1. Product Overview
The Milesight UG56-868M is an industrial IoT LoRaWAN gateway designed for robust and reliable data transmission in various applications. It supports Wi-Fi connectivity for flexible deployment and efficient data backhaul. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your gateway.
Image 1.1: Front view of the Milesight UG56-868M LoRaWAN Gateway. The device is a compact, rectangular unit with a white and black casing. It features LED indicators for POWER, STATUS, LoRa, Wi-Fi, and ETH, along with the Milesight logo and model number UG56. An antenna is connected to the right side.
2. Package Contents
Please check the package carefully to ensure all items are present and undamaged. If any item is missing or damaged, please contact your vendor.
- 1 x Milesight UG56-868M LoRaWAN Gateway
- (Note: Typical packages may also include a power adapter, mounting kit, and antenna, depending on the specific product variant.)
3. Safety Information
To ensure safe operation and prevent damage, please observe the following safety precautions:
- Do not expose the device to water or moisture.
- Do not attempt to open or modify the device.
- Use only the power adapter supplied or recommended by Milesight.
- Ensure proper ventilation around the device to prevent overheating.
- Keep the device away from strong electromagnetic fields.
4. Setup
4.1 Physical Installation
- Choose a Location: Select a central location for the gateway, preferably at a higher elevation, to maximize LoRa signal coverage. Avoid placing it near large metal objects or other electronic devices that may cause interference.
- Attach Antenna: Carefully screw the provided LoRa antenna onto the SMA connector on the side of the gateway. Ensure it is finger-tight.
- Mounting (Optional): If wall-mounting or pole-mounting, use the appropriate mounting kit (sold separately) and follow its instructions.
4.2 Power Connection
- Connect the power adapter to the DC power input port on the gateway.
- Plug the power adapter into a standard electrical outlet. The POWER LED indicator on the front panel should illuminate.
4.3 Network Connection
The UG56-868M supports both Ethernet and Wi-Fi for backhaul connectivity.
Ethernet Connection:
- Connect an Ethernet cable from the gateway's ETH port to your router or network switch. The ETH LED indicator should illuminate.
Wi-Fi Connection:
- Upon initial power-up, the gateway may broadcast a default Wi-Fi SSID (e.g., "Milesight_Gateway_XXXX").
- Connect your computer or mobile device to this Wi-Fi network.
- Open a web browser and navigate to the default IP address (e.g., http://192.168.23.150) to access the gateway's web interface for configuration.
- Refer to the "Operating" section for initial configuration steps.
5. Operating
5.1 LED Indicators
The front panel of the UG56-868M features several LED indicators to show the device's status:
- POWER: Solid green when the device is powered on.
- STATUS: Indicates system status (e.g., blinking during boot, solid when ready).
- LoRa: Indicates LoRaWAN activity (e.g., blinking when receiving LoRa packets).
- Wi-Fi: Indicates Wi-Fi network status.
- ETH: Indicates Ethernet network status.
5.2 Initial Configuration (Web Interface)
After connecting to the gateway's network (via Ethernet or Wi-Fi), you can access its web interface for detailed configuration.
- Open a web browser and enter the gateway's IP address (default: http://192.168.23.150).
- Enter the default username and password (refer to the label on the device or the quick start guide for default credentials).
- Upon successful login, you will be prompted to change the default password for security reasons. It is highly recommended to do so.
- Navigate through the web interface to configure network settings (Wi-Fi SSID/password, static IP), LoRaWAN server settings (e.g., Network Server address), and other advanced features.
6. Maintenance
6.1 Firmware Updates
Regularly check the Milesight official website for the latest firmware versions. Firmware updates can provide new features, performance improvements, and security patches.
- Download the firmware file from the Milesight support portal.
- Access the gateway's web interface.
- Navigate to the "System" or "Maintenance" section and locate the firmware upgrade option.
- Upload the downloaded firmware file and follow the on-screen instructions. Do not power off the device during the upgrade process.
6.2 Cleaning
Clean the exterior of the gateway with a soft, dry cloth. Do not use liquid cleaners or aerosol sprays.
7. Troubleshooting
This section provides solutions to common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Gateway not powering on (POWER LED off) | No power supply; faulty power adapter; loose connection. | Check power outlet; ensure power adapter is securely connected to both the gateway and the outlet; try a different power adapter if available. |
| Cannot access web interface | Incorrect IP address; network connectivity issue; firewall blocking access. | Verify the gateway's IP address; ensure your computer is on the same network segment; temporarily disable firewall; try a different browser. |
| LoRa devices not connecting | Incorrect LoRaWAN server settings; antenna not connected; device out of range; frequency mismatch. | Verify LoRaWAN server configuration in the gateway's web interface; ensure antenna is securely attached; check device range and signal strength; confirm frequency plan (868MHz for this model). |
| Wi-Fi/Ethernet LED off | Cable disconnected; network configuration error; Wi-Fi disabled. | Check Ethernet cable connection; verify Wi-Fi settings in the web interface; ensure Wi-Fi is enabled. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Milesight |
| Model Number | UG56-868M |
| ASIN | B0DF5QLBN2 |
| LoRa Frequency | 868 MHz (EU868) |
| Connectivity | Wi-Fi, Ethernet |
| Color | Black |
| Item Weight | 8.36 pounds (approximately 3.79 kg) |
| Package Dimensions | 3.94 x 0.79 x 0.39 inches (approximately 10 x 2 x 1 cm) |
| Manufacturer | Milesight |
| Date First Available | August 25, 2024 |
9. Warranty and Support
Milesight products are typically covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Milesight website.
For technical support, firmware downloads, or further assistance, please contact Milesight customer support or visit their official support portal:
- Milesight Official Website: www.milesight.com
- Support Contact: Refer to the website for regional contact information.
