SYNCO XTalk XPro2 2.4GHz Wireless Intercom Headset System

1. Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your SYNCO XTalk XPro2 2.4GHz Wireless Intercom Headset System. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Figure 1: SYNCO XTalk XPro2 Headset System and Accessories

2. Product Overview

The SYNCO XTalk XPro2 is a full-duplex wireless intercom headset system designed for professional team communication. Key features include:

• Enhanced Signal Reception: External antennas provide a reliable 500m (1640ft) connection range.
• Advanced Noise Reduction: Features 2.0 AEC algorithm (150Hz to 7KHz) for clear voice recognition in noisy environments.
• Flexible Team Communication: Supports up to 13-unit connections with group expansion technology.
• Boost Mode: Enhances signal strength for stable communication through obstacles.
• Dominant Mode: One-button remote muting function for the Master headset.
• Long Battery Life: Over 24 hours of use with rechargeable and replaceable batteries.
• Real-Time Monitoring: 3.5mm monitoring jack for simultaneous communication and device audio monitoring.

Figure 2: Enhanced Signal Reception

Figure 3: Advanced AEC Noise Reduction

3. Setup

3.1 Manual Pairing

Follow these steps to manually pair your headsets:

1. Power on all headsets.
2. Set one headset as the Master and the others as Level 1.
3. Within 1 minute, long press all 'A' buttons. Release after the first beep. You will hear "Pairing Succeed".
4. Restart all headsets.

3.2 Using SYNCO EasyGo Software

For quick firmware upgrades, voice pack installations, and headset pairing, use the SYNCO EasyGo software. Refer to the user guide for software download and usage instructions from the SYNCO official site.

Figure 4: SYNCO EasyGo Software Interface

4. Operating Instructions

4.1 Volume Settings

Short press the volume '+' or '-' buttons on the headset to adjust the listening volume.

4.2 Mute/Unmute Microphone

To mute or unmute the microphone, rotate the boom arm up or down. Rotating it up mutes the microphone, and rotating it down unmutes it.

4.3 Noise Cancellation

Short press button 'B' to toggle noise cancellation on or off. You will hear a beep to confirm the change.

4.4 Dominant Mode

Press and hold button 'B' to enter Dominant Mode. This mode allows the Master headset to mute all remote headsets instantly. Release the button to exit Dominant Mode.

4.5 Boost Mode

Long press the volume '-' button to hear a "beep", then release to switch between Mode 1, Mode 2, and Mode 3. Mode 2 is the default. Boost Mode enhances signal strength for stable communication, especially through obstacles.

4.6 Real-Time Monitoring

Connect the headset to a device (e.g., camera, recorder) via the 3.5mm TRS port for real-time audio monitoring. This port is for monitoring only and does not output audio.

Figure 5: Real-Time Monitoring Setup

5. Indicators

The LED indicator on the microphone boom arm provides status information:

• Green Light Steady: Pairing Succeed
• Green Light Flashing Slow: Not Connected
• Green/Yellow Lights Alternating: Noise Cancellation Off
• Red Light Flashing Slow: Low Battery
• Red Light Steady: Charging

6. Maintenance

To ensure the longevity and optimal performance of your SYNCO XTalk XPro2 headset system, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the headset. Avoid using harsh chemicals or abrasive materials.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: The system uses rechargeable and replaceable Lithium-Ion batteries. Ensure batteries are fully charged before extended use and stored properly if not used for long periods.
• Microphone Protection: Keep the microphone foam cover clean and replace if damaged to maintain audio quality.

Figure 6: 24-Hour Battery Life

7. Troubleshooting

If you encounter issues with your SYNCO XTalk XPro2 system, refer to the following common problems and solutions:

• No Audio/Intermittent Connection:
  • Ensure all headsets are powered on and fully charged.
  • Verify proper pairing between Master and Level 1 headsets (refer to Section 3.1).
  • Check the operating range; move closer to the Master headset.
  • Restart all headsets.
• Poor Audio Quality/Excessive Noise:
  • Ensure Noise Cancellation is activated (refer to Section 4.3).
  • Check microphone position and ensure it is not obstructed.
  • Verify that the microphone boom arm is fully down for unmuted operation.
• Headset Not Charging:
  • Ensure the charging cable is securely connected to both the headset and the power source.
  • Check the power source for functionality.
  • Verify the charging indicator (Red Light Steady) as per Section 5.

8. Specifications

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official SYNCO website or contact their customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.