1. Introduction
This manual provides essential information for the setup, operation, and maintenance of your Promethean ActivPanel 9 Pro 86-inch Digital Display. Designed for meeting and conference rooms, this interactive touch screen whiteboard offers 4K UHD resolution and runs on the ActivPanel OS, providing a dynamic and collaborative environment.
The ActivPanel 9 Pro display, featuring its intuitive meeting interface.
2. Package Contents
Please verify that all items listed below are included in your package. If any items are missing or damaged, contact Promethean support immediately.
- ActivPanel 9 Pro 86" Digital Display
- Wall Mount Bracket Kit
- Power Cable
- USB-C Cable
- HDMI Cable
- Interactive Stylus Pen (x2)
- Remote Control with Batteries
- Quick Start Guide
Example of common accessories that may accompany your ActivPanel.
3. Setup Guide
3.1 Unpacking
Carefully remove the ActivPanel from its packaging. It is recommended that at least two people handle the display due to its size and weight. Retain all packaging materials for future transport or service needs.
3.2 Mounting
The ActivPanel 9 Pro comes with a wall mount. Follow the detailed instructions provided with the wall mount kit for secure installation. Ensure the wall structure can support the weight of the display.
3.3 Connecting Power
Connect the provided power cable to the ActivPanel's power input port and then to a grounded electrical outlet. Ensure the power source meets the display's voltage requirements.
3.4 Connecting Peripherals
The ActivPanel features multiple ports for connectivity:
- HDMI Ports: Connect external devices such as laptops or media players.
- USB Ports: For connecting USB devices like keyboards, mice, or external storage.
- USB-C Port: Supports video, audio, data, and power delivery for compatible devices.
- Ethernet Port: For wired network connectivity.
An example of a video capture dongle that can be connected via USB for specific applications.
4. Operating Instructions
4.1 Powering On/Off
Press the power button located on the front or side of the ActivPanel to turn it on. To power off, press and hold the power button until the shutdown options appear, then select 'Power Off'.
4.2 Navigating ActivPanel OS
The ActivPanel OS provides an intuitive interface. Use touch gestures to navigate menus, open applications, and adjust settings. The home screen provides quick access to frequently used features like the whiteboard, screen share, and meeting tools.
4.3 Using the Interactive Touch Screen
The ActivPanel supports multi-touch gestures, allowing multiple users to interact simultaneously. Use your fingers for basic navigation, drawing, and manipulating objects on the screen.
4.4 Using the Stylus
The included interactive stylus pens offer precise writing and drawing capabilities. The ActivPanel features magnetic holders for convenient storage of the stylus pens.
The interactive stylus pen for precise input on the ActivPanel.
Conveniently store the stylus using the integrated magnetic holder.
4.5 Whiteboard Functionality
Access the built-in whiteboard application for free-form drawing, writing, and brainstorming. You can save and share your whiteboard sessions.
4.6 Collaboration Features
The ActivPanel 9 Pro is optimized for collaborative environments, including integration with platforms like Microsoft Teams Room. This allows for seamless video conferencing, content sharing, and interactive participation during meetings.
The ActivPanel facilitates dynamic collaboration in meeting settings.
5. Maintenance
5.1 Cleaning the Screen
To clean the screen, power off the display and use a soft, lint-free cloth lightly dampened with a non-abrasive, screen-safe cleaning solution. Do not spray liquid directly onto the screen.
5.2 Software Updates
Regularly check for and install software updates for the ActivPanel OS to ensure optimal performance, security, and access to new features. Updates can typically be managed through the system settings.
6. Troubleshooting
This section addresses common issues you might encounter with your ActivPanel 9 Pro.
- No Power: Ensure the power cable is securely connected to both the ActivPanel and a working electrical outlet. Check the power indicator light.
- No Display/Black Screen: Verify that the ActivPanel is powered on. If using an external source, ensure the correct input is selected and the source device is powered on and sending a signal.
- Touch Not Responding: Restart the ActivPanel. Ensure the screen is clean and free of obstructions. If the issue persists, perform a calibration if available in the settings.
- Image Quality Issues: Check the resolution settings of the connected source device. Ensure cables are securely connected and not damaged.
For more complex issues, refer to the Promethean support website or contact technical support.
7. Specifications
Key technical specifications for the ActivPanel 9 Pro 86" Digital Display:
| Feature | Specification |
|---|---|
| Screen Size | 86 Inches |
| Resolution | 3840 x 2160 (4K UHD) |
| Aspect Ratio | 16:9 |
| Image Contrast Ratio | 3000:1 |
| Total USB Ports | 2 |
| Operating System | ActivPanel OS |
| Model Number | ActivPanel 9 Pro |
| Manufacturer | Promethean |
The ActivPanel 9 Pro is available in various sizes, including the 86-inch model.
8. Warranty and Support
The Promethean ActivPanel 9 Pro includes a 3-year onsite support warranty. This warranty covers manufacturing defects and provides professional assistance at your location for eligible issues.
For warranty claims, technical support, or additional information, please visit the official Promethean support website or contact their customer service department. Keep your purchase receipt and product serial number readily available when seeking support.
Your ActivPanel 9 Pro is backed by a comprehensive warranty.
