CiKiKWXO 628-5G-1PK

CiKiKWXO 2.4&5GHz WiFi Indoor Security Camera User Manual

Model: 628-5G-1PK

1. Product Overview

The CiKiKWXO 2.4&5GHz WiFi Indoor Security Camera is designed to provide comprehensive surveillance for your home. Featuring 2K/3MP resolution, 355° pan and 90° tilt capabilities, and dual-band WiFi support, it offers clear video monitoring and flexible placement options. Key features include advanced IR night vision, two-way audio communication, real-time motion detection with alerts, and versatile recording options via micro SD card or cloud storage. This camera is also compatible with popular smart home platforms like Amazon Alexa and Google Assistant.

CiKiKWXO 2.4&5GHz WiFi Indoor Security Camera

Image: CiKiKWXO 2.4&5GHz WiFi Indoor Security Camera with mobile app interface.

Key Features:

  • Dual-Band WiFi Connectivity: Supports both 2.4GHz and 5GHz WiFi networks for stable and flexible connection.
  • 2K/3MP HD Resolution: Provides crystal-clear video quality, capturing fine details for enhanced monitoring.
  • 360° Pan/Tilt Coverage: Offers a wide viewing angle with 355° horizontal and 90° vertical rotation, eliminating blind spots.
  • IR Night Vision: Ensures clear visibility in low-light conditions and complete darkness, providing 24/7 protection.
  • Two-Way Audio: Allows for real-time communication with individuals on the camera's side, ideal for pet monitoring or baby monitoring.
  • Motion Detection & Tracking: Automatically detects movement, sends instant alerts to your smartphone, and can track the detected object.
  • Flexible Recording Options: Supports local storage via micro SD card (up to 128GB, not included) and cloud storage services.
  • Smart Home Integration: Compatible with Amazon Alexa and Google Assistant for voice control and integrated smart home systems.
Key features of CiKiKWXO security camera

Image: Visual representation of the camera's key features including 2K resolution, night vision, two-way audio, 24/7 recording, motion detection, push notifications, and compatibility with Alexa and Google Assistant.

2K 3MP HD Resolution comparison

Image: Comparison showing the clarity of 2K 3MP HD resolution versus standard 1080p, highlighting improved detail.

360 degree pan and tilt coverage

Image: Diagram illustrating the camera's 355° horizontal and 90° vertical rotation for comprehensive room coverage.

2. What's in the Box

Please check the contents of your package to ensure all items are present and in good condition:

  • CiKiKWXO 2.4&5GHz WiFi Indoor Security Camera
  • Power Adapter
  • Charging Cable
  • Instruction Manual
  • Mounting Screw set
  • Stand

Video: An unboxing and initial setup guide for the CiKiKWXO 5G Indoor camera, demonstrating how to insert the SD card and connect power.

3. Setup Guide

3.1 Initial Physical Setup

  1. Insert Micro SD Card (Optional): Gently push the camera lens upwards to reveal the micro SD card slot. Insert the micro SD card (up to 128GB, not included) with the metal contacts facing the camera lens.
  2. Connect Power: Connect the provided charging cable to the camera's power port and plug the power adapter into a wall outlet. The camera will perform a self-test, indicated by its lens rotating.

Video: Demonstrates how to insert the micro SD card and connect the power supply to the camera, followed by the camera's self-test sequence.

3.2 App Download and Connection

Download the "Tris Home" app from your device's app store. Register an account and log in. Ensure your mobile phone is connected to a 2.4GHz or 5GHz WiFi network (public WiFi is not supported) and that Bluetooth is enabled.

  1. Add Device: In the "Tris Home" app, click the "+" icon to add a new device.
  2. Bluetooth Pairing (Recommended): If prompted, allow the app to discover devices via Bluetooth. Select your camera from the list and follow the on-screen instructions to input your WiFi password. The camera will automatically pair.
  3. QR Code Pairing (Alternative): If Bluetooth pairing fails or is not preferred, select the QR code pairing option. The app will display a QR code. Point your phone's screen with the QR code towards the camera lens, maintaining a distance of 25-35 cm. The camera will scan the code and confirm successful configuration with a voice prompt.

Video: Detailed steps on connecting the camera to the "Tris Home" app using both Bluetooth pairing and QR code scanning methods.

Dual-Band Wi-Fi coverage

Image: Illustration showing the coverage areas of 2.4GHz and 5GHz WiFi bands, emphasizing the camera's dual-band capability.

