ErGear EGESD121B
ErGear EGESD121B Electric Low-Type Standing Desk User Manual
Model: EGESD121B
1. Introduction
Thank you for purchasing the ErGear EGESD121B Electric Low-Type Standing Desk. This manual provides detailed instructions for assembly, operation, maintenance, and troubleshooting to ensure safe and efficient use of your new desk. Please read this manual thoroughly before installation and keep it for future reference.
2. Safety Information
Please observe the following safety precautions to prevent injury or damage to the product:
- Ensure all components are present and undamaged before assembly. Do not use if any parts are missing or defective.
- Keep children and pets away from the desk during operation, especially during height adjustments.
- Do not overload the desk. Refer to the specifications for maximum weight capacity.
- Ensure the power cord is not pinched or damaged. Use only the provided power adapter.
- Avoid placing liquids directly on the desk surface, especially near electrical components.
- Do not attempt to disassemble or repair the desk yourself. Contact customer support for assistance.
- Operate the desk on a flat, stable surface.
3. Package Contents
Please verify that all parts listed below are included in your package. If any parts are missing or damaged, please contact ErGear customer support.
- Desk Top (may be in multiple sections)
- Desk Legs (2)
- Crossbar/Frame
- Control Panel with Memory Presets
- Power Adapter and Cable
- Integrated Power Strip with USB Ports
- Headphone Hook
- Cable Management Clips
- Assembly Hardware (screws, Allen wrench, etc.)
- User Manual
4. Setup and Assembly
Follow these steps to assemble your ErGear Electric Low-Type Standing Desk. It is recommended to have two people for assembly.
- Unpack Components: Carefully remove all parts from the packaging and lay them out on a clean, soft surface to prevent scratches.
- Assemble Desk Top: If your desk top comes in multiple pieces, align them and secure them together using the provided dowels and screws. Ensure the surface is flush.
- Attach Lifting Columns: Secure the lifting columns (desk legs) to the desk top using the designated screws. Ensure they are oriented correctly.
- Install Crossbar/Frame: Attach the crossbar to connect the two lifting columns, providing stability to the desk frame.
- Mount Control Panel: Secure the control panel to the underside of the desk top in a convenient location using the provided screws.
- Connect Cables: Connect the motor cables from the lifting columns to the control box. Connect the control panel cable to the control box.
- Install Power Strip: Attach the integrated power strip with USB ports to the designated area on the desk top or underside. Connect its power cable to the control box or directly to a wall outlet if separate.
- Attach Accessories: Install the headphone hook and cable management clips as desired.
- Connect Power: Plug the power adapter into the control box and then into a wall outlet.

Figure 4.1: General assembly overview of the desk components.

Figure 4.2: Product dimensions, illustrating the 120cm width, 60cm depth, and height range of 48cm to 72cm.
5. Operating Instructions
Your ErGear electric desk offers easy height adjustment and convenient power options.
5.1. Height Adjustment
Use the UP and DOWN buttons on the control panel to adjust the desk height. The desk can be adjusted steplessly between 48cm and 72cm.

Figure 5.1: Examples of desk usage at various heights: 48cm for floor seating, 55cm for low chairs or sofas, and 72cm for standard office chairs.
5.2. Memory Presets
The control panel features 4 memory presets to save your preferred desk heights.
- To Save a Height: Adjust the desk to your desired height. Press the 'M' button, then press one of the number buttons (1, 2, 3, or 4) within 3 seconds. The display will show 'S-' followed by the number, indicating the height is saved.
- To Recall a Height: Press the corresponding number button (1, 2, 3, or 4). The desk will automatically move to the saved height.
5.3. Integrated Power and USB Ports
The desk is equipped with 2 power outlets and USB ports for convenient charging of devices and powering accessories.

Figure 5.2: The integrated power strip provides two AC outlets and USB ports for easy access to power.
6. Maintenance
Proper maintenance ensures the longevity and optimal performance of your ErGear desk.
6.1. Cleaning
- Wipe the desk surface with a soft, damp cloth. Avoid abrasive cleaners or harsh chemicals.
- For the frame, use a dry cloth to remove dust.
- Ensure no liquids enter the electrical components.
6.2. Durability and Care
The desk features a robust frame with aerospace-grade lifting column connectors, tested for over 50,000 cycles to ensure long-term durability. The low VOC coating contributes to a safe indoor environment.

Figure 6.1: The desk is designed for stability and can support up to 80kg, as demonstrated by its sturdy construction.
7. Troubleshooting
If you encounter any issues with your desk, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Desk does not move. | Power cable disconnected, motor cable loose, overload. | Check all cable connections. Reduce weight on the desk. Reset the system by unplugging for 30 seconds and plugging back in. |
| Desk moves unevenly. | Uneven load, loose connections. | Distribute weight evenly. Check all assembly screws and connections. |
| Error code displayed. | Specific system fault. | Refer to the control panel manual (if separate) for specific error codes. Often, a power cycle (unplug and replug) can resolve temporary errors. |
| USB ports or outlets not working. | Power strip not connected, power outage. | Ensure the power strip is properly connected and receiving power. Check wall outlet. |
If the problem persists after trying these solutions, please contact ErGear customer support for further assistance.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | ErGear |
| Model Number | EGESD121B |
| Desk Type | Electric Standing Desk (Low-Type) |
| Height Adjustment Range | 48 cm - 72 cm |
| Desk Dimensions (D x W x H) | 60 cm x 120 cm x 72 cm (Max Height) |
| Max Recommended Load | 80 kg |
| Memory Presets | 4 levels |
| Integrated Power | 2 AC Outlets, USB Ports |
| Frame Material | Metal |
| Finish Type | Paint |
| Color | Black |
| Assembly Tools Included | Yes |
| Country of Origin | China |
9. Warranty and Support
9.1. Warranty Information
ErGear products come with a limited warranty. Please refer to the warranty card included in your package or visit the official ErGear website for detailed warranty terms and conditions. Keep your proof of purchase for warranty claims.
9.2. Customer Support
For any questions, technical assistance, or warranty claims, please contact ErGear customer support through the following channels:
- Email: support@ergear.com
- Website: Visit www.ergear.com for FAQs and contact forms.
- Phone: Refer to your regional ErGear website for local contact numbers.
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