1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Zowietek 4K PTZ Camera, Model ZowiePTZ (HDMI SDI USB 25X). This camera is designed for professional video applications, offering 4K resolution, 25X optical zoom, and versatile output options including HDMI, SDI, and USB, alongside advanced IP streaming capabilities.
Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.
2. Safety Information
- Power Supply: Use only the provided power adapter. Ensure the power source matches the camera's requirements.
- Installation: Install the camera on a stable surface or mount securely according to instructions. Avoid placing it in unstable locations.
- Environment: Do not expose the camera to moisture, dust, extreme temperatures, or direct sunlight. Operate within specified environmental conditions.
- Cleaning: Disconnect power before cleaning. Use a soft, dry cloth. Avoid liquid or aerosol cleaners.
- Servicing: Do not attempt to open or service the camera yourself. Refer all servicing to qualified personnel.
- Cables: Ensure all cables are properly connected and not damaged. Avoid tripping hazards.
3. Package Contents
Verify that all items listed below are included in your package:
- 4K PTZ Camera
- Power Supply
- Quick Start Guide
- Wall Mount
- HDMI Cable
- RS232 Cable
- Lens Cover

4. Product Overview
4.1 Camera Components

The Zowietek 4K PTZ Camera features a high-quality lens with 25X optical zoom, capable of capturing stunning 4K UHD video. The camera body is designed for pan, tilt, and zoom movements, controlled remotely. The front panel includes LED indicators for Power and Status.
4.2 Rear Panel Interfaces

- DC Power: Connect the provided power adapter.
- LAN/PoE: Ethernet port for network connection and Power over Ethernet (PoE).
- 3G-SDI: SDI video output (up to 1080P).
- HDMI-4K: HDMI video output (up to 4K).
- USB Type-A: USB output for conference applications.
- RS232 (Input/Output): Serial port for camera control.
- RS485/422: Additional serial port for control.
- TF Card: Slot for local recording to a MicroSD card.
- Line In: Audio input for external microphone.
- Built-in Microphone: Integrated microphone for audio capture.
5. Setup
5.1 Physical Installation
The camera can be placed on a flat surface or mounted using the included wall mount bracket.
- Desktop Placement: Ensure the camera is on a stable, level surface.
- Wall Mounting:
- Attach the wall mount bracket to the desired location using appropriate screws and anchors.
- Secure the camera to the bracket. Ensure it is firmly attached to prevent accidental falls.
5.2 Power and Network Connection
- Power Supply: Connect the power adapter to the DC Power port on the camera and plug it into an electrical outlet. Alternatively, if using Power over Ethernet (PoE), connect an Ethernet cable from a PoE-enabled switch or injector to the LAN/PoE port.
- Network Connection: Connect an Ethernet cable from your network router or switch to the LAN/PoE port for IP control and streaming.

5.3 Video and Audio Output Connections
- HDMI Output: Connect an HDMI cable from the HDMI-4K port to your display, capture card, or switcher.
- SDI Output: Connect an SDI cable from the 3G-SDI port to your SDI-compatible device.
- USB Output: Connect a USB cable from the USB Type-A port to a computer for use as a webcam or for conference applications.
- Audio Input: If using an external microphone, connect it to the Line In port.

5.4 Initial Configuration (ZowieUI)
The ZowieUI web interface allows comprehensive control and configuration of your camera.
- Ensure the camera is connected to your network.
- Open a web browser on a computer connected to the same network.
- Enter the camera's IP address in the browser's address bar. The default IP address can usually be found in the Quick Start Guide or detected using network scanning tools. A common default IP is http://192.168.1.128.
- Log in using the default credentials (refer to the Quick Start Guide for details).
- From the ZowieUI, you can manage settings such as focus, white balance, exposure, color, streaming protocols (H.265/H.264, bitrate), audio, and OSD (On-Screen Display).

6. Operating the Camera
6.1 Pan, Tilt, and Zoom (PTZ) Control
The camera's pan, tilt, and zoom functions can be controlled via the included IR remote, the ZowieUI web interface, or a compatible PTZ controller.
- IR Remote Control: Use the directional buttons for pan/tilt and the zoom buttons (W/T) for optical zoom.
- ZowieUI: Navigate to the "Camera Movement/Zoom Control" section in the web interface to adjust PTZ parameters.
- PTZ Controller: Connect a compatible PTZ controller via RS232, RS485/422, or IP (VISCA over IP, PELCO-D, PELCO-P protocols are supported).

