Introduction
Welcome to the viqee S24 Cell Phone 5G Unlocked Phone user manual. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your new device. Please read this manual carefully to ensure optimal performance and longevity of your smartphone.
What's in the Box
Your viqee S24 package includes the following items:
- viqee S24 Cell Phone
- USB Cable
- Mobile Phone Cases
- Charger Head (Choose one of four)
- Screen Protector
- Mobile Manual
- Headset
- Card Pin

Image: Contents of the viqee S24 Cell Phone package, including the phone, USB cable, mobile phone cases, charger head, screen protector, mobile manual, headset, and card pin.
Product Overview
The viqee S24 is a 5G unlocked smartphone designed for modern connectivity and performance. It features a sleek design and robust capabilities.
Design and Key Features

Image: The viqee S24 Cell Phone showcasing its metal integrated frame design in Titanium Gold, Black, Yellow, and Purple color options.
The device boasts a metal integrated frame, offering a wide screen view and high color reproduction for enhanced visual quality. It is available in multiple colors including Titanium Gold, Black, Yellow, and Purple.

Image: Visual representation of the viqee S24's six key selling points: 6.8-inch Smart Island display, 6000mAh Battery, Snapdragon 8 Gen 3 processor, Dual SIM/SD card slot, Facial Recognition, and Global 5G LTE Bands.
- Display: 6.3-inch display with 2340 x 1080 resolution and 120Hz refresh rate.
- Operating System: Android 13.0.
- Processor: Qualcomm Snapdragon 8 Gen 2.
- Memory & Storage: 4GB RAM + 128GB internal storage, expandable with 64GB SD card.
- Battery: 6000mAh capacity.
- Cameras: 64MP Front Camera, 12MP Rear Camera with 200MP sensor and Upgradable Adaptive Pixel Technology.
- Connectivity: 5G, WIFI, BT, FM, GPS.
- Security: Facial recognition, on-screen fingerprint unlock.
Setup
SIM Card & SD Card Installation
The viqee S24 supports dual SIM cards and a dedicated micro SD card slot for expandable storage. Use the provided card pin to open the SIM/SD card tray located on the left side of the device. Insert your SIM card(s) and micro SD card into the designated slots, ensuring proper orientation, then reinsert the tray firmly.

Image: Close-up view of the viqee S24's SIM/SD card tray, illustrating the slots for two SIM cards and one micro SD card for expandable storage.
Initial Power On & Basic Configuration
Press and hold the power button on the right side of the device until the viqee logo appears. Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, Google account setup, and security preferences (Face ID, fingerprint unlock).
Operating Your Device
Display and Visuals
Experience immersive visuals on the 6.3-inch display with a 2340 x 1080 resolution and a smooth 120Hz refresh rate. This ensures fluid scrolling and vibrant content display.
Performance
Powered by the Qualcomm Snapdragon 8 Gen 2 processor, the viqee S24 delivers fast and efficient performance for gaming, multitasking, and everyday use. With 4GB of RAM and 128GB of internal storage (expandable with a 64GB SD card), you have ample space and power for your applications and media.
Camera Features
Capture stunning photos and videos with the advanced camera system. The device features a 64MP front camera for high-quality selfies and a 12MP rear camera with a 200MP sensor, enhanced by Upgradable Adaptive Pixel Technology for optimized imaging in various lighting conditions.
Battery and Charging
The 6000mAh battery provides extended usage time, keeping you connected throughout the day. For charging, use the provided USB cable and charger head.
Security Features
Protect your privacy with advanced security options. The viqee S24 supports facial recognition and on-screen fingerprint unlock for convenient and secure access to your device.

Image: A user unlocking the viqee S24 Cell Phone using zero-light face recognition, highlighting its ability to accurately recognize faces in various lighting conditions.
Connectivity
Stay connected with 5G mobile network capabilities, offering fast transmission speeds, low latency, and high positioning accuracy. The device also includes Wi-Fi, Bluetooth, FM radio, and GPS for comprehensive connectivity.

Image: A visual representation of the viqee S24's support for Global 5G LTE Bands, indicating wide network compatibility.

Image: The viqee S24 Cell Phone displaying GPS navigation, highlighting its high positioning accuracy and utility for travel and public places.
Maintenance
Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. Navigate to Settings > System > System update to check for updates.
Cleaning
Use a soft, lint-free cloth to clean your device. Avoid using harsh chemicals or abrasive materials that could damage the screen or casing.
Battery Care
To prolong battery life, avoid extreme temperatures and do not let the battery completely drain frequently. Use the original charger and cable for optimal charging.
Troubleshooting
If you encounter any issues with your viqee S24, try the following basic troubleshooting steps:
- Device not responding: Press and hold the power button for about 10 seconds to force a restart.
- App crashes: Clear the app's cache and data (Settings > Apps > [App Name] > Storage > Clear cache/Clear data) or reinstall the app.
- Connectivity issues: Toggle Wi-Fi or mobile data off and on. Restart your device or reset network settings (Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth).
- Slow performance: Close unused apps, clear cache, or free up storage space.
For more complex issues, please refer to the official viqee support website or contact customer service.
Specifications
| Feature | Specification |
|---|---|
| Model Name | C24 |
| Operating System | Android 13.0 |
| Screen Size | 6.3 Inches |
| Resolution | 2340 x 1080 |
| Refresh Rate | 120 Hz |
| CPU Model | Snapdragon 8 Gen 2 |
| RAM Memory Installed Size | 4 GB |
| Memory Storage Capacity | 128 GB |
| Battery Capacity | 6000 mAh |
| Connectivity Technologies | 5G |
| Item Weight | 4.2 ounces |
| Color | Gold |
Warranty and Support
For warranty information and customer support, please refer to the documentation included with your product or visit the official viqee website. If you have any questions or dissatisfaction, please contact us, we will reply you within 24 hours.