1. Introduction
This manual provides instructions for the Master Plumber UB-12 Faucet Cartridge, an OEM J10350MZ0 replacement part. This cartridge is designed for use in single-handle kitchen and lavatory faucets. Please read these instructions carefully before installation to ensure proper function and longevity of your faucet.
2. Product Overview
The Master Plumber UB-12 Faucet Cartridge is a critical component responsible for controlling water flow and temperature in compatible single-handle faucets. It is a direct replacement for Uberhaus OEM part number J10350MZ0. The cartridge is constructed from durable plastic materials to ensure reliable performance.

Figure 1: Master Plumber UB-12 Faucet Cartridge in its packaging.

Figure 2: Close-up view of the Master Plumber UB-12 Faucet Cartridge, showing its blue and beige components.
3. Installation
Replacing a faucet cartridge requires basic plumbing knowledge. If you are unsure, it is recommended to consult a qualified plumber.
Safety Precautions:
- Always turn off the main water supply to the faucet before beginning any work.
- Close the drain to prevent small parts from falling into it.
- Wear appropriate safety gear, such as gloves and eye protection.
Installation Steps:
- Turn Off Water Supply: Locate the shut-off valves under the sink for both hot and cold water lines and turn them off completely. Turn on the faucet to drain any remaining water and relieve pressure.
- Remove Faucet Handle: Depending on your faucet model, you may need to pry off a decorative cap (often marked with 'H' or 'C') to expose a screw. Use a screwdriver (Phillips or Allen wrench) to remove the screw and lift off the handle.
- Access the Cartridge: Remove any retaining nuts, collars, or clips that secure the old cartridge in place. These can vary by faucet design. You may need a wrench or pliers.
- Remove Old Cartridge: Carefully pull the old cartridge straight out of the faucet body. It may require some wiggling or gentle prying. Note its orientation for correct installation of the new one.
- Clean Faucet Body: Inspect the faucet body for any debris or mineral buildup. Clean the area thoroughly before inserting the new cartridge.
- Install New Cartridge: Insert the Master Plumber UB-12 cartridge into the faucet body, ensuring it is correctly oriented. Align any tabs or notches on the cartridge with the corresponding slots in the faucet body.
- Secure Cartridge: Reinstall any retaining nuts, collars, or clips that were removed earlier. Tighten them securely but do not overtighten.
- Reattach Handle: Place the faucet handle back onto the cartridge stem and secure it with the screw. Replace any decorative caps.
- Restore Water Supply: Slowly turn on the hot and cold water supply valves under the sink. Check for leaks around the faucet base and connections.
- Test Faucet: Turn on the faucet to check for proper water flow and temperature control. Flush the lines for a few minutes to clear any air or debris.
4. Function
The Master Plumber UB-12 Faucet Cartridge is a ceramic disc cartridge designed to provide smooth and precise control over water flow and temperature. When the faucet handle is moved, the internal ceramic discs rotate, aligning openings to allow specific amounts of hot and cold water to mix and flow out of the spout. This design ensures a drip-free seal when the faucet is in the off position.
5. Maintenance
Proper maintenance of your faucet can extend the life of the cartridge and prevent common issues.
- Regular Cleaning: Clean the exterior of your faucet regularly with a soft cloth and mild soap. Avoid abrasive cleaners or harsh chemicals, as these can damage the finish and potentially affect internal components.
- Aerator Cleaning: Periodically unscrew and clean the faucet aerator to remove mineral deposits and debris that can restrict water flow.
- Water Quality: If you have hard water, mineral buildup can affect cartridge performance over time. Consider installing a water softener if issues persist.
- Avoid Overtightening: When reassembling any faucet components, avoid overtightening, which can stress plastic parts and seals.
6. Troubleshooting
Here are some common issues and potential solutions related to faucet cartridges:
| Problem | Possible Cause | Solution |
|---|---|---|
| Faucet Drips or Leaks | Worn or damaged cartridge seals; debris in cartridge. | Replace the cartridge; clean the faucet body and cartridge area. |
| Reduced Water Flow | Clogged aerator; debris in water lines or cartridge. | Clean or replace aerator; flush water lines; inspect cartridge for blockages. |
| Difficulty Controlling Temperature | Improperly installed cartridge; damaged cartridge. | Ensure cartridge is correctly oriented and seated; replace cartridge if damaged. |
| Stiff or Loose Handle | Loose handle screw; mineral buildup; worn cartridge. | Tighten handle screw; clean around cartridge; replace cartridge. |
7. Specifications
- Part Number: UB-12
- Item Model Number: UB-12
- OEM Cross-Reference: J10350MZ0 (Uberhaus)
- Material: Plastic
- Product Dimensions: Approximately 16.51 x 7.62 x 3.3 cm
- Item Weight: Approximately 40 g
- Compatibility: Single handle kitchen/lavatory faucets
- Manufacturer: Masco Canada
- Country of Origin: China
8. Warranty & Support
Warranty Information:
For specific warranty details regarding the Master Plumber UB-12 Faucet Cartridge, please refer to the packaging or contact Master Plumber customer service directly. Warranty terms may vary based on the retailer and region of purchase.
Customer Support:
If you encounter any issues or have questions not covered in this manual, please contact Master Plumber customer support or the retailer from whom you purchased the product for assistance.