Sonos Arc Ultra Soundbar User Manual

1. Introduction

The Sonos Arc Ultra Soundbar is designed to elevate your home entertainment experience with unparalleled sound quality. Featuring advanced acoustic architecture and Sound Motion™ technology, it delivers clear, deep, and balanced audio that surrounds you from every direction. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Sonos Arc Ultra Soundbar.

Figure 1: Front view of the Sonos Arc Ultra Soundbar.

2. Setup

Setting up your Sonos Arc Ultra is designed to be straightforward. Follow these steps for a quick and easy installation:

Placement: Position the soundbar horizontally below your TV. Ensure there are no obstructions in front of the soundbar to allow for optimal sound dispersion.
Power Connection: Connect the included power cable to the soundbar and then to a power outlet.
HDMI eARC Connection: Connect the HDMI cable from the soundbar's HDMI eARC port to your TV's HDMI eARC port. This single connection handles both audio and control signals.
Sonos App Setup: Download the Sonos app on your smartphone or tablet. The app will guide you through a step-by-step process to connect the soundbar to your Wi-Fi network and configure initial settings.
Trueplay Tuning: Use the Trueplay feature in the Sonos app to fine-tune the soundbar's audio for your specific room acoustics. This optimizes the sound for the best listening experience.

Sonos Arc Ultra Soundbar, rear view with ports

Figure 2: Rear view of the Sonos Arc Ultra Soundbar showing power and HDMI eARC ports.

3. Operating the Soundbar

The Sonos Arc Ultra offers multiple ways to control your audio experience:

Sonos App: The Sonos app provides comprehensive control over your soundbar, including volume adjustment, audio settings (EQ, Speech Enhancement, Night Sound), and multi-room audio management if you have other Sonos speakers.
Touch Controls: The soundbar features integrated touch controls on its top surface for quick adjustments. These include volume up/down, play/pause, and microphone mute.
TV Remote: You can use your existing TV remote to control the soundbar's volume via HDMI eARC.
Voice Control: With built-in Sonos Voice Control and Amazon Alexa, you can control the soundbar using voice commands for playback, volume, and smart home functions.

Sonos Arc Ultra Soundbar control options

Figure 3: Various control methods for the Sonos Arc Ultra Soundbar, including Sonos App, touch controls, Apple AirPlay 2, Sonos Voice Control, Amazon Alexa, and direct control.

3.1. Key Features

Dolby Atmos: Experience immersive 9.1.4 spatial audio with Dolby Atmos, bringing sound to life from all directions.
Speech Enhancement: AI-powered technology clarifies dialogue, ensuring every word is heard with precision.
Sound Motion™ Technology: Breakthrough acoustic architecture fills the room with clear, deep, and balanced sound.
Wireless Connectivity: Stream music and more via Wi-Fi, Bluetooth, Apple AirPlay 2, and Spotify Connect.

Video 1: Official Sonos video demonstrating the immersive sound capabilities of the Arc Ultra Soundbar.

4. Maintenance

To ensure the longevity and optimal performance of your Sonos Arc Ultra Soundbar, follow these simple maintenance guidelines:

Cleaning: Use a soft, dry cloth to wipe down the soundbar. Avoid using abrasive cleaners or solvents, as they may damage the finish.
Ventilation: Ensure the soundbar has adequate ventilation. Do not block any vents or place it in an enclosed space that could restrict airflow.
Environmental Conditions: Keep the soundbar away from direct sunlight, heat sources, and excessive moisture. It is not waterproof.

5. Troubleshooting

If you encounter any issues with your Sonos Arc Ultra Soundbar, refer to the following common troubleshooting steps:

Problem	Possible Cause	Solution
No Sound	Incorrect HDMI connection, TV audio settings, or power issue.	Ensure HDMI cable is securely connected to the TV's eARC port. Check TV audio output settings to ensure it's set to external speakers or HDMI ARC/eARC. Verify the soundbar is powered on and the power cable is connected.
Sound Drops Out	Wi-Fi interference, network issues, or audio format incompatibility.	Move the soundbar closer to your Wi-Fi router or use an Ethernet cable. Restart your router and the soundbar. Check if the audio format being played is supported by the soundbar.
Voice Control Not Responding	Microphone muted, network issue, or voice assistant setup incomplete.	Ensure the microphone is not muted (check the touch control). Verify network connectivity. Re-setup voice assistant in the Sonos app.

6. Specifications

Model Name: Arc Ultra
Model Number: ARCG2US1BLK
Speaker Type: Soundbar
Surround Sound Channel Configuration: 9.1.4
Connectivity Technology: Bluetooth, Wi-Fi, HDMI (eARC)
Control Method: App, Voice, Touch Controls, TV Remote
Product Dimensions (D x W x H): 4.35" x 46.18" x 3.13"
Item Weight: 12.7 Pounds
Color: Black
Included Components: Power Cable, Quick Start Guide
Waterproof: No
Manufacturer: Sonos
UPC: 840136811336

Sonos Arc Ultra Soundbar with dimensions

Figure 4: Dimensions of the Sonos Arc Ultra Soundbar.

7. Warranty and Support

The Sonos Arc Ultra Soundbar comes with a limited warranty. For detailed warranty information, product support, or to register your product, please visit the official Sonos website or contact Sonos customer service.

Online Support: www.sonos.com/support

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Sonos ARCG2US1BLK