6.2 Preset Positions
The camera supports storing and recalling preset positions, allowing quick transitions between different camera angles.
- IR Remote: Up to 10 presets can be set and recalled using the remote control.
- ZowieUI: The web interface allows for a greater number of presets and more precise control.
- PTZ Controller: Compatible controllers can access a large number of presets (e.g., 7 for VISCA, 255 for PELCO-D, 32 for PELCO-P).

6.3 Live Streaming
The Zowietek PTZ camera supports various IP streaming protocols for direct streaming to platforms like YouTube, Twitch, and Facebook.
- Supported Protocols: RTSP, RTMP(s), SRT, NDI|HX3.
- Configuration: Access the streaming settings via the ZowieUI web interface to configure your desired protocol, bitrate, and destination.
- Standalone Streaming: The camera can stream directly to platforms without requiring an additional PC.

6.4 Recording
The camera offers multiple recording options:
- TF Card: Insert a MicroSD card into the TF Card slot for local recording. Manage recording settings through ZowieUI.
- USB Storage: Connect a USB flash drive to the USB Type-A port for direct recording.
- NAS Recording: Configure Network Attached Storage (NAS) for network-based recording (CIFS, NFS, SMB protocols supported).

7. Maintenance
- Cleaning the Lens: Use a soft, lint-free cloth specifically designed for optical lenses. Avoid harsh chemicals.
- Cleaning the Body: Wipe the camera body with a soft, dry cloth. Do not use abrasive cleaners.
- Firmware Updates: Periodically check the Zowietek website for firmware updates. Updates can improve performance, add features, and fix bugs. Follow the instructions provided with the firmware update carefully.
- Storage: When not in use for extended periods, store the camera in a dry, cool place, protected from dust.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power indicator light. | Power adapter not connected, power outlet faulty, or PoE not active. | Check power connections. Ensure the power outlet is functional. Verify PoE switch/injector is active if using PoE. |
| No video output. | Incorrect cable connection, display input not selected, or resolution mismatch. | Verify HDMI/SDI/USB cable connections. Select the correct input on your display/switcher. Adjust camera output resolution via ZowieUI if necessary. |
| Camera not responding to controls. | Remote battery low, incorrect control protocol, or network issue. | Replace remote batteries. Ensure the correct control protocol (VISCA, PELCO) is selected. Check network connection and camera IP address. |
| Image is blurry or out of focus. | Auto-focus issues, manual focus misadjusted, or low light conditions. | Adjust focus manually via ZowieUI or remote. Ensure adequate lighting. Consider updating firmware if focus issues persist. |
| Live stream freezes or disconnects. | Network instability, incorrect streaming settings, or insufficient bandwidth. | Check network stability and bandwidth. Verify streaming protocol and bitrate settings in ZowieUI. Reduce bitrate if network is congested. |
9. Specifications
| Feature | Detail |
|---|---|
| Brand | zowietek |
| Model Number | ZowiePTZ |
| Optical Zoom | 25X (equivalent to 30X) |
| Digital Zoom | 12X |
| Video Resolution | 4K UHD |
| Sensor | 1/2.3'' 8MP CMOS (Back-illuminated and stacked) |
| Video Outputs | HDMI (4K), 3G-SDI (1080P), USB Type-A |
| Power | DC Power, Power over Ethernet (PoE) |
| Connectivity | Ethernet, RS232, RS485/422 |
| Streaming Protocols | RTSP, RTMP(s), SRT, NDI|HX3 |
| Audio Support | Built-in Microphone, Line In, Embedded Audio (HDMI/SDI) |
| Recording | TF Card, USB Storage, NAS (CIFS, NFS, SMB) |
| Dimensions | 4 x 3.8 x 9.36 inches |
| Item Weight | 7.57 pounds |
10. Warranty and Support
For warranty information, technical support, and additional resources, please visit the official Zowietek website or contact their customer service. You can also find more information on the Zowietek Store on Amazon.
Zowietek is committed to providing satisfactory solutions and responding to customer inquiries within 24 hours.