3.3 Alexa Integration

To integrate your CiKiKWXO camera with Amazon Alexa:

  1. Access Alexa Settings: In the "Tris Home" app, navigate to the "Me" section (usually found at the bottom right).
  2. Select Alexa: Under "Third party voice service," tap on "Alexa."
  3. Bind Account: Log in with your Amazon account credentials. Ensure you use the account linked to your Alexa devices.
  4. Bind Camera: Select the camera(s) you wish to bind to Alexa and confirm.
  5. Voice Control: Once successfully bound, you can use voice commands like "Alexa, show me the [camera name]" (e.g., "Alexa, show me the room") on your Alexa-enabled display devices.

Video: Step-by-step instructions on how to bind your CiKiKWXO camera to an Amazon Alexa device for voice control and live view on compatible displays.

Works with Alexa and Google Assistant

Image: Visual confirmation that the camera is compatible with Amazon Alexa and Google Assistant.

4. Operating the Camera

4.1 Live View and Pan/Tilt Control

Once connected, open the "Tris Home" app and select your camera to view the live feed. Use the on-screen controls to pan (horizontal rotation) and tilt (vertical rotation) the camera lens to adjust your viewing angle. This allows for comprehensive coverage of the monitored area.

360 degree pan and tilt coverage

Image: Illustrates the camera's pan and tilt capabilities within a room setting, showing its ability to cover a wide area.

4.2 Two-Way Audio

The camera features a built-in microphone and speaker. Tap the microphone icon in the app's live view to speak through the camera, and listen to audio from the camera's environment. This is useful for communicating with family members, pets, or deterring intruders.

Two-way audio communication

Image: Depicts a user communicating through the camera's two-way audio feature with a child.

4.3 Motion Detection and Alerts

The camera is equipped with intelligent motion detection. When motion is detected, the camera can automatically track the moving object and send instant push notifications to your smartphone. You can customize motion detection sensitivity and alert settings within the app.

Human Detection feature

Image: Illustrates the human detection feature, showing how the camera identifies and highlights people in its view.

Instant App Notify for motion detection

Image: Shows a smartphone receiving an instant notification for detected motion, indicating a person has been identified.

4.4 Night Vision

The camera automatically switches to IR night vision mode in low-light conditions, providing clear black and white video footage even in complete darkness. This ensures continuous monitoring and security around the clock.

Crystal clear night vision

Image: Demonstrates the camera's crystal clear night vision capability, showing a clear view of a sleeping baby in a dark room.

4.5 Recording and Storage

The camera supports two primary recording methods:

  • Micro SD Card Storage: Insert a micro SD card (up to 128GB, not included) into the camera for continuous 24/7 recording or event-triggered recording.
  • Cloud Storage: Utilize the optional cloud storage service for secure, off-site storage of your video footage. A free 30-day trial may be available.
24/7 Continuous Recording options

Image: Illustrates the 24/7 continuous recording feature with options for cloud storage (subscription needed) and micro SD card storage.

4.6 Device Sharing

You can share access to your camera with other users through the "Tris Home" app. This allows multiple family members to view the live feed and receive alerts.

  1. Access Device Manager: In the app, select the camera you wish to share and click on the menu icon (usually three horizontal lines) to access the Device Manager.
  2. Select Share: Choose the "Share" option from the menu.
  3. Choose Permissions: Select the specific permissions you want to grant to the shared user (e.g., PTZ control, intercom, local storage access).
  4. Generate QR Code: The app will generate a QR code for sharing.
  5. Scan QR Code: The recipient needs to register and log into the "Tris Home" app on their phone. They then click the scan icon and scan the QR code displayed on your phone. The device will be successfully shared.

Video: Instructions on how to share your CiKiKWXO camera device with another user through the "Tris Home" app using a QR code.

5. Maintenance

  • Cleaning: Regularly wipe the camera lens and body with a soft, dry cloth to remove dust and smudges. Avoid using harsh chemicals or abrasive materials.
  • Firmware Updates: Check the "Tris Home" app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
  • Secure Placement: Ensure the camera is securely mounted or placed on a stable surface to prevent accidental falls or damage.
  • Power Supply: Use only the original power adapter and cable provided with the camera to prevent damage and ensure proper operation.
Ceiling, wall, and surface placement options

Image: Shows various installation options for the camera, including tabletop, wall-mounted, and ceiling-mounted setups.

