Lexar Professional Go Portable SSD with Hub User Manual

Introduction

The Lexar Professional Go Portable SSD with Hub is designed to expand storage and connectivity for mobile devices and computers. This ultracompact solution offers high-speed data transfer and robust protection, making it suitable for demanding tasks such as 4K video recording.

Figure 1: Lexar Professional Go Portable SSD with Hub. The image displays the compact, silver-colored SSD unit and the accompanying hub, highlighting their sleek design.

What's in the Box

• Portable SSD
• Hub
• Silicone protective case
• Cold-shoe adapter cable
• USB Type-C male-to-female adapter
• USB Type-C male-to-male adapter
• Storage box & strap
• Label stickers
• Storage bag

Figure 2: All components included in the product packaging. This visual representation helps users verify package contents.

Setup

1. Connecting the Portable SSD

The portable SSD features a USB Type-C connector. It can be used independently or connected to the hub.

• Direct Connection: Insert the SSD's USB Type-C connector directly into a compatible device's USB-C port (e.g., iPhone 15 Pro/Max, tablet, laptop). Ensure the connection is firm and fully inserted.
• Using Adapters: For devices with different USB ports, use the provided USB Type-C male-to-female or male-to-male adapters as needed.

Figure 3: Close-up of the SSD's USB-C connector and the importance of full insertion. The image shows a visual guide for proper connection, indicating "Fully inserted" with a green checkmark and "Not fully inserted" with a red cross.

2. Connecting the Hub

The hub expands connectivity with multiple USB Type-C ports for various peripherals.

• Attach SSD to Hub: The portable SSD securely attaches to the hub via a dedicated slot. Ensure it clicks into place for a stable connection.
• Connect Hub to Device: Use the integrated USB Type-C connector on the hub to connect it to your mobile phone, tablet, or computer.
• Add Peripherals: Utilize the hub's additional USB Type-C ports for power connection, accessory connection (e.g., lighting, microphones), or other USB Type-C adapter connections.

Figure 4: Diagram illustrating the hub's various USB Type-C ports for power, accessories, and adapter connections, enabling a comprehensive professional setup.

Operating Instructions

Using with iPhone 15 Pro/Max (or above)

The Lexar Professional Go Portable SSD with Hub is optimized for seamless 4K 60fps ProRes video recording directly from compatible iPhone models.

• Connect the SSD (or hub with SSD) to your iPhone's USB-C port.
• Ensure your iPhone recognizes the external storage. You may need to unlock your iPhone to allow accessory access.
• Begin recording video. The iPhone will automatically direct ProRes footage to the connected SSD, preventing internal storage limitations.

Figure 5: An iPhone mounted on a gimbal, connected to the Lexar SSD and hub, demonstrating its use for recording Apple ProRes video in 4K 60FPS.

Using with Other Devices

The SSD and hub are compatible with a wide range of devices including desktops, tablets, and smartphones (via USB-C).

• Connect the SSD or hub to your device's USB-C port.
• The device should recognize the SSD as an external drive. You may need to access it through your device's file management system.
• Drag and drop files to transfer data.

Figure 6: Four panels showing the Lexar SSD connected to an iPhone on a gimbal, an iPhone in hand, a laptop, and a tablet, illustrating its broad compatibility.

Data Transfer Speeds

The Lexar Professional Go Portable SSD with Hub supports USB 3.2 Gen 2, offering blazing-fast performance up to 1050MB/s read and 1000MB/s write speeds. This ensures swift backups and seamless 4K recording without dropped frames.

Figure 7: A hand holding an iPhone with the Lexar SSD attached, displaying "UP TO 1050 MB/s READ" and "1000 MB/s WRITE" to highlight its high-speed performance.

Features

• Ultra-compact Design: Designed for portability, allowing you to carry it anywhere for spontaneous creativity.
• Wireless Plug-and-Play: Type-C connector eliminates the need for tangled cables. Ensure the drive is completely inserted for proper function.
• Apple ProRes Capture: Specifically designed to capture brilliant Apple ProRes footage and store it with ease.
• Versatile Hub: The included hub features four USB Type-C ports, along with adapters and cables, providing flexibility to customize your setup for various shooting scenarios.
• High-Speed Performance: Achieves up to 1050MB/s read and 1000MB/s write for seamless 4K recording and swift backups.
• Rugged Durability: Dust-proof and water-resistant (rated IP65), and drop-resistant up to 1 meter, making it suitable for travel and outdoor use.
• 256-bit AES Encryption: Provides secure data protection.

Figure 8: Visual representation of the SSD's IP65 dust and water resistance, 1-meter drop resistance, and 256-bit AES encryption for enhanced durability and security.

Maintenance

Care and Cleaning

• Keep the device free from dust and debris. Use a soft, dry cloth for cleaning.
• Avoid exposing the device to extreme temperatures or direct sunlight for prolonged periods.
• While IP65 rated for dust and water resistance, avoid intentional submersion or exposure to high-pressure water jets.

Storage

• When not in use, store the SSD and hub in the provided storage bag or case to protect them from physical damage.
• Utilize the silicone protective case for the SSD to add an extra layer of protection.

Troubleshooting

Device Not Recognized

• Check Connection: Ensure the SSD or hub is firmly and completely inserted into the device's USB-C port. A loose connection is a common cause.
• Unlock Device: For mobile devices like iPhones, ensure the device is unlocked to allow accessory connection.
• Try Different Port/Cable: Test with another USB-C port on your device or a different compatible cable/adapter if available.
• Restart Device: Restart your host device (phone, tablet, computer) and try connecting again.
• Check Device Compatibility: Verify that your device supports external storage via USB-C and the necessary protocols (e.g., USB 3.2 Gen 2).

Slow Data Transfer

• Verify USB Standard: Ensure your device's USB-C port supports USB 3.2 Gen 2 speeds. Older USB standards will result in slower transfers.
• Cable Quality: Use the provided high-quality cables or other certified USB 3.2 Gen 2 cables. Lower quality or longer cables can degrade performance.
• Background Processes: Close any unnecessary applications or background processes on your host device that might be consuming system resources.
• Drive Fragmentation: While less common with SSDs, ensure the drive is not excessively fragmented (for traditional hard drives) or that the file system is healthy.

Overheating

• During intensive operations like 4K video recording, the SSD may become warm. This is normal.
• Ensure adequate airflow around the device. Avoid covering it during operation.
• If the device becomes excessively hot and performance degrades, disconnect it and allow it to cool down before resuming use.

Specifications

Warranty and Support

The Lexar Professional Go Portable SSD with Hub comes with a Five-year limited warranty.

For technical support, warranty claims, or additional information, please visit the official Lexar website or contact their customer service department.

Optional data recovery plans are available for purchase:

• 2-Year Data Recovery Plan
• 3-Year Data Recovery Plan