HP 24-cr0032

HP 24-cr0032 All-in-One Desktop PC User Manual

Model: 24-cr0032

1. Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP 24-cr0032 All-in-One Desktop PC. This contemporary, ultra-slim desktop is designed for efficient performance with an AMD Ryzen 7 7730U processor, 16 GB RAM, and a 512 GB SSD. It operates on Windows 11 Home and features AMD Radeon Graphics. The device is EPEAT Gold registered and ENERGY STAR certified, reflecting its design with environmental considerations.

HP 23.8 inch All-in-One Desktop PC overview showing processor, memory, storage, graphics, operating system, and display details.

Figure 1.1: Overview of HP 24-cr0032 All-in-One Desktop PC key specifications.

2. What's in the Box

Verify that all the following items are included in your product packaging:

Contents of the HP All-in-One PC box, including the PC, keyboard, mouse, power adapter, and setup instructions.

Figure 2.1: Included items in the HP 24-cr0032 All-in-One Desktop PC package.

3. Setup Guide

3.1 Unpacking and Placement

  1. Carefully remove the All-in-One PC and all accessories from the packaging.
  2. Place the PC on a stable, flat surface, ensuring adequate ventilation around the unit.

3.2 Connecting Peripherals

  1. Connect the wired keyboard to an available USB Type-A port on the back of the PC.
  2. Connect the wired mouse to another available USB Type-A port.
  3. If using external speakers or headphones, connect them to the headphone/microphone combo jack.
Rear view of the HP All-in-One PC showing various ports including RJ-45, HDMI Out, USB Type-C, USB Type-A, and headphone/microphone combo jack.

Figure 3.1: Rear ports of the HP 24-cr0032 All-in-One Desktop PC.

3.3 Power Connection

  1. Connect the 90 W Smart AC power adapter to the power input port on the PC.
  2. Plug the power adapter into a wall outlet.

3.4 Initial Boot and Windows 11 Setup

  1. Press the power button to turn on the PC.
  2. Follow the on-screen instructions to complete the Windows 11 Home setup, including language, region, network connection, and user account creation.
  3. Ensure you connect to a Wi-Fi network or use an Ethernet cable for internet access during setup.

4. Operating Instructions

4.1 Power On/Off

4.2 Using the Integrated Camera

The PC features a tiltable pop-up privacy camera. To use the camera, gently push it up from its housing. To ensure privacy, push the camera back down into its housing when not in use.

A person using the HP All-in-One PC for a video call, demonstrating the pop-up privacy camera feature.

Figure 4.1: Utilizing the tiltable pop-up privacy camera for video conferencing.

4.3 Connectivity

4.4 Windows 11 Home

Your HP All-in-One PC comes pre-installed with Windows 11 Home. Explore the rejuvenated Start menu, new ways to connect, and enhanced multitasking features. For detailed information on Windows 11, refer to Microsoft's official documentation.

A person working on the HP All-in-One PC, showcasing the desktop environment and multitasking capabilities.

Figure 4.2: The HP All-in-One PC in use, demonstrating its processing power and display.

5. Maintenance

5.1 Cleaning the PC

5.2 Software Updates

Regularly check for and install Windows updates and HP driver updates to ensure optimal performance, security, and compatibility. These updates can be managed through Windows Settings.

5.3 Environmental Considerations

This HP All-in-One PC is designed with sustainability in mind, featuring EPEAT Gold registration and ENERGY STAR certification. Please dispose of the product and its components responsibly according to local regulations at the end of its lifecycle.

HP All-in-One PC with a green forest background, highlighting its EPEAT Gold and ENERGY STAR certifications for environmental responsibility.

Figure 5.1: HP All-in-One PC's commitment to environmental sustainability.

6. Troubleshooting

This section addresses common issues you might encounter with your HP All-in-One PC.

ProblemPossible Solution
PC does not power on.Ensure the power adapter is securely connected to both the PC and a working electrical outlet. Test the outlet with another device.
Display is blank or black.Check if the PC is powered on. If connected to an external monitor, ensure the correct input source is selected on the external monitor. Try restarting the PC.
Keyboard or mouse not responding.Ensure the USB cables are securely plugged into the correct ports. Try connecting them to different USB ports. Restart the PC.
No internet connection.Verify Wi-Fi is enabled and connected to the correct network. Check your router/modem. If using Ethernet, ensure the cable is properly connected.
Camera not working.Ensure the pop-up camera is extended. Check privacy settings in Windows 11 to ensure applications have permission to access the camera.

If you encounter issues not listed here or require further assistance, please contact HP Support.

7. Specifications

FeatureDetail
Model Number24-cr0032
Display Size23.8 Inches
Screen Resolution1920 x 1080 (Full HD)
ProcessorAMD Ryzen 7 7730U (4.5 GHz)
RAM16 GB DDR4
Storage512 GB SSD
GraphicsIntegrated AMD Radeon Graphics
Operating SystemWindows 11 Home
Wireless Connectivity802.11a/b/g/n/ac, Bluetooth
USB 2.0 Ports4
USB 3.0 Ports1
USB Type-C Ports1 (5Gbps signaling rate)
HDMI Out1
AudioHeadphone/microphone combo jack
Item Weight11.61 pounds
Product Dimensions (LxWxH)21.28 x 7.33 x 16.11 inches
ColorWhite
Diagram showing the dimensions of the HP 23.8 inch All-in-One Desktop PC: 21.28 inches wide, 16.11 inches high, 7.33 inches deep, and weighing 11.61 lbs.

Figure 7.1: Physical dimensions and weight of the HP 24-cr0032 All-in-One Desktop PC.

8. Warranty and Support

8.1 Limited Hardware Warranty

Your HP 24-cr0032 All-in-One Desktop PC comes with a 1-year limited hardware warranty. This warranty covers defects in materials and workmanship under normal use. For full terms and conditions, please refer to the warranty documentation included with your product or visit the official HP support website.

8.2 Technical Support

HP provides 1-year limited technical support for software and initial setup. Support is available 24 hours a day, 7 days a week via web support. For assistance, please visit the official HP Support website:

HP Support Website: https://support.hp.com

When contacting support, please have your product model number (24-cr0032) and serial number ready.