Starlink Gen 3 Standard Kit User Manual

1. Introduction

This manual provides essential information for the setup, operation, and maintenance of your Starlink Gen 3 Standard Kit. The Starlink system delivers high-speed, low-latency internet access via advanced satellite technology, suitable for rural areas, remote homes, and residential use.

For optimal performance, ensure your Starlink dish has an unobstructed view of the sky.

2. What's in the Box

Your Starlink Gen 3 Standard Kit includes the following components:

• Starlink Satellite Dish
• Wi-Fi 6 Router
• All necessary cables (power cable, Starlink cable)

Image: The Starlink Gen 3 Standard Kit components, including the satellite dish, Wi-Fi 6 router, and connecting cables.

Image: The Starlink Gen 3 Standard Kit packaging, showing the main box and a smaller box for an extra cable.

3. Setup

Follow these steps to set up your Starlink system:

1. Download the Starlink App: Before your kit arrives, download the Starlink app from your device's app store. Use the app's obstruction tool to find an ideal location for your Starlink dish, ensuring a clear view of the sky.


Image: A smartphone screen displaying the Starlink app's obstruction tool, showing a clear view of the sky.

2. Assemble the Dish: Open the kickstand on the back of the Starlink dish.

Image: The Starlink satellite dish with its kickstand extended, ready for placement.
3. Connect Cables:
   • Insert the provided Starlink cable into the port on the dish.
   • Connect the other end of the Starlink cable to the designated port on the Wi-Fi 6 router.
   • Connect the power supply cable to the router.


Image: The back of the Starlink Wi-Fi 6 router showing the ports for the Starlink cable and power supply.

4. Power On: Plug the power supply into a standard wall outlet. The router will power on.
5. Initial Setup via App: Use the Starlink app to complete the initial setup. The app will guide you through connecting to the Starlink Wi-Fi network and configuring your router.
6. Dish Alignment: Once powered on, the Starlink dish will automatically search for and connect to the satellite network. It will self-align for optimal performance. If manual alignment is needed, the app will provide instructions.

4. Operating Your Starlink System

Once set up, your Starlink system operates automatically to provide internet connectivity. Here are key operational aspects:

• Automatic Alignment: The Starlink dish continuously adjusts its alignment to maintain the best possible connection with the satellites.
• Wi-Fi Connectivity: Devices connect to the internet via the included Wi-Fi 6 router. You can manage your Wi-Fi network name and password through the Starlink app.
• Monitoring Performance: The Starlink app provides real-time statistics on your connection, including speed tests and any potential obstructions.
• Service Plans: Starlink offers various service plans, including residential, roam, and maritime options, with unlimited high-speed data on land and no long-term contracts.

Image: A global map illustrating Starlink service availability, showing regions where service is available, on waitlist, or coming soon.

Image: Depictions of Starlink usage in different environments: residential, mobile (roam), and maritime (boats).

5. Maintenance

The Starlink system is designed for minimal maintenance. Consider the following:

• Keep Clear: Ensure the Starlink dish remains free from snow, ice, or debris. The dish has a self-heating capability to melt snow.
• Software Updates: The system automatically receives software updates to improve performance and add new features. Ensure your system is powered on and connected to receive these updates.
• Cable Integrity: Periodically inspect cables for any signs of wear or damage.

6. Troubleshooting

If you encounter issues with your Starlink system, consider these troubleshooting steps:

• Check Connections: Verify that all cables are securely connected to the Starlink dish, router, and power outlet.
• Power Cycle: Unplug the power supply from the wall outlet, wait 30 seconds, and then plug it back in. This can resolve many temporary issues.
• Check for Obstructions: Use the Starlink app's obstruction tool to re-verify that your dish has a clear view of the sky. Even minor obstructions can impact performance.
• App Diagnostics: The Starlink app provides diagnostic information and can often identify the root cause of connectivity problems.
• Reset Router: If Wi-Fi issues persist, you may need to reset your router. Refer to the app or online support for specific instructions on how to perform a router reset without affecting your Starlink service.

7. Specifications

8. Warranty Information

For detailed warranty information regarding your Starlink Gen 3 Standard Kit, please refer to the official Starlink website or contact Starlink customer support. Warranty terms typically cover manufacturing defects and hardware malfunctions under normal use conditions.

9. Support

If you require further assistance, have questions, or need to report an issue, please utilize the following resources:

• Starlink App: The Starlink app is your primary tool for managing your service, checking performance, and accessing support resources.
• Online Support: Visit the official Starlink support website for FAQs, troubleshooting guides, and to submit support tickets.
• Community Forums: Engage with other Starlink users in official community forums for shared knowledge and tips.

For the most up-to-date support information, please visit support.starlink.com.