Introduction
Thank you for choosing the GGSTOPWATER Open Ear Headphones, Model JM13. These headphones are designed to provide a comfortable listening experience while maintaining awareness of your surroundings. Featuring Bluetooth 5.4 connectivity and an IPX5 waterproof rating, they are suitable for various activities including sports, gaming, and driving.
Please read this manual carefully to ensure proper use and to maximize the performance and lifespan of your device.
Package Contents
Verify that all items are present in your package:
- True Wireless Bluetooth Headphones (2 units)
- Headset Charging Compartment (1 unit)
- Type-C Charging Cable (1 unit)
- User Manual (1 unit)
- Silicone Lanyard (1 unit)
Product Overview
The GGSTOPWATER JM13 headphones feature an open-ear design with ear hooks for a secure and comfortable fit. The charging case is designed for portability and convenience.
Setup
1. Charging the Headphones and Case
Before first use, fully charge the headphones and the charging case. Place the headphones into the charging case. Connect the Type-C charging cable to the charging port on the case and plug the other end into a USB power source.
- Charging Time: Approximately 1.5 hours for a full charge.
- Headset Usage Time: Up to 4 hours on a single charge.
- Standby Time: Up to 120 hours.
2. Wearing the Headphones
The open-ear design with ear hooks ensures a stable and comfortable fit without entering the ear canal.
- Pick up the headset from the charging case.
- Wear it along the back of your ear, positioning the speaker over your ear canal.
- Gently adjust the headphones to a comfortable and secure position.
3. Bluetooth Pairing
The headphones utilize Bluetooth 5.4 for a stable and fast connection. They support multi-device linking and are compatible with iOS, Android, and Windows systems.
- Ensure the headphones are charged and powered on.
- Open the Bluetooth settings on your device (smartphone, tablet, laptop).
- Search for available devices and select "JM13" from the list.
- Once connected, you will hear a confirmation tone, and the device will show as 'Connected'.
Operating Instructions
Touch Controls
The headphones feature intuitive touch controls for managing calls and music playback.
| Action | Function (Telephone Mode) | Function (Music Mode) |
|---|---|---|
| Long press 2s | Reject call | N/A |
| Click | Answer incoming call | N/A |
| Click again | Hang up call | N/A |
| Double touch (L) | N/A | Play previous song |
| Double touch (R) | N/A | Play next song |
| Single touch | N/A | Play/Pause |
| Long press 3s | Power on/off | Power on/off |
| Three touch (L) | N/A | Volume down |
| Three touch (R) | N/A | Volume up |
Multi-Point Connection
The headphones support connecting to multiple devices simultaneously. This allows you to seamlessly switch between, for example, your smartphone and laptop without needing to re-pair each time. Ensure both devices are paired with the headphones. The headphones will prioritize audio from the active device.
Maintenance
Cleaning
Regular cleaning helps maintain sound quality and hygiene:
- Use a soft, dry, lint-free cloth to wipe the headphones and charging case.
- Do not use harsh chemicals, cleaning solvents, or strong detergents.
- Avoid getting moisture into any openings.
Storage
When not in use, store the headphones in their charging case to protect them from dust and damage. Store in a cool, dry place away from extreme temperatures.
Water Resistance (IPX5)
The headphones are rated IPX5 water-resistant, meaning they can withstand splashes of water and sweat. This makes them suitable for workouts and light rain exposure. However, they are not designed for submersion in water or for use during heavy rain or showering. Ensure the charging port is dry before charging.
Troubleshooting
If you encounter issues with your GGSTOPWATER JM13 headphones, please refer to the following common solutions:
- No Power: Ensure the headphones and charging case are fully charged.
- Cannot Pair:
- Ensure Bluetooth is enabled on your device and the headphones are within range.
- Turn off and then turn on the headphones.
- Delete "JM13" from your device's Bluetooth list and attempt to re-pair.
- If only one earbud connects, try placing both back in the case, closing it, and then reopening to reset.
- No Sound or Low Volume:
- Check the volume level on both your connected device and the headphones using the touch controls.
- Ensure the headphones are properly seated on your ears.
- Confirm that the headphones are connected to the correct audio output on your device.
- Unresponsive Touch Controls:
- Ensure your fingers are clean and dry when using touch controls.
- Restart the headphones by placing them in the charging case and taking them out again.
- Charging Issues:
- Verify the charging cable is securely connected to both the case and the power source.
- Try a different Type-C cable and power adapter.
- Ensure the charging contacts on the headphones and inside the case are clean and free of debris.
If these steps do not resolve your issue, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Name | JM13 |
| Brand | GGSTOPWATER |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.4 |
| Ear Placement | Open Ear |
| Earpiece Shape | Ear hook |
| Water Resistance Level | IPX5 (Water Resistant, Sweatproof) |
| Noise Control | Active Noise Cancellation |
| Audio Driver Type | Dynamic Driver (16mm) |
| Frequency Range | 20 Hz - 20,000 Hz |
| Impedance | 32 Ohm |
| Control Method | Remote (Touch) |
| Battery Type | Lithium Polymer |
| Item Weight | 4.6 ounces |
| Material | Silicone |
| Compatible Devices | Laptops, Tablets, Cellphones (iOS, Android, Windows) |
Warranty and Support
GGSTOPWATER products are manufactured to high-quality standards. For information regarding warranty coverage, please refer to the warranty card included in your product packaging or contact your retailer. Keep your purchase receipt as proof of purchase.
Customer Support
If you have any questions, concerns, or require technical assistance, please contact GGSTOPWATER customer support through the retailer's platform or the official GGSTOPWATER website. Please have your product model (JM13) and purchase details ready when contacting support.