Introduction
Welcome to the world of Arcade1Up! This manual provides essential information for the assembly, operation, and maintenance of your new Full-Size Claw Machine. Please read these instructions carefully before setup and use to ensure safe and optimal performance. This machine is designed for entertainment and allows for customizable prize fillings, offering hours of fun for all ages.
Safety Information
- Always supervise children during operation.
- Ensure the machine is placed on a stable, level surface to prevent tipping.
- Keep hands and foreign objects away from moving parts, especially the claw mechanism, during operation.
- Do not attempt to modify or disassemble the machine beyond the instructions provided.
- Unplug the machine from the power outlet before cleaning or performing any maintenance.
- Use only the power adapter supplied with the unit.
What's in the Box
Carefully unpack all components and verify that you have received the following items:
- Arcade1Up Full-Size Claw Machine (unassembled components)
- 12 Plastic Capsules
- Assembly Hardware Kit
- Power Adapter

Image: The Arcade1Up Full-Size Claw Machine, showcasing its overall design and light-up marquee.
Setup and Assembly
Assembly typically takes 2-3 hours. It is recommended to have two people for certain steps. Follow the detailed instructions provided in the separate assembly guide included with your product. Ensure all connections are secure before powering on the machine.
- Unpacking: Carefully remove all parts from the packaging. Keep the packaging materials until assembly is complete in case of returns or exchanges.
- Base Assembly: Assemble the base structure according to the diagrams in the assembly guide.
- Side Panels and Back Panel: Attach the side and back panels, ensuring they are securely fastened.
- Claw Mechanism Installation: Install the claw mechanism and its associated wiring as directed.
- Control Panel Attachment: Secure the control panel to the main unit.
- Top Marquee and Lighting: Install the light-up marquee and connect its power.
- Power Connection: Once fully assembled, connect the power adapter to the machine and then to a wall outlet.

Image: The Arcade1Up Claw Machine shown next to a person, illustrating its full-size dimensions of 22.5 x 22 x 61.25 inches.
Operating Instructions
Powering On and Initial Setup
Plug the machine into a standard electrical outlet. The light-up marquee will illuminate, and the machine will enter standby mode.
Filling the Machine
The machine comes with 12 plastic capsules. You can fill these capsules or the machine directly with various small prizes such as candy, plush toys, or other unique items. Ensure items are not too heavy or large for the claw to grasp.

Image: The interior of the Arcade1Up Claw Machine, showcasing various colorful capsules and small plush toys ready for play.
Playing the Game
- Start Button: Press the start button to begin a game.
- Joystick Control: Use the joystick to move the claw left, right, forward, and backward to position it over your desired prize.
- Drop Button: Once positioned, press the drop button to lower the claw. The claw will automatically attempt to grasp the prize and return to the prize chute.
- Prize Retrieval: Collect your prize from the prize out area.

Image: A top-down perspective of the Arcade1Up Claw Machine's control panel, showing the joystick and buttons, along with the prize collection area.
Adjustable Settings
- Sound Volume: Adjust the sound volume using the dedicated control to set the perfect ambiance.
- Difficulty Levels: The machine features three difficulty levels: Easy, Medium, and Scam Mode. Refer to the assembly guide for instructions on how to change these settings, which typically involve internal adjustments to the claw's grip strength.
Video: An official video from Fulfillment Express US demonstrating the Arcade1Up Claw Machine in operation, showcasing its features and gameplay.
Maintenance
- Cleaning: Use a soft, dry cloth to wipe down the exterior surfaces. For stubborn marks, a slightly damp cloth with mild soap can be used, followed by a dry cloth. Avoid abrasive cleaners or solvents.
- Interior Cleaning: Periodically remove prizes and wipe the interior surfaces to prevent dust buildup.
- Claw Mechanism: Ensure the claw mechanism is free of obstructions. Do not lubricate the claw or its moving parts unless specifically instructed by customer support.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not power on. | Power cord not connected; outlet not active. | Ensure power cord is securely plugged into the machine and a working wall outlet. Test the outlet with another device. |
| Claw does not move. | Loose connection; obstruction; motor issue. | Check all internal wiring connections (refer to assembly guide). Ensure no prizes or debris are obstructing the claw's movement. If the issue persists, contact customer support. |
| Claw does not grip prizes. | Difficulty setting too high; prizes too heavy/large. | Adjust the difficulty setting to 'Easy' or 'Medium'. Ensure prizes are within the recommended size and weight limits for the claw. |
| No sound or low sound. | Volume too low; speaker issue. | Increase the volume using the dedicated control. If no sound, contact customer support. |
Specifications
- Model Number: GEN-W-402600
- Dimensions (Assembled): 22.5 x 22 x 61.25 inches (Length x Width x Height)
- Weight: Approximately 80 Pounds
- Power Input: Standard AC Adapter (included)
- Manufacturer: Tastemakers LLC
- Country of Origin: China
- Features: Light-Up Marquee, Adjustable Sound Volume, Three Difficulty Levels (Easy, Medium, Scam Mode), Customizable Fillings
Warranty and Support
Arcade1Up products are designed for durability and performance. For warranty information, please refer to the warranty card included with your product or visit the official Arcade1Up website. If you encounter any issues not covered in the troubleshooting section, or require replacement parts, please contact Arcade1Up Customer Support:
- Website: arcade1up.com/support
- Phone: Refer to the support section on the website for regional contact numbers.
Please have your model number (GEN-W-402600) and proof of purchase ready when contacting support.





