TOZO NC9
TOZO Hybrid Active Noise Cancelling Wireless Earbuds
Model: NC9
User Manual
Introduction
This manual provides comprehensive instructions for the TOZO NC9 Hybrid Active Noise Cancelling Wireless Earbuds. These earbuds are designed to deliver a superior audio experience with advanced noise cancellation, clear call quality, and extended playtime. Please read this manual thoroughly to ensure proper use and maintenance of your device.

Image: The TOZO NC9 Red Earbuds are shown inside their open charging case, which features a digital LED display indicating battery levels. One earbud is slightly elevated, showcasing its design.
What's in the Box
The TOZO NC9 package includes the following components:
- TOZO 2024 Hybrid Active Noise Cancelling Wireless Earbuds
- Charging Case
- Eartips (multiple sizes for optimal fit)
- USB-C (A to C) cable (20cm)
- User Manual
Setup Guide
1. Initial Charging
Before first use, fully charge the earbuds and the charging case. Connect the provided USB-C cable to the charging port on the case and a power source. The LED display on the case will indicate the charging status.

Image: A close-up of the TOZO NC9 charging case's smart digital display, showing "100%" battery level, indicating a full charge.
2. Pairing with Your Device
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "TOZO NC9" in the list of available Bluetooth devices and select it to connect.
- Once connected, a voice prompt will confirm successful pairing.
The earbuds utilize Bluetooth 5.3 technology for stable and efficient connection.
3. Optimal Fit
Select the eartip size that provides the most comfortable and secure fit for your ears. A proper seal is crucial for effective noise cancellation and sound quality.
Operating Instructions
Touch Controls
| Action | Left Earbud | Right Earbud |
|---|---|---|
| Play/Pause | Single Tap | Single Tap |
| Next Track | Double Tap | Double Tap |
| Previous Track | Triple Tap | Triple Tap |
| Answer/End Call | Single Tap | Single Tap |
| Reject Call | Press and Hold (2s) | Press and Hold (2s) |
| Activate Voice Assistant | Press and Hold (2s) | Press and Hold (2s) |
| Switch ANC/Transparency Mode | Press and Hold (2s) | Press and Hold (2s) |
Noise Control Modes
The TOZO NC9 offers Hybrid Active Noise Cancelling (ANC) and Transparent Mode:
- Hybrid Active Noise Cancelling: Reduces external noise by up to 45dB, ideal for immersive listening in noisy environments.
- Transparent Mode: Allows you to hear your surroundings clearly without removing the earbuds, enhancing awareness and safety.

Image: A man is shown wearing the TOZO NC9 earbuds on an airplane, illustrating the effectiveness of the 45dB advanced noise cancellation feature.
TOZO App Features
Enhance your experience by downloading the TOZO app. The app provides access to:
- 32 Preset EQ Modes for customized sound profiles.
- An "EQ Zone" to share and discover personalized EQ settings from other users.
- Additional features for controlling noise cancellation and other settings.

Image: Screenshots of the TOZO app interface, highlighting the 32 preset EQ modes, over 100 white noise tracks, and more than 2000 user-shared EQs available for customization.
Maintenance and Care
Cleaning
Regularly clean your earbuds and charging case with a soft, dry, lint-free cloth. Remove eartips and clean them with mild soap and water, then dry thoroughly before reattaching.
Water Resistance (IPX8)
The TOZO NC9 earbuds are IPX8 waterproof, meaning they can withstand submersion in water up to 1 meter for 30 minutes. This makes them suitable for workouts and light rain. However, the charging case is not waterproof. Do not expose the charging case to water.
Storage
Store the earbuds in their charging case when not in use to protect them and ensure they remain charged.
Troubleshooting
- Earbuds not pairing: Ensure both earbuds are in the charging case, then open the lid. Check your device's Bluetooth settings and try re-pairing.
- No sound from one earbud: Place both earbuds back in the case, close the lid, wait a few seconds, then open it again. This often re-syncs them.
- Poor sound quality: Ensure eartips provide a good seal. Clean any debris from the earbud nozzles. Check audio source quality.
- Charging issues: Verify the USB-C cable is securely connected to both the case and the power source. Clean the charging contacts on the earbuds and inside the case.
- Low latency issues (gaming/video): Ensure your device supports Bluetooth 5.3 and that there are no significant obstacles between your device and the earbuds.
Specifications
| Feature | Detail |
|---|---|
| Model Name | NC9 |
| Noise Control | Hybrid Active Noise Cancellation (up to 45dB) |
| Microphones | 6 Mics with ENC Clear Call Technology |
| Bluetooth Version | 5.3 |
| Wireless Range | Up to 15 meters (49 feet) |
| Water Resistance | IPX8 (Earbuds only) |
| Total Playtime (with case) | Up to 59 hours (ANC off) / 42 hours (ANC on) |
| Earbud Playtime (single charge) | 14 hours (ANC off) / 10 hours (ANC on) |
| Charging Time | 1.5 hours (earbuds and case) |
| Audio Driver Size | 10mm (OrigX Acoustic 2.0) |
| Control Type | Touch Control / APP |
| Charging Case Battery Capacity | 500 mAh |
Warranty and Support
TOZO products come with a standard manufacturer's warranty. For detailed warranty information, product support, or technical assistance, please visit the official TOZO website or contact their customer service. You can often find contact details and FAQs on the product packaging or the TOZO brand store online.
For the latest information and support, please visit: www.tozostore.com
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