FLYINGVOICE G508

FLYINGVOICE G508 Analog Telephone Adapter User Manual

Brand: FLYINGVOICE | Model: G508

1. Introduction and Overview

The FLYINGVOICE G508 is an advanced Analog Telephone Adapter (ATA) designed to seamlessly integrate traditional analog communication devices with modern Voice over Internet Protocol (VoIP) networks. Featuring 8 FXS ports and support for 8 SIP lines, it provides a robust and cost-effective solution for converting analog phones and fax machines to VoIP, making it an ideal landline replacement for both home and small business environments. Its dual Gigabit Ethernet ports ensure high-speed and stable network connections.

Rear view of the FLYINGVOICE G508 Analog Telephone Adapter showing 8 FXS phone ports, LAN, WAN, and DC power input.

Figure 1.1: Rear view of the G508 ATA, highlighting the 8 FXS ports for analog phones, LAN and WAN Gigabit Ethernet ports, and the DC power input.

Video 1.1: An introductory video showcasing the key features and benefits of the FLYINGVOICE G508 8 FXS Gigabit VoIP Adapter.

2. Product Features

The G508 ATA is equipped with a comprehensive set of features designed for reliable and efficient VoIP communication:

  • 8 FXS Ports & 8 SIP Lines: Easily convert up to eight analog phones or fax machines to VoIP, supporting multiple independent SIP lines for flexible call management.
  • Dual Gigabit Ethernet Ports: Two 10/100/1000 Mbps Ethernet ports (LAN and WAN) provide high-speed and stable network connections for both internet access and internal network devices.
  • Advanced NAT Routing & VPN Support: Features built-in NAT routing and supports VPN protocols (PPTP, L2TP) for enhanced network security and optimized voice/data transmission.
  • Multiple Fax Protocols & Voice Codecs: Supports T.38 and T.30 fax protocols for reliable Fax over IP (FoIP) services, along with various voice codecs (including G.711) for high-quality audio.
  • 3-Way Conferencing: Basic conference call capability to improve communication efficiency.
  • Stand-alone Operation: Functions as a stand-alone device, requiring no PC for internal calls.
  • Easy Provisioning & Management: Compatible with most VoIP service providers and supports TR069 and SNMP protocols for easy setup, unified deployment, and remote centralized management.
Diagram showing key features of the FLYINGVOICE G508 VoIP Adapter including 8 FXS, 8 SIP, Voice Call, 2*10/100/1000 Mbps, SIP V2, T.38 & T.30, TR069 & SNMP, HNAT.

Figure 2.1: An overview of the G508's core features, including its port count, SIP capabilities, network speed, and supported protocols.

Diagram showing the FLYINGVOICE G508 connecting to a fax machine and an analog phone, illustrating its multi-device compatibility.

Figure 2.2: The G508 seamlessly connects to both fax machines and analog phones, enabling them to operate over a VoIP network.

Image showing a hand interacting with a multifunction printer, with icons for fax and phone, emphasizing T.38, T.30, and G.711 fax support.

Figure 2.3: The G508 supports T.38, T.30, and G.711 fax protocols, ensuring reliable fax transmission over IP networks.

A woman on a phone call in an office setting, with an inset image of the G508, illustrating HD voice capabilities.

Figure 2.4: The G508 provides high-definition voice communication, ensuring clear and crisp audio quality for all calls.

3. Setup Guide

Follow these steps to set up your FLYINGVOICE G508 ATA:

  1. Connect Power: Connect the provided DC 12V/2A power adapter to the 'DC 12V/2A' port on the rear of the G508 and plug it into a power outlet.
  2. Connect to Network:
    • Connect an Ethernet cable from your router or modem to the 'WAN' port (blue) on the G508.
    • Optionally, connect another Ethernet cable from the 'LAN' port (yellow) to a computer or other network device if needed.
  3. Connect Analog Devices: Plug your analog telephones, fax machines, or other RJ11 devices into any of the 'PHONE1' through 'PHONE8' FXS ports on the rear of the G508.
  4. Power On: Press the power button on the front of the device. The power indicator light should illuminate.
  5. Configure SIP Accounts: Access the device's web-based management interface (refer to the separate configuration guide for detailed instructions) to set up your 8 SIP lines with your VoIP service provider's credentials.
Close-up of the rear of the G508 showing the 1GE WAN Port and 1GE LAN Port, emphasizing dual Gigabit Ethernet ports.

