 60Hz, 1Ph |
| Outdoor Unit Power Supply | 208/230V, 60Hz, 1Ph |
| Max Piping Length | 164 ft (50m) |
| Max Height Difference | 82 ft (25m) |
| Indoor Unit Dimensions (W × D × H) | 21.02" × 21.02" × 49.02" |
| Outdoor Unit Dimensions (W × D × H) | 37.24" × 16.14" × 31.89" |
| Indoor Unit Net Weight | 128.97 lbs |
| Outdoor Unit Net Weight | 164.02 lbs |
10. Warranty and Support
ACiQ offers a comprehensive warranty for this heat pump system:
- Parts Warranty: 7 years
- Compressor Warranty: 12 years
These warranty terms are valid when the system is installed by a certified technician and registered online with the manufacturer. For technical support, service inquiries, or warranty claims, please refer to the contact information provided in your product packaging or visit the official ACiQ website.
