1. Introduction
This manual provides essential information for setting up, operating, and maintaining your viqee S24U 5G Unlocked Smartphone. Please read this guide thoroughly to ensure proper use and to maximize the features of your device. Keep this manual for future reference.

Image 1.1: Front and back view of the viqee S24U 5G Unlocked Smartphone in purple. The front displays a screen with a woman's portrait, and the back shows a sleek design with multiple camera lenses.
2. Package Contents
Verify that all items listed below are included in your product package. If any items are missing or damaged, please contact your retailer or customer support.
- viqee S24U 5G Unlocked Smartphone
- USB OTG Adapter
- Mobile Phone Cases (likely a clear or basic case)
- Data Cable
- Charger (US, UK, AU, or EU type, depending on region)
- Screen Protector
- Mobile Manual (this document)
- Headset
- SIM Ejector Tool (Needle)

Image 2.1: Visual representation of the items included in the viqee S24U smartphone package, including the phone, cases, data cable, charger, screen protector, manual, headset, and SIM ejector tool.
3. Setup
3.1. SIM Card Installation
- Locate the SIM card tray on the side of your device.
- Insert the provided SIM ejector tool into the small hole on the SIM tray to open it.
- Place your Nano-SIM card(s) and/or microSD card (if applicable) into the tray with the gold contacts facing down, ensuring they are correctly oriented. This device supports Dual SIM Dual Standby.
- Gently push the tray back into the phone until it clicks into place.
3.2. Initial Power On
- Press and hold the Power button (usually on the right side) until the screen lights up.
- Follow the on-screen prompts to select your language, connect to a Wi-Fi network, and set up your Google account.
3.3. Charging the Battery
Before first use, it is recommended to fully charge the device. Connect the USB cable to the phone's charging port and the other end to the provided charger. Plug the charger into a power outlet.
4. Operating Your Device
4.1. Basic Navigation
- Touch: Tap icons to open apps or select items.
- Swipe: Move your finger across the screen to scroll through pages or content.
- Pinch: Use two fingers to zoom in or out on images and web pages.
4.2. Making Calls and Sending Messages
- Open the Phone app to dial numbers or access your contacts.
- Open the Messages app to compose and send text messages.
4.3. Camera Functions
The viqee S24U features a 50MP front camera and a 108MP rear camera with AI beauty technology. Open the Camera app to capture photos and videos.
- Rear Camera: Utilize the high-resolution 108MP sensor for detailed photos.
- Front Camera: The 50MP front camera is enhanced with AI beauty features for optimized selfies.
- Modes: Explore various camera modes such as Portrait, Panorama, and Pro mode for different shooting scenarios.

Image 4.1: Illustration of the viqee S24U's front camera capabilities, highlighting AI beauty features like "Big eyes," "Thin face," and "Whitening" for enhanced selfies.
4.4. Using the Tool Pen (Stylus)
Your device includes a built-in tool pen for enhanced interaction. It provides a natural pen-to-paper feel for various tasks.
- Note-taking: Quickly jot down notes or ideas.
- Drawing & Sketching: Use the pen for creative tasks in compatible applications.
- Navigation: Precisely interact with the screen for selecting small items or detailed work.

Image 4.2: A hand using the viqee S24U's stylus to draw on the phone screen, demonstrating its precision and natural feel for creative tasks.
4.5. Face Recognition Unlock
For quick and secure access, your viqee S24U supports face recognition unlock.
- Go to Settings > Security & privacy > Face unlock.
- Follow the on-screen instructions to register your face.
- Once set up, simply look at your phone to unlock it.

Image 4.3: A user unlocking the viqee S24U smartphone using face recognition technology, showing the phone's screen displaying the unlock process.
4.6. Android 14 Operating System
Your viqee S24U runs on Android 14, offering an optimized and efficient user experience with new features and redesigned applications.

Image 4.4: A visual representation of the Android 14 operating system interface on the viqee S24U, showcasing various applications and a clean design.
5. Maintenance
5.1. Battery Care
- The device is equipped with a 6800mAh battery. For optimal battery life, avoid extreme temperatures.
- Use only the provided charger and cable.
- Avoid completely draining the battery frequently.
5.2. Storage Management
Your device comes with 256GB of internal storage. To manage storage effectively:
- Regularly delete unnecessary files, photos, and videos.
- Uninstall unused applications.
- Consider backing up important data to cloud storage or an external device.
5.3. Cleaning Your Device
Use a soft, lint-free cloth to clean the screen and body of the phone. Avoid using harsh chemicals or abrasive materials.
6. Troubleshooting
If you encounter issues with your device, refer to the following common solutions:
| Issue | Possible Solution |
|---|---|
| Device does not power on | Ensure the battery is charged. Press and hold the Power button for at least 10 seconds. |
| Cannot connect to Wi-Fi | Check if Wi-Fi is enabled in Settings. Restart your router and phone. Verify the Wi-Fi password. |
| Poor network signal | Ensure your SIM card is properly inserted. Check your location for network coverage. Restart the phone. |
| Apps are crashing or freezing | Clear the app's cache (Settings > Apps > [App Name] > Storage > Clear cache). Update the app. Restart the phone. |
| Battery drains quickly | Reduce screen brightness. Close unused apps. Disable unnecessary features like GPS or Bluetooth when not in use. Check battery usage in Settings. |
If the issue persists, consider performing a factory reset (back up your data first) or contact customer support.
7. Specifications
Below are the key technical specifications for the viqee S24U 5G Unlocked Smartphone:
- Model Name: S24U
- Operating System: Android 14
- Screen Size: 6.8 Inches
- Resolution: 1080 x 2340
- RAM: 6 GB
- Internal Storage: 256 GB
- Rear Camera: 108 MP
- Front Camera: 50 MP
- Battery Capacity: 6800 mAh
- Wireless Communication: Wi-Fi, 5G Cellular Technology
- Connectivity: Wi-Fi, GPS
- Audio Jack: No Headphone Jack
- Color: Purple (other variants may exist)
- Item Weight: 14.4 ounces
- Dimensions: 7.17 x 3.66 x 1.69 inches (Package Dimensions)
- Manufacturer: viqee

Image 7.1: The viqee S24U smartphone displayed in various color options: Titanium Violet, Titanium Yellow, Titanium Gray, and Titanium Black, highlighting its slim and stylish design.
8. Safety Information
- Do not expose the device to extreme temperatures, direct sunlight, or moisture.
- Avoid dropping or subjecting the device to severe impact.
- Do not attempt to disassemble or repair the device yourself. This may void the warranty and cause damage.
- Use only manufacturer-approved accessories.
- Keep the device away from medical devices, as it may interfere with their operation.
- Dispose of the device and its battery responsibly according to local regulations.
9. Warranty and Support
Your viqee S24U smartphone comes with a limited warranty. Please refer to the warranty card included in your package for specific terms and conditions. For technical support, product inquiries, or warranty claims, please contact viqee customer service through their official channels or the retailer where the product was purchased.
For more information, visit the official viqee store: viqee Store on Amazon

