1. Product Overview
The ACEMAGIC AX16PRO is a high-performance laptop designed for both productivity and light gaming. Featuring an AMD Ryzen 7 5700U processor, ample memory, and fast storage, it offers a smooth and responsive user experience. Its 16.1-inch Full HD IPS display provides clear visuals, while modern connectivity options ensure you stay connected.

Figure 1.1: ACEMAGIC AX16PRO Laptop
2. What's in the Box
Upon unboxing your ACEMAGIC AX16PRO, please verify that all the following items are included:
- 1 × ACEMAGIC AX16PRO Laptop
- 1 × Power Adapter
- 1 × User Manual (this document)
3. Setup Guide
3.1 Initial Power On
- Connect Power: Plug the power adapter into the Type-C DC Jack on the laptop and then into a power outlet.
- Power On: Open the laptop lid and press the power button, typically located on the top-right of the keyboard.
- First Boot Setup: Follow the on-screen instructions to complete the Windows 11 setup process. This includes selecting your region, language, and setting up your user account.
Video 3.1: Demonstration of the ACEMAGIC AX16PRO laptop's boot-up process and initial Windows 11 setup screen. This video shows the ACEMAGIC logo appearing, followed by a "Just a moment..." loading screen, and finally the Windows 11 setup interface where language selection is prompted.
4. Operating Instructions
4.1 Keyboard and Touchpad
The laptop features a full-sized keyboard with a numeric keypad and a backlit function for comfortable typing in various lighting conditions. The touchpad supports multi-touch gestures for navigation.

Figure 4.1: The backlit keyboard of the ACEMAGIC AX16PRO, illustrating the ability to toggle the backlight on or off for improved visibility.
4.2 Display Features
The 16.1-inch IPS Full HD (1920x1080) display offers vibrant colors and wide viewing angles. Its thin-bezel design maximizes screen space for an immersive visual experience.

Figure 4.2: Visual representation of the ACEMAGIC AX16PRO's 16.1-inch IPS Full HD display, emphasizing its 1920x1080 resolution and immersive viewing experience.
5. Connectivity
5.1 Wi-Fi 6
The ACEMAGIC AX16PRO supports Wi-Fi 6 (802.11ax) for faster and more reliable wireless internet connections, reducing latency and improving network efficiency compared to older Wi-Fi standards.

Figure 5.1: Illustration highlighting the Wi-Fi 6 technology integrated into the ACEMAGIC AX16PRO laptop, demonstrating its speed advantage over Wi-Fi 5.
5.2 Bluetooth 5.2
Integrated Bluetooth 5.2 allows for seamless connection with wireless peripherals such as headphones, mice, and keyboards, providing a stable and strong signal.
6. Ports and Interfaces
The laptop is equipped with a variety of ports to meet your connectivity needs:
- 1 × Webcam
- 2 × USB 3.2 Ports
- 1 × HDMI Port
- 1 × Type-C (Full function) Port
- 1 × 3.5mm Audio/Mic Jack
- 1 × TF Card Socket
- 1 × Type-C DC Jack (for power)

Figure 6.1: Detailed diagram of the ACEMAGIC AX16PRO laptop's various ports and their locations, including USB, HDMI, Type-C, audio jack, and TF card slot.
7. Storage and Memory
The ACEMAGIC AX16PRO comes with 16GB of DDR4 RAM and a 512GB M.2 NVMe SSD, providing fast boot times and efficient multitasking. Both RAM and SSD are upgradeable:
- RAM: Supports dual-channel DDR4 memory, upgradeable up to 64GB (2x32GB).
- SSD: Supports NVMe/NGFF SSD upgrade up to 2TB.

Figure 7.1: Visual representation of the laptop's internal components, highlighting the 16GB DDR4 memory and 512GB NVMe SSD for fast response multitasking.
8. Battery Management
The laptop is equipped with a 53Wh battery, offering approximately 8 hours of battery life under typical usage conditions. To maximize battery lifespan:
- Avoid fully discharging the battery frequently.
- Store the laptop in a cool, dry place when not in use for extended periods.
- Use the provided power adapter for charging.

