1. Introduction
Thank you for choosing the SANAG C16S Open-Ear Wireless Earbuds. This manual provides essential information for setting up, operating, and maintaining your device. Please read it carefully before use to ensure optimal performance and safety.
The SANAG C16S features an open-ear design, allowing you to hear ambient sounds while enjoying audio. It utilizes Bluetooth 5.4 for stable, high-quality connections and directional sound technology to minimize sound leakage. With IPX4 sweat and dust resistance, it is suitable for sports and outdoor activities. The rapid charging function provides up to 6 hours of playback with a 10-minute charge, and a total of up to 56 hours with the charging case. It also supports AI voice assistants and Flashlink 6.1 technology for a smarter user experience.
2. Safety Information
- Do not expose the earbuds or charging case to extreme temperatures, direct sunlight, or high humidity.
- Avoid dropping, hitting, or disassembling the device. This may cause damage and void the warranty.
- Keep the device away from children and pets.
- Clean the earbuds with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Do not use the earbuds at excessively high volumes for prolonged periods to prevent hearing damage.
- Be aware of your surroundings when using open-ear earbuds, especially in traffic or hazardous environments.
3. Package Contents
Please check that all items are present in your package:
- SANAG C16S Open-Ear Wireless Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual
4. Product Overview
Earbud Components
This image displays an exploded view of the SANAG C16S earbud, highlighting its internal components such as the 14.2mm high-elastic biological diaphragm and the FregExtreme high-frequency vibrator enhancement technology, which contribute to its powerful and immersive sound.
Comfort and Fit
The image shows a person wearing the SANAG C16S earbuds, demonstrating their comfortable and secure open-ear design. The earbuds are designed to be lightweight and provide a stable fit for extended wear.
Panoramic Sound Experience
This image depicts a person experiencing the panoramic sound of the SANAG C16S earbuds. The ACS panoramic sound field algorithm converts audio signals into an expansive sound, creating an immersive listening experience akin to a cinema.
Directional Sound Technology
The image shows two individuals wearing the SANAG C16S earbuds, emphasizing the directional sound technology. This feature focuses sound towards the ear, minimizing leakage and providing a private listening experience while allowing awareness of surroundings.
AI Wind Noise Reduction
This image shows a SANAG C16S earbud in its charging case, highlighting the AI wind noise reduction technology. This feature uses anti-phase noise technology to cut down on wind noise, ensuring clear audio during calls and music playback.
App Control and Location Feature
The image displays the SANAG C16S earbuds in their charging case alongside a smartphone running the dedicated control app. The app allows for easy control and includes a feature to locate lost earbuds using a map interface.
5. Setup
5.1. Charging the Earbuds and Case
This image shows hands holding the SANAG C16S charging case with the earbuds inside, indicating the impressive battery life. The earbuds offer 14 hours of continuous playback, and up to 56 hours total with the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated.
- Connect the USB charging cable to the charging port on the case and a power source (e.g., USB wall adapter, computer USB port).
- The indicator light on the charging case will show the charging status. Refer to the LED indicator section for details.
- A full charge for the case and earbuds takes approximately 2 hours.
- The earbuds support rapid charging, providing up to 6 hours of playback with just a 10-minute charge.
5.2. Pairing with a Bluetooth Device
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically enter pairing mode, and an indicator light will flash (usually blue or white).
- On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
- Search for available devices and select "SANAG C16S" from the list.
- Once connected, the indicator light on the earbuds will stop flashing or change to a solid color, and you will hear a confirmation tone.
- The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
6. Operating Instructions
6.1. Touch Controls
The SANAG C16S earbuds feature touch controls on the outer surface of each earbud. Specific functions may vary slightly depending on your device and app settings.
| Action | Function |
|---|---|
| Single Tap (Left/Right) | Play/Pause Music, Answer/End Call |
| Double Tap (Right) | Next Track |
| Double Tap (Left) | Previous Track |
| Triple Tap (Left/Right) | Activate Voice Assistant |
| Long Press (Left/Right) | Reject Call |
6.2. Power On/Off
- Power On: Open the charging case, and the earbuds will automatically power on.
- Power Off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging.
7. Maintenance
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use liquids or sprays.
- Storage: When not in use, store the earbuds in their charging case to protect them from dust and damage. Store in a cool, dry place.
- Battery Care: To prolong battery life, avoid fully discharging the earbuds and charging case frequently. Charge them regularly, even if not in use for extended periods.
- Water Resistance: The earbuds are IPX4 sweat and dust resistant. This means they can withstand splashes of water and sweat, but they are not designed for submersion. Do not expose them to heavy rain or immerse them in water.
8. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not powering on | Ensure earbuds and charging case are charged. Place earbuds in case and close/open lid. |
| Cannot pair with device | Make sure Bluetooth is enabled on your device. Ensure earbuds are in pairing mode (flashing indicator). Forget "SANAG C16S" from your device's Bluetooth list and try pairing again. Move closer to your device. |
| No sound or low volume | Check volume levels on both your device and the earbuds. Ensure earbuds are properly connected. Try cleaning the earbud speakers. |
| Intermittent connection | Move closer to your paired device. Avoid environments with strong Wi-Fi or other Bluetooth interference. Ensure earbuds are charged. |
| Charging case not charging | Try a different USB cable and power adapter. Ensure the charging cable is securely connected. |
| Sound leakage is noticeable | Open-ear design allows some ambient sound. Reduce volume if sound leakage is a concern for others. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Name | C16S (B60SPromax) |
| Brand | SANAG |
| Connectivity Technology | Wireless (Bluetooth 5.4) |
| Ear Placement | Open-Ear |
| Headphone Form Factor | True Wireless |
| Water Resistance Level | IPX4 (Waterproof) |
| Frequency Response | 20 Hz |
| Sensitivity | 90 dB |
| Impedance | 2 Ohm |
| Charging Time | Approx. 2 Hours |
| Playback Time | Up to 14 hours (earbuds), up to 56 hours (with charging case) |
| Product Weight | 28 grams |
| Material | Plastic |
| Control Type | Touch |
| Compatible Devices | Smartphone |
10. Warranty and Support
SANAG products are designed and manufactured to the highest quality standards. For detailed warranty information and customer support, please refer to the warranty card included in your package or visit the official SANAG website.
If you encounter any issues or have questions regarding your SANAG C16S earbuds, please contact our customer support team through the following channels:
- Email: [Insert Customer Support Email Here]
- Website: SANAG Official Store on Amazon
- Phone: [Insert Customer Support Phone Number Here, if available]
Please have your product model number (C16S / B60SPromax) and purchase date ready when contacting support.