Figure 3.1: The G508 features dual Gigabit Ethernet ports (WAN and LAN) for high-speed network connectivity.

4. Operating Instructions

Once the G508 is set up and configured, operating your analog devices through the VoIP network is straightforward:

  • Making Calls: Simply pick up your connected analog phone and dial as you normally would. The G508 will route the call through your configured VoIP service.
  • Receiving Calls: Incoming calls will ring on the connected analog phone(s).
  • Faxing: For fax machines connected to the FXS ports, send and receive faxes as usual. The G508's support for T.38 and T.30 protocols ensures reliable fax transmission over IP.
  • Indicator Lights: Monitor the LED indicators on the top of the device for status information. Each 'PHONE' light corresponds to an FXS port and indicates its status (e.g., active call, registered). The 'Power' light indicates the device is on.
Top view of the G508 showing the light indications for each SIP line (PHONE1-PHONE8).

Figure 4.1: The LED indicators on the top of the G508 provide visual feedback on the status of each connected SIP line.

Banner image showing the G508 in both an office and a home setting, demonstrating its versatility.

Figure 4.2: The FLYINGVOICE G508 is suitable for both professional office environments and personal home use, providing reliable communication.

5. Maintenance

To ensure optimal performance and longevity of your G508 ATA, consider the following maintenance tips:

  • Placement: Place the device in a well-ventilated area, away from direct sunlight, heat sources, and moisture.
  • Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or aerosols.
  • Firmware Updates: Periodically check the FLYINGVOICE official website for firmware updates. Keeping the firmware updated can improve performance, add new features, and enhance security.
  • Power Cycle: If the device experiences minor issues, try power cycling it by unplugging the power adapter for 10 seconds and then plugging it back in.

6. Troubleshooting

If you encounter issues with your G508 ATA, refer to the following common problems and solutions:

ProblemPossible CauseSolution
No dial tone on analog phone.Phone not properly connected, G508 not powered, SIP account not registered.Check phone cable connection. Ensure G508 power light is on. Verify SIP account registration status via web interface.
Cannot make/receive calls.No internet connection, incorrect SIP configuration, firewall issues.Check WAN light on G508 and router. Re-verify SIP account settings. Ensure necessary ports are open on your network firewall.
Poor voice quality (echo, static).Network congestion, incorrect codec settings, faulty phone cable.Check network bandwidth. Adjust voice codec settings in the web interface. Try a different phone cable.
Fax transmission failures.T.38 not enabled, network latency, fax machine settings.Ensure T.38 is enabled in G508 settings. Reduce fax transmission speed on the fax machine.

For more advanced troubleshooting or issues not listed here, please refer to the detailed online documentation or contact FLYINGVOICE technical support.

Image illustrating remote management tools and 1-to-1 tech support for the G508.

Figure 6.1: FLYINGVOICE offers remote management tools and dedicated technical support to assist with setup and troubleshooting.

7. Specifications

Detailed technical specifications for the FLYINGVOICE G508 Analog Telephone Adapter:

FeatureDescription
Model NumberG508
FXS Ports8
SIP Lines/Accounts8
Ethernet Ports2 x 10/100/1000 Mbps (1 WAN, 1 LAN)
Power SourceDC Power Supply (12V/3A)
Supported ProtocolsSIP V2, T.38, T.30, G.711, TR069, SNMP, HNAT
Voice Features3-Way Conferencing, HD Voice
Network FeaturesNAT Routing, VPN (PPTP, L2TP), IPv4, IPv6
Compatible DevicesAnalog telephones, Fax machines
ColorWhite
Item Weight1.76 pounds (0.8 Kilograms)
Dimensions (Approx.)4.25" (W) x 2.95" (D) x 1.38" (H)
Diagram showing the dimensions of the G508 (4.25 inches wide, 2.95 inches deep, 1.38 inches high) and listing key product specifications like 3-way conference, IPv4/IPv6 support, DC Output: 12V/3A, 8 FXS ports, VPN support, and multiple voice codecs.

Figure 7.1: Visual representation of the G508's dimensions and a summary of its technical specifications.

8. Warranty and Support

FLYINGVOICE products are designed for reliability and performance. For specific warranty information, please refer to the warranty card included with your product or visit the official FLYINGVOICE website. For technical assistance, product inquiries, or support, you can contact FLYINGVOICE customer service or visit their official brand store:

Visit the FLYINGVOICE Store on Amazon

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