Figure 8.1: An image illustrating the ACEMAGIC AX16PRO's 53.58 Wh battery capacity and its capability to provide up to 8 hours of battery life.
9. Maintenance
9.1 General Care
- Keep the laptop away from liquids and extreme temperatures.
- Avoid placing heavy objects on the laptop.
- Transport the laptop in a protective sleeve or bag.
9.2 Cleaning
- Use a soft, lint-free cloth to clean the screen and exterior.
- For stubborn smudges, dampen the cloth slightly with water or a screen-safe cleaner.
- Do not spray cleaners directly onto the laptop.
9.3 Cooling System
The laptop features an efficient cooling system to maintain optimal performance. Ensure the vents are not obstructed to allow for proper airflow.

Figure 9.1: Diagram illustrating the internal cooling system of the ACEMAGIC AX16PRO laptop, designed to dissipate heat efficiently and maintain stable performance.
10. Troubleshooting
10.1 Common Issues and Solutions
Issue | Possible Cause | Solution |
---|---|---|
Laptop does not power on. | Low battery, power adapter issue, or hardware malfunction. | Ensure power adapter is securely connected and outlet is working. Charge the laptop for at least 30 minutes before attempting to power on again. |
Wi-Fi connection issues. | Incorrect Wi-Fi password, router issues, or driver problems. | Verify Wi-Fi password. Restart your router. Update Wi-Fi drivers via Device Manager. |
Slow performance. | Too many applications running, low storage space, or outdated drivers. | Close unnecessary applications. Free up disk space. Update drivers. Consider upgrading RAM or SSD if issues persist. |
Keyboard backlight not working. | Backlight feature is turned off. | Press the dedicated backlight key (often Fn + a specific F-key) to toggle or adjust the backlight intensity. |
11. Specifications
Feature | Detail |
---|---|
Brand | ACEMAGIC |
Model Name | AX16PRO |
Screen Size | 16.1 Inches |
Screen Resolution | 1920 x 1080 pixels (FHD) |
Processor | AMD Ryzen 7 5700U (8 Cores, 16 Threads, up to 4.3GHz) |
RAM | 16GB DDR4 (Expandable to 64GB) |
Hard Drive | 512GB NVMe M.2 2280 SSD (Expandable to 2TB) |
Graphics Coprocessor | AMD Radeon RX Vega 8 (Integrated) |
Operating System | Windows 11 |
Wireless Type | 802.11ax (Wi-Fi 6) |
Bluetooth | Bluetooth 5.2 |
Ports | 2x USB 3.2, 1x HDMI, 1x Type-C (Full function), 1x 3.5mm Audio/Mic, 1x TF Card Socket, 1x Type-C DC Jack |
Battery Life | Approx. 8 Hours (53Wh) |
Item Weight | 3.74 pounds (approx. 1.7 kg) |
Product Dimensions (LxWxH) | 14.52 x 9.19 x 0.74 inches (approx. 36.88 x 23.34 x 1.88 cm) |
12. Warranty and Support
ACEMAGIC provides comprehensive support for your AX16PRO laptop. The product comes with a 12-month quality warranty from the date of purchase. Additionally, lifetime technical support is available for all customers.
12.1 Contacting Support
For technical assistance, warranty claims, or any product-related inquiries, please use the following contact methods:
- Email: service@acemagic.com
- Phone (US): +1 833 988 3568 (Monday-Friday, 9am-5pm EST)
- Amazon Customer Service: Log in to your Amazon account, navigate to "Your Account" > "Your orders", and select "Ask Product Question" for your ACEMAGIC AX16PRO order.
Offline maintenance services are also available at designated maintenance points for exchanges or repairs during the warranty period.

Figure 12.1: ACEMAGIC customer support details, including email, phone number, and Amazon inquiry process.