6. Troubleshooting

IssuePossible CauseSolution
Camera offline/Cannot connect to WiFiIncorrect WiFi password, weak signal, router issues, camera not reset.
  • Ensure correct WiFi password.
  • Move camera closer to the router.
  • Restart your router.
  • Reset Camera: If the camera does not have a voice prompt or connection fails, press and hold the reset button (located near the SD card slot, push lens up to access) for 5-10 seconds until you hear "Restore factory settings, please don't power off." Then try connecting again.
Poor video qualityWeak WiFi signal, dirty lens, insufficient lighting.
  • Improve WiFi signal strength.
  • Clean the camera lens with a soft cloth.
  • Ensure adequate lighting for optimal daytime video.
No motion detection alertsMotion detection disabled, sensitivity too low, app notifications off.
  • Enable motion detection in app settings.
  • Adjust motion detection sensitivity.
  • Ensure app notifications are enabled on your phone.
SD card not recordingSD card full, corrupted, or not inserted correctly.
  • Check SD card status in app; format if necessary.
  • Ensure SD card is inserted correctly.
  • Replace SD card if corrupted.

7. Specifications

FeatureDetail
Model NameTV-C01
Item Model Number628-5G-1PK
Indoor/Outdoor UsageIndoor
Connectivity ProtocolWi-Fi (2.4GHz & 5GHz Dual Band)
Video Capture Resolution1920p (2K/3MP Effective Still Resolution)
Pan/Tilt Range355° Horizontal, 90° Vertical
Night Vision Range33 Feet
Storage OptionsMicro SD (up to 128GB), Cloud Storage
Two-Way AudioYes
Motion SensorYes (with Motion Tracking)
Compatible DevicesTablet, Smartphone
Controller TypeGoogle Assistant, Amazon Alexa, App
Power SourceCorded Electric (5 Volts)
MaterialAcrylonitrile Butadiene Styrene (ABS)
Product Dimensions3.15 x 3.15 x 4.72 inches
Item Weight10.9 ounces

8. Warranty and Support

CiKiKWXO is committed to providing high-quality products and excellent customer service. Your purchase includes:

  • 2-Year Warranty: Enjoy peace of mind with a comprehensive 2-year warranty covering manufacturing defects.
  • 30-Day Money Back Guarantee: If you are not satisfied with your purchase, you may be eligible for a refund within 30 days.
  • Lifetime Technical Support: Access dedicated technical support for the lifetime of your product.
  • 24/7 Online Chat: For immediate assistance, our support team is available 24 hours a day, 7 days a week via online chat.

For any inquiries or support needs, please refer to the contact information provided in your product packaging or visit the official CiKiKWXO website.

Warranty and support icons

Image: Icons representing 2-year warranty, 30-day money back, lifetime tech support, and 24/7 online chat support.

Related Documents - 628-5G-1PK

Preview 3MP Indoor WiFi Pan & Tilt Camera User Manual VIE_IPC01
User manual for the 3MP Indoor WiFi Pan & Tilt Camera (Model: VIE_IPC01), covering product introduction, installation, app connection, FAQ, safety precautions, and FCC compliance.
Preview Energizer Smart Light Bulb Security Camera Quick Start Guide
A quick start guide for setting up and installing the Energizer Smart 5GHz Wifi Light Bulb Security Camera. Includes package contents, what you need, and step-by-step instructions for app connection and device pairing.
Preview Arlo Essential Pan Tilt Indoor Camera User Manual: Setup & Features
User manual for the Arlo Essential Pan Tilt Indoor Camera (VMC2073, VMC3073). Covers setup, features, Wi-Fi tips, troubleshooting, and support resources.
Preview Laxihub P2(T) Smart Pan Tilt Wi-Fi Camera Quick Guide
A quick start guide for the Laxihub P2(T) Smart Pan Tilt Wi-Fi Camera, covering packing list, product description, installation, product configuration, specifications, and legal notices.
Preview eufy Security Indoor Cam 2K Pan & Tilt - 2K Indoor Security Camera
Detailed overview of the eufy Security Indoor Cam 2K Pan & Tilt, featuring 2K resolution, AI detection for humans and pets, night vision, pan/tilt tracking, and smart zones. Includes hardware specifications and setup requirements.
Preview Imou Ranger 2C 3MP-H1: 3MP Wi-Fi Pan & Tilt Security Camera
Discover the Imou Ranger 2C 3MP-H1, a 3MP Wi-Fi Pan & Tilt security camera with Human Detection, Smart Tracking, two-way talk, and diversified storage options for comprehensive home monitoring.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.