1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Tenveo TEVO-VL20H Vloop 20x Optical Zoom PTZ Conference Camera. Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.
The Tenveo TEVO-VL20H is designed for professional video conferencing, online education, live streaming, and other applications requiring high-quality video capture and flexible camera control. It features 20x optical zoom, 1080P 60FPS video output, and versatile connectivity options.
2. Package Contents
Carefully unpack the box and ensure all items listed below are present and in good condition. If any items are missing or damaged, please contact your dealer immediately.
Figure 2.1: Package Contents
- Tenveo TEVO-VL20H PTZ Camera
- IR Remote Control
- USB Cable
- User Manual (this document)
- Wall Mount Bracket with Screws
- Power Adapter
3. Product Overview
3.1 Key Features
Figure 3.1: Key Features Overview
- 20x Optical Zoom: Provides clear magnification for distant subjects.
- 1080P 60FPS Video: Delivers smooth, high-definition video output.
- CMOS Sensor: High-quality image sensor for excellent video performance.
- 60° Wide Field of View: Captures a broad area, suitable for conference rooms.
- Auto/Manual Focus: Flexible focusing options for various scenarios.
- IR Remote Control: Convenient control of camera functions.
- OSD Menu: On-screen display for easy configuration.
- Multiple Video Outputs: Supports USB3.0, HDMI, RS232, and RS485 for versatile connectivity.
3.2 Zoom Capability
The 20x optical zoom allows for detailed capture of subjects at various distances, maintaining image clarity.
Figure 3.2: 20x Optical Zoom Demonstration
3.3 Video Resolution
The camera supports 1080P video resolution at 60 frames per second (FPS), providing smooth and sharp video quality.
Figure 3.3: 1080P 60FPS Video Quality
3.4 Compatibility
The TEVO-VL20H camera is compatible with a wide range of video conferencing and streaming platforms.
Figure 3.4: Platform Compatibility
3.5 Rear Panel Connections
The rear panel of the camera provides various ports for power, video output, and control.
Figure 3.5: Rear Panel Connections and System Diagram
- Power Input: Connect the provided power adapter.
- USB3.0 Output: Connect to a computer for video and control.
- HDMI Output: Connect to a display for high-definition video.
- RS232/RS485: Serial ports for external PTZ control.
4. Setup
4.1 Camera Placement
The TEVO-VL20H camera offers flexible installation options to suit various environments.
Figure 4.1: Installation Methods
- Desktop Placement: Place the camera on a flat, stable surface.
- Wall Mounting: Use the provided wall mount bracket and screws to secure the camera to a wall. Ensure the wall can support the camera's weight.
- Tripod Mounting: Attach the camera to a standard tripod using the tripod screw hole on the bottom.
- Ceiling Mounting: The camera can be inverted and mounted to the ceiling using an appropriate bracket (sold separately or included if specified). Adjust the image flip setting in the OSD menu if mounted inverted.
4.2 Connecting the Camera
- Power Connection: Connect the power adapter to the camera's power input port and then plug it into an electrical outlet.
- USB Connection: For connecting to a computer, use the provided USB cable to connect the camera's USB3.0 port to a USB port on your computer. The camera will be recognized as a webcam.
- HDMI Connection (Optional): If connecting to a display, use an HDMI cable to connect the camera's HDMI output port to an HDMI input on your monitor or TV.
- RS232/RS485 Control (Optional): For external PTZ control, connect a serial control device (e.g., joystick controller) to the RS232 or RS485 ports.
5. Operating Instructions
5.1 Basic Camera Control (IR Remote)
Use the IR remote control to operate the camera's pan, tilt, and zoom functions, as well as access the OSD menu and set presets.
- Pan/Tilt: Use the directional arrows to move the camera horizontally (pan) and vertically (tilt).
- Zoom: Use the 'ZOOM IN' and 'ZOOM OUT' buttons to adjust the optical zoom level.
- Focus: The camera supports auto-focus by default. If manual focus is required, use the 'FOCUS+' and 'FOCUS-' buttons on the remote.
- Presets: The camera supports setting and recalling preset positions. To set a preset, move the camera to the desired position, then press 'PRESET' followed by a number (e.g., 1-9). To recall a preset, press the corresponding number.
- OSD Menu: Press the 'MENU' button to access the On-Screen Display menu for advanced settings. Use directional arrows to navigate and 'ENTER' to select.
5.2 Software Integration
Once connected via USB, the camera will appear as a standard webcam in your operating system. Select the Tenveo TEVO-VL20H camera within your video conferencing software (e.g., Zoom, Webex, Skype) settings.
5.3 Application Scenarios
The TEVO-VL20H camera is suitable for a variety of professional applications.
Figure 5.1: Application Scenarios
- Video Conferencing
- Online Education
- Church Events
- Group Training
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the camera body. For the lens, use a specialized lens cleaning cloth and solution. Avoid harsh chemicals or abrasive materials.
- Storage: When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and excessive dust.
- Power: Always disconnect the power adapter before cleaning or moving the camera.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output | Power not connected; USB/HDMI cable loose or faulty; incorrect input selected on display/software. | Check power connection; ensure cables are securely connected; select correct video input in software/display settings. |
| Image is blurry | Focus issue; dirty lens. | Allow auto-focus to adjust or manually adjust focus using the remote; clean the camera lens. |
| Remote control not working | Batteries low/dead; obstruction between remote and camera; remote sensor blocked. | Replace remote batteries; ensure clear line of sight to the camera's IR receiver. |
| Camera not recognized by computer | USB cable issue; USB port issue; driver issue. | Try a different USB port or cable; restart computer; check device manager for camera drivers. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Tenveo |
| Model Name | JP-VL20H |
| Model Number | TEVO-VL20H |
| Optical Zoom | 20x |
| Effective Video Resolution | 1080 Pixels |
| Photo Sensor Technology | CMOS |
| Sensor Type | CMOS |
| Connectivity Technology | USB |
| Maximum Focal Length | 46.8 Millimeters |
| Minimum Focal Length | 3.9 Millimeters |
| Special Feature | H.264 |
| Color | Silver |
| Batteries | 1 Product Specific battery required (included, likely for remote) |
9. Warranty and Support
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Tenveo website. If you encounter any issues not covered in this manual, please contact Tenveo customer service for assistance.
Tenveo Official Website: www.tenveo.com